Volume 10, Issue 1, 2017

Supply Chain Risk Classification Schemes: A Literature Review

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0290190

The objectives of this paper are to review journal articles published between 2003 and 2015 related to supply chain risk sources, with a view to list and define supply chain risk sources identified by various researchers and critique the various supply chain risk classification schemes. For the purpose of this literature review, we adopted the methodology of a content analysis based literature review. Towards this end a conceptual risk classification framework was defined and supply chain risks identified by various researchers mapped into it. An analysis of the surveyed literature revealed the various supply chain risk sources and associated risks identified by the researchers. It is seen that while supply chain risk classification has been done by several researchers, it is not the main focus area of research for a majority of researchers but appears supplementary to other research goals. While the various supply chain risk classification schemes reviewed have sufficient breadth or depth to effectively address the diverse variety of supply chain risks, some important risk sources like product characteristics and returns processing have scope for further research. A new, comprehensive conceptual risk classification framework has been defined for the literature review. The review takes into account the current thinking on concept of risk and supply chain risks.

BibTeX
APA

@article{oscm-2017-264,
  title={Supply Chain Risk Classification Schemes: A Literature Review},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0290190}
}

 (2017). Supply Chain Risk Classification Schemes: A Literature Review. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0290190

Supply Chain Management Integration in Maintenance and Repair Services Sector

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0290191

The paucity of studies in the field of supply chain management (SCM) focusing on repairing and maintenance operations within the services sector is an undeniable reality. It is important to explore how operations of maintenance and repair services (MRS) are nowadays structured and positioned to understand their contributions to SCM effectiveness. This research explored the integration level between internal functional areas of services organisations and principal business processes of suppliers and customers. The research also identified key barriers faced by SCM practitioners when deploying SCM best practices and models across the repair services providers. The primary data was collected from 89 SCM leaders and managers from organizations working in a Middle-Eastern country through the use of an online survey. The results revealed that there is a good level of internal integration between main business functional areas within MRS operations, e.g. material planning, purchasing, logistics, contracts, finance, and sales, with exception of reverse logistics, an important business function to the effective management of product services supply chain (PSSC). The study also revealed a partial level of external supply chain integration among local PSSCs participants, wherein only three SCM business processes; i.e. suppliers’ relationship management, order fulfilment, and service delivery management, are significantly integrated at interorganizational levels. Other crucial processes of SCM for PSSCs; customer relationship, services demand, services capacity, resources management, product and information flow management, and service product development, were all identified with a medium level of integration among local operations, which prevent local MRS organisation from generating additional values in terms of services and products quality improvement, product lifecycle management, and development of innovative services solutions to the market. The study also revealed that organizational cultures, resources availability, lack of vision and comprehension from top management, and absence of trust and collaboration within SCM participants are the main obstacles associated with the deployment of models and SCM best practices within repairing services operations.

BibTeX
APA

@article{oscm-2017-265,
  title={Supply Chain Management Integration in Maintenance and Repair Services Sector },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0290191}
}

 (2017). Supply Chain Management Integration in Maintenance and Repair Services Sector . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0290191

The Adopting of Markov Analysis to Forecast the Operations Competitive Advantages of Mobile Phone Service Providers: The Case of Jordan

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0290192

The aim of this paper is to adopt the Markov analysis to forecast the operations competitive advantages of mobile phone service providers in Jordan. Three service providers were investigated. The secondary data of each service provider over the period (2005-2010) was used for the purpose of study. The Markov analysis was used to develop the series of forecasted competitive position index for each service provider, and then regression analysis was used to forecast the changes in operations competitive positions. The result showed that; the competitive position leader service provider which is Zain will be improved in term of network coverage, cost of calls services and network accessibility. But the follower (Orange) competitive position will be improved in term of cost of calls services, number of basic and entertainment services. The laggard (Umniah) competitive position will be deteriorated over time. This is the first study which adopts Markov analysis to forecast the operations competitive position. The managers of the corporations in Jordan have a clear insight about their future competitive position. The leader and follower can sustain their position, but the laggard should make further development in order to avoid the deterioration of its position. The scholar can benefit from the methodology of this paper to adopt Markov analysis to forecast the operations competitive position.

BibTeX
APA

@article{oscm-2017-266,
  title={The Adopting of Markov Analysis to Forecast the Operations Competitive Advantages of Mobile Phone Service Providers: The Case of Jordan},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0290192}
}

 (2017). The Adopting of Markov Analysis to Forecast the Operations Competitive Advantages of Mobile Phone Service Providers: The Case of Jordan. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0290192

Sourcing from China: A Literature Review of Motivations, Outcomes, Problems, and Solutions

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0290193

Today’s fast changing environment and increasing customers’ demands require that companies focus on efficiency along the entire supply chain. In order to achieve competitiveness, global sourcing is a common strategy. Especially sourcing from China is an accustomed practice and the topic of discussion by various academics and practitioners. Even though this topic is discussed extensively in literature, little focus is put on motivations, outcomes, problems and solutions when sourcing from China. The purpose of this study is to explore and analyze sourcing from China sourcing with regard to motivations, achieved outcomes, experienced problems as well as solutions to the problems. The results showed that it is crucial to recognize the importance of problems that can occur during global sourcing processes. As to achieve the desired outcomes, it is vital that companies address the problems by developing appropriate solutions. Motivations, outcomes, problems and solutions contain essential aspects that have to be considered and worked upon during a global sourcing process.

BibTeX
APA

@article{oscm-2017-267,
  title={Sourcing from China: A Literature Review of Motivations, Outcomes, Problems, and Solutions},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0290193}
}

 (2017). Sourcing from China: A Literature Review of Motivations, Outcomes, Problems, and Solutions. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0290193

Drivers of Outsourcing and Selection Criteria of 3rd Party Logistics Service Providers

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0290194

Previously various studies were conducted concerning the outsourcing and selection of 3PL in different countries but this study aims to find out the reasons of outsourcing and selecting a 3PL from the different industries of Pakistan. The study aimed to collect the data from the manufacturers working in different industries in Pakistan. The researchers have used mean testing to rank the factors as per their importance and the data of 125 respondents were gathered for analysis. Study has found that reduction in the logistics costs is the most important reason for outsourcing 3PL and service quality is the most crucial factor for the selection of any 3PL service providers in Pakistan. The research aims finding the factors for the reasons of outsourcing and selection of a 3PL but it would be useful finding the impact of outsourcing the logistics activities on the organization’s performance through qualitative and quantitative approaches. The research provides a vital and practical direction to the Pakistani organizations regarding the decisions of outsourcing and selecting a 3PL service providers. The research will help finding the reasons of outsourcing and selection of any 3PL party. The research aims finding the reasons and selection of 3PL in the organizational perspective of Pakistan as there are very limited past conducted studies.

BibTeX
APA

@article{oscm-2017-268,
  title={Drivers of Outsourcing and Selection Criteria of 3rd Party Logistics Service Providers},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0290194}
}

 (2017). Drivers of Outsourcing and Selection Criteria of 3rd Party Logistics Service Providers. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0290194

Can Improved Transparency Reduce Supply Chain Risks in Cloud Computing?

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0280185

As organisations move sensitive data to the cloud, their risk profile increases due to the integrated supply chain utilised in cloud computing. The risk is made visible in situations where a cloud offering is federated, with customer data located in multiple data centers, under the control of multiple providers and sub-providers in different jurisdictions. This problem is further exacerbated by the disposition of cloud providers to keep details of suppliers, data location, architecture, and security of infrastructure confidential from the cloud customers. As such, the shallowness of transparency amongst cloud providers makes it difficult for customers to assess the risk of cloud adoption. In this study, we report on our research into finding out how much customers know about their supply chain. We evaluate the transparency of cloud providers based on their published information and determine the resultant risk of limited visibility of the supply chain. In the course of the research, we identified eight transparency features, which, at a minimum, cloud providers should make available to their current or prospective customers, which we argue had no adverse impact on the competitiveness or profitability of the provider. The study concludes that ultimately, cloud supply chain transparency remains a customer-driven process.

BibTeX
APA

@article{oscm-2017-269,
  title={Can Improved Transparency Reduce Supply Chain Risks in Cloud Computing?},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0280185}
}

 (2017). Can Improved Transparency Reduce Supply Chain Risks in Cloud Computing?. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0280185

Feasibility of Nearshoring European Manufacturing Located in China to Russia

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0280186

The purpose of this study is to identify and analyze factors that support nearshoring of offshored European manufacturing located in China to Russia. The attention is paid to factors, such as labor cost, inflation, exchange rate, and labor productivity that are analyzed based on deterministic models to identify logical dependencies. This study shows that wage growth might deprive manufacturing in China from its main competitive advantage of cheap labor in the forthcoming years. The growing wage rates naturally contribute to the prime cost that is aggravated by the potential inflation, which, in turn, limit the margin in the selling price. The cumulative effect of other extra costs can aggregate such an amount that, in the foreseeable future, companies would need to relocate manufacturing to new locations. One option could be to nearshore manufacturing to Russia.

BibTeX
APA

@article{oscm-2017-270,
  title={Feasibility of Nearshoring European Manufacturing Located in China to Russia },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0280186}
}

 (2017). Feasibility of Nearshoring European Manufacturing Located in China to Russia . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0280186

Duration of Collaboration from a Market Perspective: An Agent-based Modeling Approach

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0280187

Maintaining a long-term partnership with a supplier is considered an effective strategy to achieve collaboration success in supply chain management (SCM). However, individual companies find that this approach does not always improve business performance. In this paper, an agent-based model (ABM) is developed to investigate the effect of duration of collaboration on supply chains from a market perspective. The model represents two-stage supply chains of an innovative product market, involving suppliers and manufacturers. The model outputs are measured by the rate of demand fulfilment and the number of supply chains which can survive in the market. The results show that duration of collaboration has no significant impact on both demand fulfilment and survivability of supply chains. This finding contradicts the common belief held in the literature about the benefits of longterm collaboration, but it corroborates examples encountered in practice. This study provides new insights to the practice of supply chain collaboration by taking a market perspective. The results show that a longer duration of collaboration does not provide a significant improvement to the supply chain's competitiveness from a market point of view, in terms of demand fulfillment and supply chain's ability to survive over the long-term. The implications of this finding to practice are discussed in the paper.

BibTeX
APA

@article{oscm-2017-271,
  title={Duration of Collaboration from a Market Perspective: An Agent-based Modeling Approach},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0280187}
}

 (2017). Duration of Collaboration from a Market Perspective: An Agent-based Modeling Approach. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0280187

A Time-dependent Vehicle Routing Algorithms for Medical Supplies Distribution Under Emergency

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0280188

On 27 June 2015, flammable starch-based powder exploded at Formosa Fun Coast, a recreational water park in Bali, New Taipei, Taiwan, injuring 508 people, with 199 in critical condition. During the emergency medical distribution, two processes, casualty transportation and relief distribution, are poorly coordinated and performed. The medical relief distribution process can be described as vehicle routing problems with pickup and delivery under time-windows (VRPPDTW). Under Intelligent Transportation Systems (ITS), information can be gathered from roadside surveillance systems to design efficient and effective routes for medical relief distribution. In this study, a time-dependent VRPPDTW formulation is constructed based on the concept of step function and a solution algorithm is proposed to solve the VRPPDTW problem. Numerical experiments based on a city network with three hospitals are used to illustrate the proposed algorithms under different levels of traffic conditions.

BibTeX
APA

@article{oscm-2017-272,
  title={A Time-dependent Vehicle Routing Algorithms for Medical Supplies Distribution Under Emergency},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0280188}
}

 (2017). A Time-dependent Vehicle Routing Algorithms for Medical Supplies Distribution Under Emergency. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0280188

An Operational Metric or An Operational Capability? The Role of Growth in Inventory Efficiency Growth

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0280189

Inventory efficiency is used as an operational benchmark in comparing performance against competitors. In this study, we propose extending to inventory efficiency growth over time on performance. Analyzing data from 1,286 US firms from 2003 to 2013 reveals that firms with significant improvements in inventory efficiency over time realize higher performance. Marketing efficiency, operational slack, and negative sales surprise negatively affect inventory efficiency growth. Overall, to realize higher performance, managers must aim to improve inventory efficiency growth over time and manage three levers of marketing efficiency, operational slack, and negative sales surprise.

BibTeX
APA

@article{oscm-2017-273,
  title={An Operational Metric or An Operational Capability? The Role of Growth in Inventory Efficiency Growth },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0280189}
}

 (2017). An Operational Metric or An Operational Capability? The Role of Growth in Inventory Efficiency Growth . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0280189

Assessing The Epic Framework: Guatemala

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0270180

The EPIC framework was developed by Srinivasan, Stank, Dornier, and Peterson (2014) to assess supply chain readiness from Economic, Political, Infrastructural and Competence perspectives and was applied to 55 countries, a monumental undertaking. However, the framework needs further validation by applying it to other countries and using other raters. This research does both. Guatemala, for example, was not included in the 2014 EPIC ratings yet Guatemala is ideal for studying supply chain readiness given their participation and an anticipative role in CAFTA-DR (Dominican Republic-Central America Free Trade Agreement). Using Guatemala as a case, professionals in teams of three to six individuals in Germany and the United States applied the EPIC framework to judge supply chain readiness. The findings may serve as a model for businesses entering these sometimes operationally challenging markets. Areas for future research are included.

BibTeX
APA

@article{oscm-2017-274,
  title={Assessing The Epic Framework: Guatemala},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0270180}
}

 (2017). Assessing The Epic Framework: Guatemala. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0270180

Interdependence Among Inventory Types and Firm Performance

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0270181

Extant research on lean manufacturing has focused on the relationship between systemic inventory and performance. However, limited research, if any, has focused on dynamics between three main types of inventory – raw material, work-in-process, and finished goods – and firm performance. Drawing on the interdependence framework and a sample of 1,286 firms representing 41,067 firm-quarter observations from 2000 to 2013, when considering two types of inventory efficiencies jointly, higher efficiency in the subsequent inventory type must be accompanied by lower efficiency in the previous inventory type. In other words, lower raw material inventory efficiency and higher work-in-process inventory efficiency, or lower work-in-process inventory efficiency and higher finished goods inventory efficiency are associated with higher performance. High performance is also realized only when inventory efficiency is increasing across all three inventory types. The findings show that pursuing efficiency in one type of inventory requires lower efficiency in the previous inventory stage, and benefits of lean manufacturing could only be realized when all three inventory efficiencies are simultaneously high.

BibTeX
APA

@article{oscm-2017-275,
  title={Interdependence Among Inventory Types and Firm Performance },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0270181}
}

 (2017). Interdependence Among Inventory Types and Firm Performance . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0270181

Analysis of Heterogeneous Indian Auto Component Replacement Suppliers: A Perspective On Simultaneous Entry

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0270182

Competition on price alone is no longer sustainable. Increasingly, firms are competing on multiple dimensions such as service quality, performance quality, process technology, and product variety. In this paper we study how firms might make some of these decisions in a high margin and fragmented Indian auto component replacement market. Using game theoretic principles, we analyze the replacement market when the non-OES (original equipment suppliers, national/regional) makes decisions in presence of an OES. Along with this, we analyze the market when the OES and non-OES enter simultaneously and make decisions based on their risk appetite. Our results indicate that the investment in a more capable technology doesn’t necessarily lead to higher optimal price. More capable technology decreases the marginal cost which allows the firm to decrease the price but more capable technology also increases the share of market demand which allows the firm to price higher.

BibTeX
APA

@article{oscm-2017-276,
  title={Analysis of Heterogeneous Indian Auto Component Replacement Suppliers: A Perspective On Simultaneous Entry },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0270182}
}

 (2017). Analysis of Heterogeneous Indian Auto Component Replacement Suppliers: A Perspective On Simultaneous Entry . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0270182

Food Security Is None Of Your Business? Food Supply Chain Management In Support Of A Sustainable Food System

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0270183

Food security is the principal outcome of any given food system and it can be defined in terms of a sustainable food system where the core goal is to feed everyone sustainably, equitably and healthily. A sustainable food system addresses needs for availability, affordability and accessibility, is diverse, ecologically-sound and resilient, and builds the capabilities and skills necessary for future generations. This paper identifies the essential elements of food supply chain management in support of a sustainable food system, which ultimately enhances food security. The existing food supply chain and food system literature is synthesized in order to study the correspondence between public interests towards sustainable food and corporate interests. Giant food retailers, food processors and manufacturers, and food service supply chains in particular, extend their global reach, influence food culture and may be more important in shaping food systems than governments. Thus, the paper proposes food security frameworks for both upstream and downstream supply chain management. It concludes that sustainable food system thinking and societal orientation towards food security can hold the key to unlocking the next wave of food supply chain innovation and growth, and offers implications and suggestions for future research.

BibTeX
APA

@article{oscm-2017-277,
  title={Food Security Is None Of Your Business? Food Supply Chain Management In Support Of A Sustainable Food System},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0270183}
}

 (2017). Food Security Is None Of Your Business? Food Supply Chain Management In Support Of A Sustainable Food System. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0270183

Planning Production Systems Resilience by Linking Supply Chain Operational Factors

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0270184

A mathematical model is proposed to plan production system resilience in a supply chain to overcome production related disruptions using appropriate operational factors at optimum cost. The research considers internally generated disruption risks due to supply, quality management, and plant reliability failures; and externally generated disruption risks from natural calamities. The production system of a supply chain has several options to utilize controllable operational factors to inhibit or mitigate the risks it faces. The operational factors are planned to mitigate the natural calamity disruptions and to inhibit the internally generated risks to create resilience. Since supply chain outcomes may be considered to be the net effect of complex interactions among several operational factors and resources, appropriate linkage of the operational factors is the key to select the right option(s) to create system resilience to contain risks and disruptions. Each operational factor can influence more than one supply chain outcome or relevant risk; on the other hand, containment of each risk may need contributions from several operational factors. Selection of the suitable controllable operational factors would be the most viable option for resilience creation. The analysis of the model outcomes establishes the effectiveness of the proposed model based procedure in creating production system resilience within an optimum cost using controllable operational factors. The operational factors used are: supplier flexibility; plant capacity flexibility; designating suppliers by a quality metric based evaluation procedure to have ensured quality inputs; quality metrics based plant capability determination and allocating production to capable plants to have ensured quality products. A numerical example illustrates the applicability of the model.

BibTeX
APA

@article{oscm-2017-278,
  title={Planning Production Systems Resilience by Linking Supply Chain Operational Factors },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0270184}
}

 (2017). Planning Production Systems Resilience by Linking Supply Chain Operational Factors . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0270184

Operations and Supply Chain Management: Toward Ten Years of Journey

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0260175

This is an editorial paper. The objective of this paper is to provide a brief review of the papers published in Operations and Supply Chain Management: An International Journal (will be called OSCM Journal hereafter) since it is first published in 2008. As you can see in the data presented below, we have been able to attract papers from many countries indicating the truly international nature of the OSCM Journal. Our aim is to make OSCM Journal as one of the alternative outlet for publishing articles in the area of operations and supply chain management.

BibTeX
APA

@article{oscm-2017-279,
  title={Operations and Supply Chain Management: Toward Ten Years of Journey},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0260175}
}

 (2017). Operations and Supply Chain Management: Toward Ten Years of Journey. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0260175

Challenges of Measuring Performance of the Sales and Operations Planning Process

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0260176

¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬The purpose of this study is to identify and structure challenges of measuringperformance of the Sales and Operations Planning (S&OP) process. A multiple case study methodology was applied. Qualitative data was collected via 22 structured interviews with managers from six case companies in various industries. A process oriented framework was proposed by structuring the challenges based on two key areas of process performance (effectiveness and efficiency) and different maturity levels of the process. A major challenge for all the cases,regardless of their maturity level, relates to defining of cross-functional trade-offs measures. Another major challenge was alignment of measures with business strategy and reward system. Additional common challenges for the different maturity levels were also found. While confirming some challenges from previous research, this study also finds new challenges, especially for more mature levels. Examples are standardization to support unbiased decision making, but also customization of measures for various organizational levels, and visualization of findings from the measurement to facilitate analysis. However, future research must validate and extend the results in other industries. The results offer challenges from a process oriented view and can serve as insights for managers when designing and implementing the S&OP process measures, or advancing from one maturity level to another. This research enhances understanding of the challenges to measure the S&OP process performance and adds to the S&OP literature and performance measurement literature.

BibTeX
APA

@article{oscm-2017-280,
  title={Challenges of Measuring Performance of the Sales and Operations Planning Process},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0260176}
}

 (2017). Challenges of Measuring Performance of the Sales and Operations Planning Process. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0260176

The Role of An Orchestrator of 3PLs In Supply Chain Finance: A Conceptual Framework

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0260177

This study aims to investigate the role of an orchestrator of third-party logistics service providers (3PLs) in the context of supply chain finance (SCF). SCF is the latest phenomenon to have emerged in the field of supply chain management (SCM). It is concerned with the optimization of financial flows and the integration of financing processes with all participating companies within the supply chains. By leveraging supply chain financing, small and middle - size enterprises (SMEs) are able to obtain funds from banks from which they could not borrow in conventional loaning systems. However, to perform a SCF model successfully, the role of 3PLs cannot be ignored. Drawing upon the discussions in the literature on supply chain orchestration of 3PLs, this study conceptualizes the orchestrator role of 3PLs in SCF. Three forms of 3PLs as an orchestrator in SCF are articulated accordingly.

BibTeX
APA

@article{oscm-2017-281,
  title={The Role of An Orchestrator of 3PLs In Supply Chain Finance: A Conceptual Framework},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0260177}
}

 (2017). The Role of An Orchestrator of 3PLs In Supply Chain Finance: A Conceptual Framework. Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0260177

The Effective Taxonomies of Mobile Phone Service Providers’ Operations Strategy across Countries: the Case of Arab Middle East Region

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0260178

The aim of this study is identifying the effective taxonomies of operations strategy of mobile phone service providers across countries. All Arab countries in the Middle East region were surveyed except Syria, and 27 out of 31 service providers were surveyed. Data collected from corporations’ annual reports, websites and other professional institutions published sources. K-means clustering analysis was used to develop clusters and ANOVA test was used to identify the significant differences across clusters in term of relative market share. The adopted taxonomies were; agile, lean oriented, product oriented and cost oriented. Agile, lean oriented and products oriented taxonomies are very close in relative market share and differ significantly from cost oriented. The widely adopted taxonomy across countries is agile.

BibTeX
APA

@article{oscm-2017-282,
  title={The Effective Taxonomies of Mobile Phone Service Providers’ Operations Strategy across Countries: the Case of Arab Middle East Region },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0260178}
}

 (2017). The Effective Taxonomies of Mobile Phone Service Providers’ Operations Strategy across Countries: the Case of Arab Middle East Region . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0260178

Supply Chain Material Management Framework In Assemble To Orders (ATO)

Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0260179

This study investigates and analyzes CSFs construct in SCM implementation to minimize product lead-time and to identify the relationship between reducing raw material lead-time and improving product lead time. Short delivery lead time and efficient management on material inventories are two crucial elements that determine the competitiveness of many contract assembly manufacturers, especially in contract manufacturing. Assemble-to-Order (ATO) environment has become popular because companies do not want to keep finished goods inventories that lead to an increase in operational cost. ATO manufacturing involves production only upon receiving confirmed orders from customers. Thus, this study focuses on Critical Success Factors (CSFs) in Supply Chain Management (SCM) implementation and develops a comprehensive SCM framework for ATO contract manufacturing. Raw material lead time and material management process flow are the main concerns in the SCM context and ATO manufacturing environment. This study investigates the CSF construct in SCM implementation to minimize the issues caused by the long product lead time and to identify the relationship between reducing raw material lead time and improving product lead time. Material classification, raw material improvement strategy, and suppliers’ relationships are reviewed to develop and enhance current material strategy in accordance with present situations. An overall supplier material management system will be developed to improve the entire supply chain system as well as information sharing and identification methods. Information sharing from manufacturers to suppliers and vice versa is important to ensure that manufacturers can obtain scheduled and timely production information. Information from manufacturers to suppliers provides an advantage for the suppliers to prepare the raw materials and capacity plan to meet ATO requirements. The framework is unique as it addressed the importance of CSFs constructs, planning and monitoring processes to continue the success in SCM implementation. This framework integrates most of the planning process as the first input. This includes demand planning, supply planning, demand fulfillment, replenish planning and lead time planning. The planning process covered all demand and supply from customers, suppliers and manufacturers perspectives. The framework integrates most of CSFs constructs namely product classification, material management strategy, information sharing, logistic management and supplier relationship. The monitoring process in this framework is a guideline to companies on continuous SCM implementation.

BibTeX
APA

@article{oscm-2017-283,
  title={Supply Chain Material Management Framework In Assemble To Orders (ATO) },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2017},
  volume={10},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0260179}
}

 (2017). Supply Chain Material Management Framework In Assemble To Orders (ATO) . Operations and Supply Chain Management: An International Journal, 10(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0260179

Volume 10, Issue 1, 2017

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