1. The Measurement Model of Supply Chain Uncertainty and Risk in the Australian Courier Industry
    • Michael Wang
    • Ferry Jie
    • Ahmad Abareshi
    Courier is a booming industry in today’s world. Courier company is one of the most significant 3PLs modules. With the development of globalisation, e-business, shorter product and technology life cycles and higher customer expectations, courier service providers face more supply chain uncertainty and risk than ever before. The supply chain uncertainty and risk has significant impacts on logistics performance in the courier service providers. Uncertainties and risks are interchangeable and inseparable. Moreover, in a real world environment, managers have to face and manage both supply chain uncertainty and risk simultaneously. The purpose of this paper is to present the results for development of an empirically validated measurement of supply chain uncertainty and risk in the Australian courier industry. The empirical data was collected in the Australian courier industry. A measurement model of structural equation modelling is used to identify the underlying factors of supply chain uncertainty and risk in the Australian courier industry. They are (1) company-side uncertainty and risk, (2) customer-side uncertainty and risk, and (3) environment uncertainty and risk. The results indicate high levels of reliability and validity of the measurement. This measurement model contributes to the supply chain uncertainty and risk literature. In addition, it provides an insight into assess supply chain uncertainty and risk in an industry.
    @article{michaelwang-2014-1351,
      title={The Measurement Model of Supply Chain Uncertainty and Risk in the Australian Courier Industry},
      author={Michael  Wang and Ferry  Jie and Ahmad  Abareshi},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={89--96},
      doi={10.31387/oscm0180114}
    }
    Michael  Wang, Ferry  Jie, Ahmad  Abareshi (2014). The Measurement Model of Supply Chain Uncertainty and Risk in the Australian Courier Industry. Operations and Supply Chain Management: An International Journal, 7(3), 89-96. https://doi.org/10.31387/oscm0180114

  2. Analysis of Product Recalls: Identification of Recall Initiators and Causes of Recall
    • Kamrul Ahsan
    • Indra Gunawan
    Nowadays, product recalls have become an inevitable problem striking companies and manufacturers. If no sufficient preparation is made, product recalls can easily affect the bottom line. The objective of this paper is to analyse product recall notices and identify major issues of recall such as types of recalled products, causes of recall, recall initiators, and the relationship between products, recall initiators and causes of recall. This research provides an in depth analysis of recalls patterns through content analysis of historical recall notices. Analysis shows most food items are recalled due to manufacturing fault, for electrical appliances major causes of recall are design fault, and kids’ products are recalled due to design and manufacturing faults, and for all types of products most recalls are initiated by the manufacturer. The result of this research will help manufacturers look at the root causes of recall and find solution to the quality issues of product design and manufacturing. This research can be further extended to incorporate data from various countries.
    @article{kamrulahsan-2014-1352,
      title={Analysis of Product Recalls: Identification of Recall Initiators and Causes of Recall},
      author={Kamrul  Ahsan and Indra  Gunawan},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={97--106},
      doi={10.31387/oscm0180115}
    }
    Kamrul  Ahsan, Indra  Gunawan (2014). Analysis of Product Recalls: Identification of Recall Initiators and Causes of Recall. Operations and Supply Chain Management: An International Journal, 7(3), 97-106. https://doi.org/10.31387/oscm0180115

  3. Buyer-Supplier Collaboration in New Product Development Between Two Equally Powerful Firms: A Case Study of ABB and SKF
    • Lisa Melander
    Collaboration in new product development (NPD) is becoming ever more important as firms specialize and rely on suppliers to provide the latest technology. Most studies on supplier involvement are of collaborations between a powerful buyer and a less powerful supplier, and taking the buying firm’s perspective. In contrast, this study focuses on a collaborative NPD project between two equally powerful firms, including both firms’ perspectives. A case study of a project between ABB and SKF was conducted. It is shown that not only is the supplier selection important, but it is also important for the buying firm to have an attractive project to motivate the supplier to join the project. Such attractions include business opportunities and learning possibilities. However, these learning possibilities could be viewed as harmful by the buying firm. Particularly when considering that the supplier was equally powerful. Fear of knowledge spillover that could make it possible for the supplier to become a future competitor could hinder the collaboration. These fears were avoided mainly through trust built during prior history with the supplier project.
    @article{lisamelander-2014-1353,
      title={Buyer-Supplier Collaboration in New Product Development Between Two Equally Powerful Firms: A Case Study of ABB and SKF},
      author={Lisa  Melander},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={107--113},
      doi={10.31387/oscm0180116}
    }
    Lisa  Melander (2014). Buyer-Supplier Collaboration in New Product Development Between Two Equally Powerful Firms: A Case Study of ABB and SKF. Operations and Supply Chain Management: An International Journal, 7(3), 107-113. https://doi.org/10.31387/oscm0180116

  4. Table of Contents Vol 7 No 3, 2014
    • OSCM Team
    @article{oscmteam-2014-1350,
      title={Table of Contents Vol 7 No 3, 2014},
      author={OSCM  Team},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={0--0},
      doi={10.31387/oscm0180113}
    }
    OSCM  Team (2014). Table of Contents Vol 7 No 3, 2014. Operations and Supply Chain Management: An International Journal, 7(3), 0-0. https://doi.org/10.31387/oscm0180113

  5. Service Supply Chain Risk Management
    • Jyri Vilko
    • Paavo Ritala
    Services are increasing in importance in international business and understanding the characteristics of services in the supply chain context can provide crucial information for enabling efficient and effective implementation of risk management. Service literature has in general suggested that the distinctive nature of services—in contrast to products—can be connected to the so-called IHIP attributes (intangibility, heterogeneity, inseparability of production and consumption, and perishability). In this study, we utilize these attributes in the task of identifying the distinctive features and dynamics of service supply chains in a risk management context. The study provides an important, yet sparsely addressed, viewpoint of the supply chain risk management literature by illustrating the special characteristics of services in this context. We develop a conceptual framework and a set of propositions to highlight our arguments. The findings of the study suggest that service supply chain risk management requires special attention in terms of the IHIP attributes, which include issues the traditional supply chain risk management tools can easily miss. The presented viewpoint is a novel one and provides a new perspective to supply chain risk management theory by linking the service theories to supply chain risk management.
    @article{jyrivilko-2014-1354,
      title={Service Supply Chain Risk Management},
      author={Jyri  Vilko and Paavo  Ritala},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={114--120},
      doi={10.31387/oscm0180117}
    }
    Jyri  Vilko, Paavo  Ritala (2014). Service Supply Chain Risk Management. Operations and Supply Chain Management: An International Journal, 7(3), 114-120. https://doi.org/10.31387/oscm0180117

  6. Managing Spares Inventory Through Life Time Value Assessment
    • Mohita Gangwar Sharma
    • Kashi N. Singh
    Spare Parts Management in capital equipment intensive industries is a critical differentiating factor. As we work in a resource crunch environment, we have changed the vantage point for spares management system in this study. Determining the value and usefulness of the spare parts and understanding which spare part is more valuable should guide us in committing resource. Instead of looking from the vantage point of the equipment where the spare is used this spare considers spare part as an investment based on its value. Real Option Analysis has been identified in the literature as a quantitative means to evaluate the flexibility inherent in the decision making process. By adopting a real options framework we develop a model that incorporates the demand uncertainty and the financial implications involved. The value derived in terms of asset utilization determines the viability of this investment. Thus, the concept of ‘Spares Life Time Value’ has been proposed based on an analogy from ‘Customer life time value’. In this model the contribution of spare part reduces to an argument which can be used for strategic insights and decision making. The concept has been illustrated through a case study on the issue of spare resource allocation.
    @article{mohitagangwarsharma-2014-1355,
      title={Managing Spares Inventory Through Life Time Value Assessment},
      author={Mohita Gangwar  Sharma and Kashi N.  Singh},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={121--129},
      doi={10.31387/oscm0180118}
    }
    Mohita Gangwar  Sharma, Kashi N.  Singh (2014). Managing Spares Inventory Through Life Time Value Assessment. Operations and Supply Chain Management: An International Journal, 7(3), 121-129. https://doi.org/10.31387/oscm0180118

  7. Global Supply Chain Practices and Problems Facing Developing Countries: A Study in Tanzania
    • Kabossa A.B. Msimangira
    • Clemence P. Tesha
    Although global supply chain is widely discussed by practitioners and academics, and the widespread international recognition of global supply chain practices and problems, little is known in the literature concerning the global supply chain problems facing developing countries. This study aims to identify key problems affecting global sourcing processes in the global supply chain, with reference to the transport sector in Tanzania. We used a case-based research approach by conducting in-depth interviews with senior procurement and supplies managers. Secondary data were collected from the companies’ websites and annual reports. Also, direct observation on the companies’ operations helped to make the study empirically grounded. We used cross-case analysis to analyse the data. The findings reveal that the local end component of the global supply chain in Tanzania faces many problems compared to that of developed countries; for example, key problems facing Tanzania are: the use of out-dated technology in the domestic market, lack of trust, documentation problems, procurement of counterfeit products (e.g., spare parts), and lack of integrated computerised systems to link with the overseas suppliers in the global supply chain, and so on. The insights on problems and practices provide valuable information to researchers and practitioners on the challenges and opportunities in the global supply chain sourcing processes in developing countries. We provide recommendations to solve some of the global supply chain problems.
    @article{kabossaa.b.msimangira-2014-1356,
      title={Global Supply Chain Practices and Problems Facing Developing Countries: A Study in Tanzania},
      author={Kabossa A.B.  Msimangira and Clemence P.  Tesha},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2014},
      volume={7},
      number={3},
      pages={130--138},
      doi={10.31387/oscm0180119}
    }
    Kabossa A.B.  Msimangira, Clemence P.  Tesha (2014). Global Supply Chain Practices and Problems Facing Developing Countries: A Study in Tanzania. Operations and Supply Chain Management: An International Journal, 7(3), 130-138. https://doi.org/10.31387/oscm0180119