1. OSCM Publications
  2. Volume 8, Issue 3, 2015

Volume 8, Issue 3, 2015

  1. Customer-Responsive Supply of Local Foods
    • Per Engelseth
    Abstract Full PDF Cite DOI: 10.31387/oscm0210148
    To attain sustainable logistics in food production, shortening transport from food production source to the place of consumption, is emerging as a major topic in food supply. First literature on local food distribution is reviewed. Based on this review a single case study of local food supply in the Norwegian town of Narvik is described. The case concerns accordingly a municipality. Inquiry involves a case study including a triangulation of in-depth interviews with producers, retailers and a consumer survey. Findings provide understanding of how to define “local foods” as well as the importance of this form of food distribution. The study underpins the growing importance of this form of food distribution. It also reveals how local foods involve using complex marketing channels even though distance is small. This means that a wide range of logistics solutions is feasible. Other than the "short transport" feature, there is accordingly no clear-cut form of logistics for the distribution of local foods.
    @article{perengelseth-2015-1373,
  title={Customer-Responsive Supply of Local Foods},
  author={Per  Engelseth},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={111--119},
  doi={10.31387/oscm0210148}
}
    Per  Engelseth (2015). Customer-Responsive Supply of Local Foods. Operations and Supply Chain Management: An International Journal, 8(3), 111-119. https://doi.org/10.31387/oscm0210148
  2. Supply Chain Synergies in Post-merger Environments: The Case of the UK Food Industry
    • Ioannis Manikas
    • Farzeen Jaswal
    Abstract Full PDF Cite DOI: 10.31387/oscm0210149
    Mergers are a complex phenomenon with a high failure rate inspite of the increased and more frequent mergers in companies today. This paper investigates the various factors that affect supply chain efficiency in post-merger environments and provides with a framework of requirements for a successful post-merger supply chain. The main aim is to assess the motives or initial expectations regarding value creation from mergers and analyse the post-merger effects of mergers on supply chain, also shedding some light on the major difficulties for the merging firms in achieving synergies regarding supply chains and managing key supply chain players in a way that maximum value can be extracted from the merger. Study is focused on the food industry in the UK. A questionnaire with 10 questions was sent out to supply chain managers of 600 people merged firms, representing approximately 40% of the overall mergers occurred in the UK Food and Beverages Industry between 2008 and 2012. 188 responses were received, representing 31% of the sample and 12% of the overall mergers between 2008 and 2012. It is found that mergers do not necessarily have a negative impact on the firms and their operational performance. In fact, this process can help in extracting many benefits by merging the two supply chains into one. Proper management, right strategy, trained workforce and good integration along the merger process can result in an efficient post-merger supply chain performance.
    @article{ioannismanikas-2015-1374,
  title={Supply Chain Synergies in Post-merger Environments: The Case of the UK Food Industry},
  author={Ioannis  Manikas and Farzeen  Jaswal},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={120--127},
  doi={10.31387/oscm0210149}
}
    Ioannis  Manikas, Farzeen  Jaswal (2015). Supply Chain Synergies in Post-merger Environments: The Case of the UK Food Industry. Operations and Supply Chain Management: An International Journal, 8(3), 120-127. https://doi.org/10.31387/oscm0210149
  3. An Empirical Study of Logistics Strategy for Service Quality at Retail Malls at Thane City and Suburban Mumbai in India
    • Parvathi Venkatesh
    Abstract Full PDF Cite DOI: 10.31387/oscm0210150
    The present study is a survey approach to measure service quality with reference to current thinking of consumers and their future requirements. It is an analysis of evaluating the gap between customer perceptions and expectations of service quality in selected agglomerated retail shopping centres in Thane and eastern suburbs of Mumbai in India. Data were collected from 600 customers of large retail shopping stores using structured questionnaire. Basic framework of SERVQUAL model has been adapted and seven customer quality dimensions were introduced to suit the purpose.The scores have been further analysed by using Inferential Statistical Test. The study showed distinctive results for the relationship between service quality dimensions and service quality. The result shows that at group level, all logistic dimensions of service quality such as Access, Architecture, Assortment and Alignment positively influences the service quality as the customer perceived service are high to their expectations. The result also indicates that gap in specific attributes in the subgroups like safety and security arrangements are statistically significant.This paper serves a model mapping for retail managers and provides valuable information that may help them to better understand the customers’ preferences and the business.
    @article{parvathivenkatesh-2015-1375,
  title={An Empirical Study of Logistics Strategy for Service Quality at Retail Malls at Thane City and Suburban Mumbai in India},
  author={Parvathi  Venkatesh},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={128--136},
  doi={10.31387/oscm0210150}
}
    Parvathi  Venkatesh (2015). An Empirical Study of Logistics Strategy for Service Quality at Retail Malls at Thane City and Suburban Mumbai in India. Operations and Supply Chain Management: An International Journal, 8(3), 128-136. https://doi.org/10.31387/oscm0210150
  4. Raspberry Pi and Sensor Networking for African Health Supply Chains
    • Anna-Mara Schoen
    • Liliane Streit-Juotsa
    Abstract Full PDF Cite DOI: 10.31387/oscm0210151
    Many medicines in Sub-Saharan Africa lose their effectiveness along the supply chain. Some of the reasons are poor information flows, lack of temperature control systems as well as missing standardized processes including the measurement through performance indicators. Studies from the World Health Organization – executed in 70 countries – report that only 29% of these countries meet the minimum recommended standards for temperature control and levels. In order to meet these challenges, efficient and effective ways need to be found. Frequent power outages, low level of education of personnel and a high rate of warehouses without any IT-infrastructure need to be taken into account. This paper focuses on the usage of Raspberry Pis and Arduino (small, simple and low priced computers) in combination with sensor networking. An in-depth literature analysis as well as an on-location inspection in Cameroon helped to detect the challenges African health supply chain managers face. The study of the possibilities of a Raspberry Pi in combination with Arduino and sensor networking is currently conducted in order to see if these hardware components could help to improve the cold chain challenges of high priced medicines (e.g. vaccines) in developing countries, e.g. in Sub-Saharan Africa. The objective of our research is to identify a fast, low-cost temperature control system in warehouses in developing countries and health supply chains which is easy to implement, to use, to maintain and works effectively (e.g. fast and reliable).
    @article{anna-maraschoen-2015-1376,
  title={Raspberry Pi and Sensor Networking  for African Health Supply Chains},
  author={Anna-Mara  Schoen and Liliane  Streit-Juotsa},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={137--145},
  doi={10.31387/oscm0210151}
}
    Anna-Mara  Schoen, Liliane  Streit-Juotsa (2015). Raspberry Pi and Sensor Networking  for African Health Supply Chains. Operations and Supply Chain Management: An International Journal, 8(3), 137-145. https://doi.org/10.31387/oscm0210151
  5. Asset Integrity Knowledge Management: A Case Study from the Petroleum Industry
    • Mayang Kusumawardhani
    • Tore Markeset
    Abstract Full PDF Cite DOI: 10.31387/oscm0210152
    The practice of knowledge management in the petroleum industry is motivated by the HSE, technical and business requirements. Aligned with the development of knowledge management, various advancements in information systems are used to maintain the asset integrity of petroleum installations. However, the advancement also poses its own risks. With the increasing use of advanced technology in the petroleum installations, there are potential threats that can affect the installation´s integrity. This paper aims to identify knowledge management and information system practices and challenges in maintaining the asset integrity of petroleum installations. This study is part of a larger-scale case study that analyzes current asset integrity management (AIM) practices in the petroleum industry. The study is based on a literature study and face-to-face interviews with industry practitioners in Houston, Texas, and Singapore. The main findings revealed seven groups of AIM challenges; knowledge management and information technology are part of these.
    @article{mayangkusumawardhani-2015-1377,
  title={Asset Integrity Knowledge Management: A Case Study from the Petroleum Industry},
  author={Mayang  Kusumawardhani and Tore  Markeset},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={146--153},
  doi={10.31387/oscm0210152}
}
    Mayang  Kusumawardhani, Tore  Markeset (2015). Asset Integrity Knowledge Management: A Case Study from the Petroleum Industry. Operations and Supply Chain Management: An International Journal, 8(3), 146-153. https://doi.org/10.31387/oscm0210152
  6. Purchasing Social Responsibility Activities in Malaysia: A focus in Labour, Health, and Safety
    • Saw Khuan Loo
    • Ellisha Nasruddin
    Abstract Full PDF Cite DOI: 10.31387/oscm0210153
    Globalisation of companies has led to international purchasing trend with multiple suppliers worldwide. However there were many issues pertaining to labour and health & safety of Asian suppliers. The purchasing function or professionals (purchasing managers) have the most interfaces and influences to suppliers and they are capable to play the most important role in suppliers’ labour issues. This qualitative, transcendental phenomenological study describes the experience of purchasing managers with regard to purchasing social responsibility (PSR) activities in labour, health and safety. In depth interviews were conducted with 16 purchasing managers working in electrical and electronics multinational corporations located in northern region of Malaysia. There are eight core themes described the nature of PSR activities experienced by purchasing managers. First, EICC code enhances PSR activities but labour standards are new and less priority than health and safety. Second, purchasing managers working in American based electrical and electronics multinational corporations are more experience in PSR activities compared with purchasing managers working in corporations with headquarters in other countries. Third, supplier audit is the most common PSR activity but it was only conducted for critical suppliers. Fourth, supplier self-assessment triggers supplier audit or improvement plan. Fifth, supplier selection only requires basic compliance in labour, health and safety standards. Sixth, short training of labour, health and safety standards is commonly arranged for all suppliers. Seventh, corrective actions are used to manage suppliers’ labour violations in occupational safety, wages, working hours, dormitories and holding of migrant passports. Eighth, issues encountered with suppliers on PSR activities included labour standards increase material pricing, suppliers reluctant to adhere to labour standards and workers preferred longer work hours in order to gain higher wages.
    @article{sawkhuanloo-2015-1378,
  title={Purchasing Social Responsibility Activities in Malaysia: A focus in Labour, Health, and Safety},
  author={Saw Khuan  Loo and Ellisha  Nasruddin},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={154--161},
  doi={10.31387/oscm0210153}
}
    Saw Khuan  Loo, Ellisha  Nasruddin (2015). Purchasing Social Responsibility Activities in Malaysia: A focus in Labour, Health, and Safety. Operations and Supply Chain Management: An International Journal, 8(3), 154-161. https://doi.org/10.31387/oscm0210153
  7. Table of Contents
    • OSCM Editor
    Full PDF Cite DOI: 10.31387/oscm0210154 
    @article{oscmeditor-2015-1247,
  title={Table of Contents},
  author={OSCM  Editor},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2015},
  volume={8},
  number={3},
  pages={0--0},
  doi={10.31387/oscm0210154}
}
    OSCM  Editor (2015). Table of Contents. Operations and Supply Chain Management: An International Journal, 8(3), 0-0. https://doi.org/10.31387/oscm0210154
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