1. Identifying the Relation Between a Supply Chain Network’s Structure and Its Overall Financial Performance
    We construct a data set using financial performance data spanning forty publicly traded companies across several industry sectors over a three-year time-period to identify key structural features of supply networks. The data set for this study allows us to explore supply chain relationships beyond the first tier. For each network within the data set, we examine the network topology via several key structural parameters including node and edge counts, average degree, network diameter, average path length and the power law exponent. We observe that the emergent structure of supply networks is similar (inter-industry), although dominant supply networks are apparent, in some, yet not all the industry sectors. We then link the structural parameters with financial metrics and observe that higher average degree results in decreased overall financial performance of the supply network. Average degree is indicative of how many connections a firm has. A high average degree implies strong inter-connectivity among the firms in the network. Historical analysis of the data (2013-2015) points to an overall decrease in the average degree, especially at the higher tiers. Our analysis suggests that to increase the overall supply network’s financial performance, a low average degree should be targeted.
    @article{oscm-2021-143,
      title={Identifying the Relation Between a Supply Chain Network’s Structure and Its Overall Financial Performance},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470311}
    }
     (2021). Identifying the Relation Between a Supply Chain Network’s Structure and Its Overall Financial Performance. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470311

  2. Additive Manufacturing: Currently a Disruptive Supply Chain Innovation?
    Directs attention to additive manufacturing in a supply chain context. Analysis questions the degree it currently is a disruptive innovation. A case study consisting of interviews with 15 companies, including observations of some of these companies, providing a varied set of subcases. The research describes individual companies’ histories of using 3D printing tools, its current use and future prospects, as perceived by various informants. In the supply chain, additive manufacturing moves production closer to the product user, albeit currently on a small scale. Some firms are already specializing in providing additive manufacturing as a service. Networking and sourcing emerge as increasingly important issues to govern the development and use of additive manufacturing technology in the value chain of each studied company. Findings reveal how additive manufacturing at current is in its infancy and has limited impact on the networked production structure: it has not yet reached the stage of being a disruptive innovation. Investigation also reveals perceptions on how additive manufacturing in the near future may change the logistics flow structure in global supply chains, then becoming a disruptive innovation.
    @article{oscm-2021-144,
      title={Additive Manufacturing:  Currently a Disruptive Supply Chain Innovation?},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470312}
    }
     (2021). Additive Manufacturing:  Currently a Disruptive Supply Chain Innovation?. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470312

  3. Supply Chain Efficiency in the Discount Store Industry Post COVID-19: Applying the Supply Chain Efficiency Ratio
    Over the course of calendar year 2019, businesses around the globe have experienced supply chain disruption due to the COVID-19 global pandemic. The strategic significance of the supply chain has been thrust into the forefront for businesses, economies, and society at large. It has become recognized by researchers and industry that there is a need for higher efficiency within the supply chain while remaining responsive to consumer needs. However, the fragmented and diverse nature of supply chain management, coupled with the complex accountancy and financial outputs of the supply chain, has resulted in limited development of a theoretical foundation specific to supply chain management. The aim of this investigation was to develop a new model (the Supply Chain Efficiency Ratio) that measures supply chain efficiency using financial ratios and by extending the Efficiency Model. Data for this investigation were obtained from U.S.-based public discount stores in the United States. The results of the multiple regression performed indicated that the Supply Chain Efficiency Ratio holds predictive value of an organization’s supply chain efficiency p<.0005. From the study it was found that the Supply Chain Efficiency Ratio can be used as an indicator of supply chain efficiency in discount stores.
    @article{oscm-2021-145,
      title={Supply Chain Efficiency in the Discount Store Industry Post COVID-19: Applying the Supply Chain Efficiency Ratio},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470313}
    }
     (2021). Supply Chain Efficiency in the Discount Store Industry Post COVID-19: Applying the Supply Chain Efficiency Ratio. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470313

  4. Key Components and Critical Success Factors for Project Management Success: A Literature Review
    This paper aims to comprehensively identify the key project components and their associated critical success factors (CSFs) contributing to project management success in the context of the construction industry. Although the CSFs have been documented in the literature, insofar there has been no attempt to consolidate them. An extensive search of literature was conducted on the Internet and publication databases using multiple keywords which include, inter alia, ‘project management success’, ‘critical success factors in construction projects’ and ‘key project components’. As a result, this paper proposes five key project components (project human resources management, project design package, project management efficiency, project stakeholder management and project budget) and their unique CSFs contributing to project management success specifically for construction projects, along with some common CSFs such as top management support and commitment in terms of clear direction, communication, technical and skills development, as well as providing a conducive cultural work environment and friendly environmental factors which apply to all types of projects. The resulting outcomes fetch research and managerial implications which are detailed in the body of the paper.
    @article{oscm-2021-146,
      title={Key Components and Critical Success Factors for Project Management Success: A Literature Review},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470314}
    }
     (2021). Key Components and Critical Success Factors for Project Management Success: A Literature Review. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470314

  5. Raw Material Order Allocation Problem Using Mixed Integer Linear Programming and Simulation
    This study aims to provide a conceptual model and to develop a mathematical model to determine order allocation in multi products, multi suppliers, multi carriers, and multi periods problem under uncertainty. The conceptual model describes the connection between related variables. The problem is formulated in mixed integer linear programming (MILP) model. MILP model objective function is to minimize supply chain costs which are purchasing cost, ordering cost, inventory holding cost, carrier cost, late delivery penalty cost, and low-quality penalty cost. In order to illustrate the applicability of the MILP model, a real-world case in cement industry is demonstrated. Based on historical data, the most common uncertainty factor is supplier delivery performance and product quality. Those factors are experimented in MILP model using Monte Carlo simulation. The integration between MILP model and Monte Carlo simulation shows that the proposed model resulted a global optimum solution.
    @article{oscm-2021-147,
      title={Raw Material Order Allocation Problem Using Mixed Integer Linear Programming and Simulation},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470315}
    }
     (2021). Raw Material Order Allocation Problem Using Mixed Integer Linear Programming and Simulation. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470315

  6. Sustainable Supply Chain Practices (SSCPs) and Organizational Performance: A Mediating Role of Functional Constructs
    The research aims to develop a mid-way approach for the adoption of Sustainable Supply Chain Practices (SSCPs) by an organization while managing its functional constructs and organizational performance both. The study undertook the analysis of 100 plus research papers published between 2000 and 2019 to unravel some functional constructs and the relationship between the application of sustainable supply chain practices and overall organization performance. The research highlighted the positive linkage between the application of sustainable supply chain practices and the organization's performance in the long run. Moreover, the functional constructs were reckoned as key to mediate the relationship between the sustainable supply chain practices and the long run organization performance.
    @article{oscm-2021-148,
      title={Sustainable Supply Chain Practices (SSCPs) and Organizational Performance: A Mediating Role of Functional Constructs},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470316}
    }
     (2021). Sustainable Supply Chain Practices (SSCPs) and Organizational Performance: A Mediating Role of Functional Constructs. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470316

  7. The State of Cold Logistics Supply Chain in a Developing Asian Country - A Preliminary Insights
    The increasing demand for cold chain logistics services in Malaysia has shown positive development. Food and beverages (F&B) industries dominate the demand and demand for pharmaceuticals and chemicals products are also on the rise. However, the under-supply of cold chain services could lead to a supply shortage in the future. Hence, this study aims to understand the reasons to adopt cold chain services among the providers from the perspectives in Malaysia. This exploratory study utilised a qualitative design and approach to gathering information on cold chain adoption. A purposive sampling method was applied, followed by interviews with the respondents who hold managerial positions. The results in this study showed that income diversification, higher profit margins, customer demand, company’s capabilities in terms of expertise, and resources were among the enablers that offered cold chain services. Furthermore, these enablers agreed that cost, lack of expertise and resources, customers location, and lack of government support were the barriers to these services. Later, the respondents agreed that the future of the cold supply chain in Malaysia had shown a positive trend driven by demand. Moreover, this study’s outcome can be a preliminary work to confirm the future findings and become a reference for non-providers for evaluation in their decision-making to become a cold chain provider.
    @article{oscm-2021-149,
      title={The State of Cold Logistics Supply Chain in a Developing Asian Country - A Preliminary Insights  },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470317}
    }
     (2021). The State of Cold Logistics Supply Chain in a Developing Asian Country - A Preliminary Insights  . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470317

  8. Barriers to Adoption of Supply Chain Management in India: A Theoretical Model and Scale Development
    The diffusion of Supply Chain Management (SCM) is low in India despite its many benefits. The purpose of the present study is to create a theoretical model and develop a new scale for investigating the factors that hinder the adoption of SCM in India. The theoretical model has been created based on literature from organizational innovation adoption, organizational decision making, barrier framework, and expert opinion. The scale development followed established practices. The data for scale purification was collected through a survey conducted among 250 large manufacturing firms in India. The present study has created the first theoretical model to investigate barriers to SCM adoption in India. The model comprises four groups of factors: SCM attributes, top management factors, organizational factors, and business environment factors. A new scale was also developed that is reliable and valid. The theoretical model and the scale provide an avenue for researchers and practitioners to study the factors impacting SCM adoption in India. The model may also be useful for firms in other developing economies where SCM diffusion is low, and for barrier studies in other disciplines.
    @article{oscm-2021-150,
      title={Barriers to Adoption of Supply Chain Management in India: A Theoretical Model and Scale Development},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470318}
    }
     (2021). Barriers to Adoption of Supply Chain Management in India: A Theoretical Model and Scale Development. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470318

  9. A Study on Transfer Pricing Considering Fairness and Profitability
    Transfer pricing is the setting of the price for goods or services sold among related subsidiaries within an organization. This is an important financial and business issue that has been ignored in many studies concerning supply chain network designs. Some studies have considered transfer pricing into production and supply chain planning; however, total profit optimization is single-objective and does not consider the satisfaction of individual subsidiary from a fair perspective. Considering sustainable development as fairness is also extremely important for a long-term strategy for an organization; therefore, this study focuses on balancing the trade-off between fairness and total profit on the design problem of supply chain network using transfer pricing. Meanwhile, a multi-item, multi-subsidiary, and multi-stage problem is solved by the integrated method of mixed-integer linear programming and fuzzy programming proposed by this study. From the experimental results, we verify that the transfer pricing can maximize the total profit of the supply chain network. In addition, the proposed multi-objective optimization model that considers fairness can benefit subsidiaries with minimal satisfaction while acquiring adequate total profit.
    @article{oscm-2021-151,
      title={A Study on Transfer Pricing Considering Fairness and Profitability},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470319}
    }
     (2021). A Study on Transfer Pricing Considering Fairness and Profitability. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470319

  10. Operational Coordination in Intermodal Hinterland Transport as Support for Managing Operational Disruptions – An Information Processing Perspective
    Intermodal solutions, compared to the use of only road, in port hinterland transport involve numerous actors and activities that increase operational uncertainty. The purpose of this paper is to investigate the role of information, through an information processing perspective, for operational coordination in supporting operational disruption management in intermodal hinterland transport. A qualitative case study approach is adopted to obtain an in-depth understanding of operational coordination in a hinterland transport system. The results provide insights into how the actors use information processing for coordination to influence the mitigation of the impact from operational disruptions. The paper supports managers in improving disruption management by understand the processing of real-time information in the coordination for intermodal hinterland transport solutions. This paper provides input for operational disruptions using information for coordination on a day-to-day basis via an information processing perspective in contrast to the predominant coordination at a strategic level in the literature.
    @article{oscm-2021-152,
      title={Operational Coordination in Intermodal Hinterland Transport as Support for Managing Operational Disruptions – An Information Processing Perspective},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470320}
    }
     (2021). Operational Coordination in Intermodal Hinterland Transport as Support for Managing Operational Disruptions – An Information Processing Perspective. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470320

  11. Integrating a Voice of Customer to Create the Customer Needs Quality Function Deployment (CN-QFD) for a Sustainable New Product Development
    Questionnaires are effective tools which are commonly used for collecting survey data regarding the actual customer needs. On-line questionnaire/satisfaction surveys are indispensable to obtain accurate results concerning the customer needs. Such information is required to develop the customer needs quality function deployment (CN-QFD) for creating a new sustainable one-handed lipstick packaging. Such surveys use a combination of Telrad’s questionnaire procedure to include or exclude the questionnaire in accordance with the mission requirements and the Hybrid QFD Framework to develop a new product. A detailed analysis of the satisfaction survey results reveals the actual customer needs which can be further incorporated into the engineering characteristics. After excluding a number of the questionnaires, the remaining ones could be further modified and become the critical parts to construct the final QFD to form the House of Quality (HoQ). In this study, several designed alternatives were considered and the best resolution alternative for the sustainable one-handed lipstick packaging was selected and prototyped accordingly with the supports of SolidWorks Software and 3D Printer. The round-shape casing encourages keeping the lipstick in the palm of the hand, thus enabling the easy use of the slide-up and -down mechanism. The cap lid flips up conveniently using only one-hand, which provides a better opportunity to be used suitably and effectively at all times. Finally, the lipstick casing can be reused and the severed ring at the sleeve can also be twirled and removed conveniently which minimizes the waste of lipstick content.
    @article{oscm-2021-153,
      title={Integrating a Voice of Customer to Create the Customer Needs Quality Function Deployment (CN-QFD) for a Sustainable New Product Development},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470321}
    }
     (2021). Integrating a Voice of Customer to Create the Customer Needs Quality Function Deployment (CN-QFD) for a Sustainable New Product Development. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470321

  12. Designing Clusters of Distribution Area and Delivery Route for Maximizing the Vehicle Utilization and Minimizing the Workload Gap and Transportation Cost
    This paper deals with determining vehicle routes in product distribution from a distributor to a large number of retailers in a vast distribution area. To determine the vehicle routes in a vast distribution area and a large number of retailers that have to be served causes the VRP model to become complicated. Therefore, this paper applies the cluster first-route second concept to design a distribution system in two stages. The first stage is to cluster the distribution area based on the distance between retailers. The second stage is to determine a vehicle route for each cluster using the multi-objective vehicle routing problem with time window and balanced driver workload (VRPTWBW) approach. The proposed VRPTWBW model has three objectives, i.e., (i) to minimize the number of assigned vehicles, (ii) to minimize the total delivery time, and (iii) to balance the driver workload. This second stage starts once the clusters of the distribution area are set. Contrasted with the current practice in the company, this proposed model offers the significant impacts: (i) the reduction of workload gap among driver about 29% (from 2.59 hours to 1.83 hours); (ii) the increased of vehicle utility by 44% (from 30% to 43%), and (iii) the increase savings of two-week course fees of IDR. 11 million (about 23.84%).
    @article{oscm-2021-154,
      title={Designing Clusters of Distribution Area and Delivery Route for Maximizing the Vehicle Utilization and Minimizing the Workload  Gap and Transportation Cost},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470322}
    }
     (2021). Designing Clusters of Distribution Area and Delivery Route for Maximizing the Vehicle Utilization and Minimizing the Workload  Gap and Transportation Cost. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470322

  13. Critical Factors for Food Safety in Global Commodity Flows with a Focus on Logistics – A Case Study on Mycotoxin Contamination of Agri-Bulk Commodities
    Logistics as the link between the different stages of the food supply chain can, due to its complexity, provide multiple opportunities for food / feed contamination along global commodity flows. Considering comprehensive international food safety regulations, such as the Regulation (EU) 2019/1381, risk assessment in the field of consumer health protection requires specific approaches determining the impact of logistics on food safety. To identify critical dimensions and corresponding critical factors for food safety in global commodity flows and map complex interactions, we conducted a case study on mycotoxin contamination of agricultural commodities. Accordingly, we interviewed 24 stakeholders directly or indirectly involved in the European and global purchasing and logistics sector of agricultural commodities. Based on the outcome of the interviews, the most relevant dimensions are Logistical processes, Food safety measures, Human factor, Disruptions and shifts, Logistics related conditions, Cooperation, Main Characteristics of the procurement sector and Port characteristics. Food safety risks along global commodity flows are not solely attributable to the logistics sector per se. In particular, Food safety measures (e.g. Quality management and Sampling) that are not adapted to the logistics sector, as well as varying Logistics related conditions (e.g. Infrastructure and Standards) have proven to be major food safety challenges. By providing an overall picture of global commodity flows, the study contributes to reduce current uncertainties in risk assessment. The identified food safety challenges in the logistics sector need to be addressed holistically throughout the entire supply chain and in cooperation with food safety authorities.
    @article{oscm-2021-155,
      title={Critical Factors for Food Safety in Global Commodity Flows with a Focus on Logistics –  A Case Study on Mycotoxin Contamination  of Agri-Bulk Commodities},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470323}
    }
     (2021). Critical Factors for Food Safety in Global Commodity Flows with a Focus on Logistics –  A Case Study on Mycotoxin Contamination  of Agri-Bulk Commodities. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470323

  14. Agility in Humanitarian Response Operations for Water Based Disasters
    The purpose of this paper is to explore relationships between two dimensional components of agility i.e. flexibility and responsiveness in humanitarian response operations with special reference to water based disasters such as cyclones and floods. Empirical data from four case-studies on cyclones and floods were collected to study and analyze humanitarian response operations. This includes data from 142 interviews, participant observation and documents obtained during field visits. The analysis revealed that supply chain visibility had a positive influence on both reactivity and volume flexibility. However, in-station last mile logistical capabilities mediated the relationship between reactivity and velocity of the supply chain. Delivery flexibility was observed to be dependent on reactivity. The results suggest that humanitarian organizations should focus on enhancing last mile delivery capabilities, communication and infrastructural resilience, and improve training of field forces for disaster-specific operations. Community involvement was observed to have a positive effect on response operations. This paper is the first to study agility of response operations for water based disasters. The insights will be useful for practitioners and researchers to build models that are more realistic. The theoretical contribution is the development of model capturing relationships between flexibility and responsiveness dimensions of supply chain agility.
    @article{oscm-2021-156,
      title={Agility in Humanitarian Response Operations for Water Based Disasters},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470324}
    }
     (2021). Agility in Humanitarian Response Operations for Water Based Disasters. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470324

  15. Managing the Risks in the Clothing Supply Chain Considering the Coronavirus Pandemic
    This paper examines the systemic and complex influences of the 2020 Coronavirus epidemic on the supply chains (SCs) of international clothing companies through a global business risk management perspective. The Coronavirus pandemic has triggered supply and demand disturbance risks that strongly affect supply chain (SC) management, signifying a necessity to develop the agility to alleviate such risks. This study revealed that the lean-SC management model is inadequate due to the dearth of transparency in the SCs caused by the growing demand uncertainty detected even before the Coronavirus pandemic. Although agile-SC management copes with this issue by improving the purchaser-supplier relations and communication to enhance information exchange, this model also requires a related rise in business stock and inventory costs. Hence, the paper provides several strategies that companies can implement to manage the risks and identify main fields for future studies, including the parties in the clothing SCs both downstream and upstream.
    @article{oscm-2021-157,
      title={Managing the Risks in the Clothing Supply Chain Considering the Coronavirus Pandemic},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0470325}
    }
     (2021). Managing the Risks in the Clothing Supply Chain Considering the Coronavirus Pandemic. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0470325

  16. The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis
    Due to the resource constraints of the factors of production (land, capital, capacity, etc.), the firms have to rationalize the assortment of products that they deal in. In such a situation, a consumer whose requirement for a preferred product may not get served from the existing inventories with the seller, may go for some other alternative product. A lot of research work in the past has been done on this demand substitution and its implications upon the assortment optimization, inventory optimization and price optimization. The first work on modelling for substitutable demand is attributed to 1970. Considering the same, the authors decided to do a review of the half-century of work on the modelling for substitutable products. The paper gives a detailed analysis of the published research articles around demand substitution and also discusses the achievements of the existing research. The article also gives a few possibilities of the future extensions to this body of knowledge on the management of substitutable products.
    @article{oscm-2021-158,
      title={The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460301}
    }
     (2021). The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460301

  17. Demystifying the Dabbawallahs: India’s Lean Food Delivery Operations Explained with Operations Management Practices
    The Dabbawallahs have been delivering home-cooked lunches to office workers in Mumbai, India, since 1890. There is a lot written about their success that the led to six sigma certification of their flawless service. Some authors have contradicted this certification. On the contrary, there may be other factors that keep the Dabbawallahs in the limelight. However, there are inadequate discussions about which aspects of their operations underpin their success. This research revealed that Dabbawallah operations could be interpreted with various concepts and theories. They include organisational culture, operations management tools, theories, operational strategies, techniques (JIT), and tools (LEAN and SMED). Moreover, Dabbawallahs are a cultural icon in Mumbai powered by their branding. However, it does not clear which of the concepts, practices, and theories impacts the Dabbawallah operations. The author conceptualised the “Dabbawallah four forces” model incorporating four components: cultural branding; organisation culture; strategy; and six sigma based on LEAN tool (PDCA). The cultural branding is the inertia in the food delivery operations that leads to achieving six sigma or operational excellence which in turn further powers its branding. Overall, the Dabbawallahs run a LEAN food delivery operation powered by its branding and are teaching big corporations about simplicity.
    @article{oscm-2021-159,
      title={Demystifying the Dabbawallahs: India’s Lean Food Delivery Operations Explained with Operations Management Practices},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460302}
    }
     (2021). Demystifying the Dabbawallahs: India’s Lean Food Delivery Operations Explained with Operations Management Practices. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460302

  18. Integration of Radio Frequency Identification Technology in Supply Chain Management: A Critical Review
    Innovative technological devices has gained popularity with many organisations in search of operations and quality improvements. Whilst the introduction of certain technologies in supply chain management (SCM) can enhance the speed of processes, provide improvement in accuracy and streamline information storage, others can result in product visibility, reduction in inventory and labour costs. This paper critically presents a terse account of Radio Frequency Identification Device (RFID) integration in SCM using literature review analytical research approach. The RFID is a useful tool for effective management of organisations’ supply chain activities and global competitive competencies. The recorded performances are concisely analysed to display an outline of the possible spheres and benefits of RFID adoption. Reports from series of authors claim general acceptability and profitability, to an extent that precludes the invitation of any scepticism. As much as there are key issues identified during RFID technology adoption and utilization, consideration of the driving factors branded by some global organisations was fulfilled. Various approaches and concerns associated with incorporation of RFID by many organisations in SCM were provided. This forms part of an aid in drawing meaningful conclusions about the impact, status and future direction of RFID on SCM.
    @article{oscm-2021-160,
      title={Integration of Radio Frequency Identification Technology in Supply Chain Management:   A Critical Review},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460303}
    }
     (2021). Integration of Radio Frequency Identification Technology in Supply Chain Management:   A Critical Review. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460303

  19. What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature
    ABSTRACT The role of government in developing a country’s logistics industry is undeniable. Initiatives undertaken by governments have been significant in encouraging the implementation of various logistics service adoption and innovation. Few studies have investigated the role of government in any systematic way – particularly in the adoption of halal logistics. Hence, the purpose of this paper is to determine the measures that the Brunei government could undertake in encouraging halal logistics (HLog) adoption in the country. Using content and narrative analyses of extant logistics management literature that discussed governmental initiatives revealed six measures in the form of regulation, fiscal support, infrastructure and assets, education and research, liberalisation, and exhortation. These measures could be undertaken by the Brunei government to encourage HLog adoption. This paper is among the first to consolidate the measures that could encourage HLog adoption and the very few that reflect on Brunei context.
    @article{oscm-2021-161,
      title={What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460304}
    }
     (2021). What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460304

  20. Analysis of Risk Factors for Temperature-Controlled Warehouses
    This paper investigates risk factors associated with temperature-controlled warehouses with the aim of improving long-run performance of cold chains. A risk mitigation strategy is derived through Interpretive Structural Modelling (ISM) and a graphical hierarchy is presented to prioritize the impact levels of the risk factors. The paper also critically examines the contextual relationship between individual potential risk factors associated to temperature-controlled warehouses. The findings provide pathways to predict uncertainties that can lead to operational interruptions in temperature-controlled warehouses alongside expert opinions that lead to the development of risk mitigation strategies. Given its integrated approach considering identification, evaluation, analysis, and risk mitigation in temperature-controlled warehouses, we believe this paper helps to enrich both the practice and the literature. With the profound increase of significance in cold chains within the broader domain of supply chain management, this paper provides inspiration to more research in cold chains and temperature-controlled warehouses.
    @article{oscm-2021-162,
      title={Analysis of Risk Factors for Temperature-Controlled Warehouses },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460305}
    }
     (2021). Analysis of Risk Factors for Temperature-Controlled Warehouses . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460305

  21. Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products
    This study examines the impact of organizations’ internal environmental management (IEM), which is one of the important factor of green supply chain management on consumer purchase behavior for sustainable personal care products. This study will provide information useful for managing internal corporate environments as a strategic way to create pro-environmental corporate images. Based on the theory of planned behavior, consumers' green purchasing behavior was measured using attitude, subjective norms, the perceived environmental friendliness of products and their subsequent purchasing behaviors for sustainable personal care products (PCP). The findings suggest that organizational IEM has a positive influence on purchasing behavior for PCP. Thus, corporate disclosure of IEM practices to consumers was found to exert a positive influence on their purchasing behavior. However, there was no significant relationship between the perceived environmental friendliness of products and consumer purchasing behavior. The present study discusses the implications for firms and recommends the integration of IEM and marketing strategy for environmental activities to create an eco-friendly personal care company.
    @article{oscm-2021-163,
      title={Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460306}
    }
     (2021). Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460306

  22. A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network
    One year ago, the coronavirus (COVID-19) virus began spreading around the world. Vaccines have now been developed by a variety companies from different countries. Vaccines must be stored in good condition within cold boxes designed to keep vaccines within acceptable temperature ranges. This paper proposes a hybrid algorithm based on a chemical reaction called Hybrid Artificial Chemical Reaction Optimization Algorithm (HACROA) which has been used to design a vaccine cold chain network in northern Thailand. The scope of this research is to focus on the Office of Disease Prevention and Control Area 1 (Chiang Mai, Thailand). The objective of this research is to rearrange routes to minimize total travel distances. Experiments were conducted to compare the efficiency of the hybrid algorithm with other algorithms in term of the distance. The optimal parameters of the algorithm employed a statistical experiment theory namely full factorial design. Experiment design and analysis were adopted to investigate the factors that affect the performance of this algorithm. HACROA was able to rearrange routes and found a better solution than the other algorithms.
    @article{oscm-2021-164,
      title={A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460307}
    }
     (2021). A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460307

  23. Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn"
    In the operations management literature, organizational learning has recently begun to emerge as an important missing link to successful lean transformations. As such, drawing on insights from two case companies in the engineer to order (ETO) industry, we frame the successful enhancement of supply chain capabilities through a lens we call “Lean and Learn”. Continuous improvement without learning is not lean thinking. Thus, lean thinking and practice is, in essence, a process of learning; where problems are identified and solutions are created, analysed, selected, and implemented; resulting not only in improved performance but also in improved capability. Since the ETO industry exhibits project-based production, there seems to be natural barriers and resistance to continuous improvement and learning. By building on the notion that an organization with an improved capability is an organization that has learned, this study examines the link between supply chain capabilities and organizational learning in an ETO context by combining analytical conceptual reasoning with meta-data collected from action research at two case companies. The study contributes to practice by pointing out how supply chain capabilities can be enhanced in an ETO context, and to academia by identifying and offering new knowledge to start filling the research gap between three specific research areas: ETO supply chains, organizational learning, and lean management.
    @article{oscm-2021-165,
      title={Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn"},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460308}
    }
     (2021). Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn". Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460308

  24. Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study
    Chemical regulations exist to limit and control the amount of hazardous chemical substances being used by industry. Increasing awareness of diminishing natural resources, increasing pollution, and reducing the amounts of harmful waste, has led towards increasing societal and regulatory pressure on industry to change from the traditional closed-loop manufacturing towards the adoption of sustainable materials and open-loop manufacturing systems as part of the Circular Economy. Corporate Social Responsibility (CSR) extends the relationship between industry and society. Product Stewardship (PS) provides a platform for organizations to assess impacts to manufacturing systems ensuring adequate measures are in place to understand, control or limit any impact(s) from manufacturing and using products. The research question answered in this paper relates to understanding the impacts on PS. This paper has been written based on a literature review and Delphi study. The outcomes from this paper will attempt to outline a framework for PS to align with Chemical Regulations, the Circular Economy and CSR.
    @article{oscm-2021-166,
      title={Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460309}
    }
     (2021). Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460309

  25. A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam
    Since the first industrial zones (IZ) was established more than two decades ago, the number of IZs in Viet Nam has mushroomed to meet the demand of national industrial development. However, it is challenging for enterprises, IZs’ infrastructure developers, policy-makers and other users to assess the competence of IZs for their location decisions due to the substantial number of IZs, the insufficiency of information of IZs, the lack of suitable and reliable ranking methods and the absence of a ready-made ranking of all IZs in Viet Nam. Thus, there is an urgent need to identify precisely the ‘attractiveness’ level of the existing IZs based on their own characteristics or in other words, to make a ranking of IZs nationwide. Toward this purpose, this study applied the multi-criteria analysis method to rank the IZs in Viet Nam. This paper is the first ever to successfully conduct a ranking of IZs in Viet Nam with a database constructed at both macro and micro levels, including local economic environment, accessibility, infrastructure, and financial expenses. The ranking is expected to be a useful instrument for enterprises to choose their locations as well as for IZs’ infrastructure developers to measure the attractiveness levels of their IZs to develop better business plans. Moreover, it can be used as a basis for policy makers in IZs planning in a more reasonable and scientific manner.
    @article{oscm-2021-167,
      title={A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0460310}
    }
     (2021). A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0460310

  26. A Hybrid Forecasting Technique to Deal with Heteroskedastic Demand in a Supply Chain
    Under demand uncertain environment, maintaining a proper safety stock is very important to cope with the stock-out situation. Improper estimation of safety stock quantity leads to an improper estimation of the order and further causes bullwhip effect and net-stock amplification. In practice, demand is heteroskedastic in nature i.e. the variance of the demand varies with time. Therefore, it is important to predict the changing demand variance to update safety stock level in each replenishment cycle. The Autoregressive Integrated Moving Average (ARIMA) model applied to predict the mean demand assuming it is homoscedastic in nature. Whereas, the Generalized Autoregressive Conditional Heteroskedasticity (GARCH) model deal with heteroskedastic demand and help in projecting the changing demand variance. Hence, a combined approach of ARIMA and GARCH (ARIMA-GARCH) model has been proposed to evaluate the safety stock level and order quantity. The performance of ARIMA and ARIMA-GARCH has been evaluated considering the demand from a cement manufacturing company. The cement demand is seasonal in pattern and highly fluctuate. Using cement demand data, ARIMA (2, 1, 1) (0, 1, 1)12 and GARCH (2, 1) model is identified to forecast 12-months ahead mean and variance of demand to determine the safety stock and order quantity in each replenishment cycle applying the equations proposed by Zhang (2004) and Luong & Phien (2007). Further, bullwhip effect and net-stock amplification ratio are estimated to evaluate the performance of ARIMA-GARCH model against the ARIMA model. From the study, it has found that ARIMA-GARCH model outperforms the ARIMA as it updates the safety stock to calculate order quantity in each replenishment cycle.
    @article{oscm-2021-168,
      title={A Hybrid Forecasting Technique to Deal with Heteroskedastic Demand in a Supply Chain },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450291}
    }
     (2021). A Hybrid Forecasting Technique to Deal with Heteroskedastic Demand in a Supply Chain . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450291

  27. A Supply Chain Selection Method for Early-Stage Companies Based on an Adapted Quality Function Deployment Optimization Approach
    In this paper, the QFD methodology is adapted to accommodate the assessment and selection of supply chain configurations. This new methodology incorporates a series of factors including supply chain needs, technical specifications, relationships among specifications, and potential synergies. Resultantly, the original contribution of this methodology is the selection of a supply chain scenario that balances the desire to fulfill a series of needs, along with the ability of a supply chain to deliver according to specification. This balance between need fulfilment and availability of supply chain is particularly difficult to strive for early-stage companies. Accordingly, this methodology was applied into the analysis and selection of four different supply chain scenarios considered for the production and final delivery of a large number of customer orders, placed for the Tesla Roadster vehicle, which needed to be fulfilled in record time. In all cases, scenarios were placed in context of the company’s mission so that business goals and operating decisions were aligned. The application was successful, and a specific supply chain design scenario was selected. The proposed methodology could be a roadmap for designing incipient supply chains.
    @article{oscm-2021-169,
      title={A Supply Chain Selection Method for Early-Stage Companies Based on an Adapted Quality Function Deployment Optimization Approach},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450292}
    }
     (2021). A Supply Chain Selection Method for Early-Stage Companies Based on an Adapted Quality Function Deployment Optimization Approach. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450292

  28. IoT in Supply Chain Management: Opportunities and Challenges for Businesses in Early Industry 4.0 Context
    The Internet of Things (IoT) is a global network of smart devices that integrate physical and digital worlds. While the IoT is reported to be a foundation technology for the emerged Industry 4.0 era, empirical evidence related to IoT use in supply chain management is scant. This study, therefore, investigates the opportunities and challenges of IoT use in the supply chains using grounded theory based interviews with managers from the Australian retail industry. The thematic analysis using NVivo reveals that IoT deployment improves visibility of goods movement, data capture, partner communication, and business intelligence. However, retailers face challenges due to the lack of top management initiative, new technology acquisition cost, stakeholders' reluctance to accept change, unwillingness to share data, and inadequate interoperability between partner systems. The study offers a proof-of-concept of IoT benefits that strengthen the IoT-related investment decision, sheds light on adoption challenges and develops propositions for future research.
    @article{oscm-2021-170,
      title={IoT in Supply Chain Management: Opportunities and Challenges for Businesses in Early Industry 4.0 Context},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450293}
    }
     (2021). IoT in Supply Chain Management: Opportunities and Challenges for Businesses in Early Industry 4.0 Context. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450293

  29. Investigation of Factors Impacting Lean Implementation in the Indonesian Fast-Moving Consumer Goods Industry
    The fast-moving consumer goods (FMCG) industry is promising in Indonesia, with recorded sales of more than USD 10 billion, which represents more than 18% of Indonesia’s gross domestic product in 2016. Despite the lucrative market, FMCG companies face challenges due to intense competition and increasing operational costs. Consequently, Indonesian companies have begun to explore lean implementation to decrease their costs and improve efficiency, but with minimal success. This study investigates the critical success factors of lean implementation in the Indonesian FMCG industry, as such implementation cannot optimally occur if the implementing company does not successfully manage the important factors that affect lean implementation. This study tested various factors—namely, organizational culture, personnel capability, communication, and leadership and management involvement—that impact lean implementation and organizational performance in Indonesia’s FMCG industry. It was also found that leadership and management involvement are the most important factors. Based on the obtained results, this research proposes recommendations regarding the best lean implementation practices in Indonesian FMCG companies.
    @article{oscm-2021-171,
      title={Investigation of Factors Impacting Lean Implementation in the Indonesian Fast-Moving Consumer Goods Industry },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450294}
    }
     (2021). Investigation of Factors Impacting Lean Implementation in the Indonesian Fast-Moving Consumer Goods Industry . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450294

  30. A Supply Chain Management Study: A Review of Theoretical Models from 2014 to 2019
    Supply Chain Management (SCM) refers to suppliers, manufacturers, warehouses, distribution centers, and distribu-tors who attempt to minimize the cost of the entire supply chain system while meeting certain customer service levels. This study examines supply chain management by reviewing the development of theoretical models of supply chain man-agement. In regard to the development of these models, this study used “supply chain management” as the key-words/article title and searched for matching articles on the following databases from 2014 to 2019: ScienceDirect, Wiley Online Library, Sage Online Journals, Taylor & Francis Online, Springer Link, Emerald Insight and OSCM FORUM. The various types of independent variables, dependent varia-bles, moderators, mediators, moderated mediation and medi-ated moderation for the research model that were designed and tested in the articles are considered as theoretical models of supply chain management. In addition, this study found supply chain management is a cross-category study issue. Ninety-seven articles are cited from forty-eight journals with twenty-five categories. This research is the first article in terms of investigating supply chain management studies using a theoretical model review based on a qualitative review re-search in supply chain issues. In reviewing these articles, this study categorizes past studies of supply chain management, identifies differences and indicates possible future develop-ments in the study of SCM.
    @article{oscm-2021-172,
      title={A Supply Chain Management Study: A Review of Theoretical Models from 2014 to 2019},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450295}
    }
     (2021). A Supply Chain Management Study: A Review of Theoretical Models from 2014 to 2019. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450295

  31. Investigating the Influence of Organizational Factors on Supply Chain Awareness
    Organizations have improved customer service and witnessed a reduction in their overall costs of operations by implementing supply chain (SC) practices. But many research studies reveal that only the large size companies due to their size and financial ability to invest in innovative practices have been able to visualize these benefits of SCM and many medium size manufacturing companies (MSMCs) have not yet been able to fully reap the positive outcomes of SCM. Organizational factors like size, experience, capital investment and product variety influence this degree of SC awareness and adoption. Studies related to this aspect of SCM are found to be less focused on MSMCs. This paper therefore studies empirically the influence of these organizational factors the degree of SC awareness, identifies the SC practices and analyzes whether degree of SC awareness has any influence on the degree of adoption of SC practices in MSMCs. The results of this study provide value to the SC practitioners and researchers.
    @article{oscm-2021-173,
      title={Investigating the Influence of Organizational Factors on Supply Chain Awareness},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450296}
    }
     (2021). Investigating the Influence of Organizational Factors on Supply Chain Awareness. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450296

  32. Blockchain Technology and Trust in Supply Chain Management: A Literature Review and Research Agenda
    Applying blockchain technology for information sharing in supply chain is driven by many factors, but developing trust is one of the most proposed. However, trust is a multidimensional, intangible concept without an agreed-upon definition. Whereas some argue that trust is the main driver of blockchain technology, others have found a negative relationship. This study focuses on how applying blockchain in supply chain management can influence trust and proposes a corresponding research agenda. Trust and blockchain technology discussions are scattered throughout the literature. Thus, a systematic literature review was performed based on a conceptual trust framework. This study discovered a gap in linking trust theories to blockchain technology applications especially in supply chain management, and provided insights into trust’s reciprocal nature. Current literature strongly expects trust as a consequence for blockchain adoption if considered in the technology. Simultaneously, trust in supply chain partners is strongly expected as an antecedent to blockchain because it requires openness in information sharing. Thus, propositions and agenda for future research are suggested. The research is limited to literature findings due to the immaturity and low scalability of blockchain technology adoption; however, the most reviewed articles in less than two years old, increase the results’ accuracy.
    @article{oscm-2021-174,
      title={Blockchain Technology and Trust in Supply Chain Management: A Literature Review and Research Agenda},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450297}
    }
     (2021). Blockchain Technology and Trust in Supply Chain Management: A Literature Review and Research Agenda. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450297

  33. Investigation and Analysis of Omnichannel Logistics Models: A Study in The Electronic Retail Industry in Indonesia
    The retail industry has undergone several transformations over the years. There are three types of retail channel from a logistical perspective. The first type is single-channel logistics, where retail traders operate one sales channel, and the logistic system is dedicated for one channel. The second type is multi-channel logistics, where retail traders use several channels, such as store and direct sales. The third type is omni-channel logistics, where retail buyers and traders do not differentiate channels. Shared logistics management is usually available through e-commerce and online sales. The objectives of this research are to investigate the retail transformation trend from offline retail traders to multi/omni-channel logistics and identification of suitable business strategy. Empirical quantitative approach is conducted in the form of a survey, which collected 114 data from electronic retailers. The data consists of 70 retail stores with offline and online stores and the other 44 respondents are retail stores with only offline stores. The result of the analysis shows that most retail transactions are offline transactions where buyers have to go to the retail stores to claim their products. However, there is sufficient empirical evidence that, in terms of financial performance, retailers that use multi-channel logistics have the best financial performance, followed by omni-channel and offline stores only. Three critical factors have been identified to contribute to the total retail sales increase. Firstly, price discrimination in product delivery, secondly, the existence of dedicated resources (space and staff) that are optimally used in terms of work time efficiency and buyer service, and thirdly, the ability for consumers to see every goods or stocks in all retail shops/warehouses.
    @article{oscm-2021-175,
      title={Investigation and Analysis of Omnichannel Logistics Models: A Study in The Electronic Retail Industry in Indonesia},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450298}
    }
     (2021). Investigation and Analysis of Omnichannel Logistics Models: A Study in The Electronic Retail Industry in Indonesia. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450298

  34. Social Media in Operations and Supply Chain Management: A Systematic Literature Review to Explore the Future
    Increased use of social media (SM) has led to the generation of a huge quantity of data. Businesses are increasingly using the SM platforms and the data generated on these platforms in area of marketing, co-creation, and customer involvement. However, the contribution of SM in operations and supply chain management (OSCM) context is still not clear. The aim of this study is to perform an extant literature review of SM in the OSCM context and highlight the applications, methods, and future of SM in OSCM. Systematic literature review approach has been adopted in this study to organize, analyze, and synthesize the existing literature. The results highlight that the disruptive potential of SM has not been fully realized by the OSCM practitioners and researchers and hence the area of SM-OSCM integration is in the nascent stage. Further, the study sheds light on the current applications of SM in OSCM, underlines tools and techniques used by the researchers, and propose future research direction. The study outlines SM characteristics and examples of SM applications in OSCM field. Thus, giving insights to the practitioners and emphasizing the need to incorporate SM to improve OSCM performance. To the best of our knowledge, this study is the first attempt to analyze the existing literature in the intersection of SM-OSCM, and highlight the significance of incorporating SM in OSCM to improve OSCM performance.
    @article{oscm-2021-176,
      title={Social Media in Operations and Supply Chain Management: A Systematic Literature  Review to Explore the Future},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450299}
    }
     (2021). Social Media in Operations and Supply Chain Management: A Systematic Literature  Review to Explore the Future. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450299

  35. Critical Manufacturing Prerequisites for Successful Reshoring
    Reshoring is an emergent theme in research and practice. It is important for researchers to understand the motivating force and prerequisites for these reshoring activities, and to develop a method that supports sustainable reshoring decisions. The purpose of this study is to shed light on the prerequisites for successful reshoring. The preparation for this study consists of a systematic literature review. The findings presented here, however, are revelatory and emerged during a workshop. The findings were further researched at a total of four companies, which were part of data collection in a larger project. This research identified three scenarios, in which preceding manufacturing step, creation of parallel steps, or exploration of overcapacity are central. The paper also presents a stage-gate-process for reshoring decisions as well as a typology of reshoring alternatives. This research sheds light on prerequisites and contextual factors that enable companies to reshore. The importance of manufacturing capabilities can be seen in literature, but has not yet, to our knowledge, been given sufficient attention. The main practical implication is related to offshoring. Overly-aggressive offshoring can complicate future reshoring. As such, reshoring needs to be considered during offshoring, specifically what manufacturing capabilities that are kept at the domestic location.
    @article{oscm-2021-177,
      title={Critical Manufacturing Prerequisites for Successful Reshoring},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0450300}
    }
     (2021). Critical Manufacturing Prerequisites for Successful Reshoring. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0450300

  36. Data Analytics in the Supply Chain Management: Review of Machine Learning Applications in Demand Forecasting
    In today’s fast-paced global economy coupled with the availability of mobile internet and social networks, several business models have been disrupted. This disruption brings a whole list of opportunities and challenges for organizations and the domain of supply chain management. Given big data availability, data analytics is needed to convert data into meaningful information, which plays an important role in supply chain management. One of the disruptive data analytics techniques that are predicted to impact growth, employment, and inequality in the market is automation of knowledge work, better known as machine learning. In this paper, we focused on comprehensively overviewing machine learning applications in demand forecasting and underlying its potential role in improving the supply chain efficiency. A total of 1870 papers were retrieved from Scopus and Web of Science databases based on our string query related to machine learning. A reduced total of 79 papers focusing on demand forecasting were comprehensively reviewed and used for the analysis in this study. The result showed that neural networks, artificial neural networks, support vector regression, and support vector machine were among the most widely used algorithms in demand forecasting with 27%, 22%, 18%, and 10%, respectively. This accounted for 77% of the total reviewed articles. Most of the machine learning application (65%) was applied in the industry sector, and a limited number of articles (5%) discussed the agriculture sector. This paper's practical implication is in exposing the current machine learning issues in the industry to help stakeholders and decision-makers better plan transformation actions.
    @article{oscm-2021-178,
      title={Data Analytics in the Supply Chain Management: Review of Machine Learning Applications in Demand Forecasting},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440281}
    }
     (2021). Data Analytics in the Supply Chain Management: Review of Machine Learning Applications in Demand Forecasting. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440281

  37. Understanding the Interrelationship Between Culture of Quality, Employee, and Organizational Performance
    Culture of Quality (COQ) is regarded as an important component of total quality management (TQM) however this is a relatively new emerging theme, compared to other concepts in the quality management domain. As a result, literature resources on this topic are relatively scarce and there is a lack of empirical validation of the COQ framework. This study therefore attempts to fill this research gap and aims to empirically investigate the dimensions of the COQ and their impact on organisational and employee performance. The study also explores the interrelationship between each dimension of COQ. A set of hypotheses are proposed and empirically tested based on the 120 survey responses mostly from the Asian region. The survey data was analysed using SPSS through descriptive analysis, reliability analysis, correlation analysis and regression analysis. Findings show that COQ dimensions; leadership emphasis, message credibility, peer involvement and employee ownership encourage better employee performance. The study further suggests that organisations should work on ensuring supervision from top to bottom, accelerating information flow, creating autonomous working environment and getting staff involved in strategic management. In addition, findings show that COQ factors also interact with each other in varying degrees. The study therefore addresses an important research gap by empirically investigating the COQ dimensions and suggesting that from an employee perspective, organizational performance can be accelerated through quality culture management.
    @article{oscm-2021-179,
      title={Understanding the Interrelationship Between Culture of Quality, Employee, and Organizational Performance},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440282}
    }
     (2021). Understanding the Interrelationship Between Culture of Quality, Employee, and Organizational Performance. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440282

  38. Three-Echelon Green Supply Chain Inventory Decision for Imperfect Quality Deteriorating Items
    This paper presents an integrated supply chain inventory model for deteriorating items with an imperfect quality considering its environmental impact, particularly the supply chain carbon footprint. An imperfect production system produces a certain number of defective items. Therefore, in our model, the manufacturer conducts a 100% quality check to prevent the delivery of defective items. A third-party logistics (3PL) company supports the logistics between the manufacturer and the buyer, by transporting the products from the manufacturer to a warehouse and then delivering the products in a smaller quantity to the buyer. The proposed solution procedure determines the number of deliveries per cycle, delivery interval, and delivery quantity between the 3PL and the buyer simultaneously. It also determines the production quantity of the manufacturer and the delivery quantity from the manufacturer to the 3PL. The objective is to minimize the expected total cost and to reduce total carbon emissions.
    @article{oscm-2021-180,
      title={Three-Echelon Green Supply Chain Inventory Decision for Imperfect Quality Deteriorating Items},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440283}
    }
     (2021). Three-Echelon Green Supply Chain Inventory Decision for Imperfect Quality Deteriorating Items. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440283

  39. Requirements for Blockchain Technology in Supply Chain Management: An Exploratory Case Study
    The aim of this research study is to look for possible re-search opportunities to applying blockchain technology in supply chain management and logistics. In addition, accom-panying challenges to utilizing blockchain in supply chain management along with possible solutions are also provided. To fulfil the study objective, both theoretical and empirical approaches are adopted for this study. With respect to theo-retical approach, relevant literature on blockchain was re-viewed considering both technical and economic aspects, its architecture and implementation challenges. The empirical part of the research was conducted by studying three case companies operating in the domains of wood construction, consulting and regional development, and technology. Three case companies were analysed with respect to the application of blockchain in their supply chain operations. From the study outcomes, it was noticed that blockchain technology can be utilized successfully in supply chain management in vari-ous business domains in order to provide, for instance, better services and transparency.
    @article{oscm-2021-181,
      title={Requirements for Blockchain Technology in Supply Chain Management: An Exploratory Case Study},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440284}
    }
     (2021). Requirements for Blockchain Technology in Supply Chain Management: An Exploratory Case Study. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440284

  40. A Humanitarian Logistics-Based Planning for Rescue and Relief Operation After a Devastating Fire Accident
    The frequency of fire disasters is fortunately low, but planning the logistics and related routings for rescue, relief, and rehabilitations operations are major issues in launching any humanitarian assistance. In addition to the logistics planning issues, the reasons for the occurrence of the fire disasters should also be determined so that measures may be put in place to prevent future disasters as well as any potential consequences that may occur after the fire is extinguished. Most cities have efficient fire departments quipped with resources and fire brigades to initiate immediate measures to control the fire and to start the rescue operation. Moreover, most governments take steps to provide relief and rehabilitation assistance to the affected population. Rescue, relief, and rehabilitation steps in traffic-congested cities, especially in heavily populated areas with many businesses and markets, are highly challenging. This research proposes a mathematical modeling-based approach for planning the transportation of relief and rescue resources; conducting relief and rescue operations; and outlining measures to prevent future recurrences. The model will be illustrated using the chemical explosion-fed fire which occurred on February 20, 2019 in the old part of Dhaka in Bangladesh.
    @article{oscm-2021-182,
      title={A Humanitarian Logistics-Based Planning for Rescue and Relief Operation After a Devastating Fire Accident},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440285}
    }
     (2021). A Humanitarian Logistics-Based Planning for Rescue and Relief Operation After a Devastating Fire Accident. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440285

  41. Incorporating Transportation Mode Decisions into Production-Shipping Planning: Considering Shipping Consolidation
    This study develops a global production–shipping planning model that incorporates a decision on transportation mode after considering the cost function of different transportation modes from the shipper’s point of view. We propose tramp shipping, liner shipping, and a mixed mode to select the optimal shipping mode, considering transshipment and consolidation to exploit economies of scale under a given network. We present mathematical formulations of tramp, liner and mixed modes and apply a piecewise approximation technique with mixed-linear integer programming to linearly approximate the concave minimization problem and efficiently solve it using an off-the-shelf solver. In order to verify the effectiveness of the proposed modes, the three modes are compared and discussed in numerical examples. The advantages and disadvantage of the three modes are discussed under different situations. The result is a decision aided system to support production–shipping planning in selecting the optimal transportation mode.
    @article{oscm-2021-183,
      title={Incorporating Transportation Mode Decisions into Production-Shipping Planning: Considering Shipping Consolidation},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440286}
    }
     (2021). Incorporating Transportation Mode Decisions into Production-Shipping Planning: Considering Shipping Consolidation. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440286

  42. Green Supply Chain Management Evaluation for Organic Products: Theoretical and Empirical Point of View
    This study deals with the green supply chain evaluation for organic products. The authors present the development of the market for such products and the latest trends in world markets in connection with the creation and implementation of a new business strategy relating to the implementation of environmental aspects. The aim of the discussion is to indicate the theoretical basis for the construction of the green supply chain, with particular emphasis on the specificity of organic products. Theoretical considerations are accompanied by the results of empirical research, which indicate in which areas and in the scope of implementation of which management tools there are significant differences between enterprises and what may be the reasons for this. The novelty and value of this study lie in the reference to the principles and elements of the green chain to ecological products and the indication why a holistic approach to environmental protection should be promoted (i.e., production and the whole supply chain promoting the principles of sustainable development). The analysis of literature, methods of descriptive and mathematical statistics and ANOVA (analysis of variance) have been used in this study.
    @article{oscm-2021-184,
      title={Green Supply Chain Management Evaluation for Organic Products: Theoretical and Empirical Point of View },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440287}
    }
     (2021). Green Supply Chain Management Evaluation for Organic Products: Theoretical and Empirical Point of View . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440287

  43. A Multi-Objective Modeling Approach for Integrated Manufacturing and Preventive Maintenance Planning
    This research studies the effects of preventive maintenance and replacement activities on operational costs, overall reliability, and availability of a multi-tasking manufacturing machine. A multi-objective optimization model to find Pareto-optimal preventive maintenance and replacement schedules for a repairable multi-component machine with increasing failure rate is developed. The planning horizon is divided into equally-sized periods in which minimal repairs, full replacement, or do-nothing actions can be performed on each machine’s component. The machine reliability for preventive maintenance aspects, its availability for production purposes, and total operational costs for both preventive maintenance and manufacturing planning are formulated as the objective functions and the multi-objective model is solved using a simulation-based optimization algorithm in real case study. It is shown that the developed mathematical models and the solution method can effectively generate Pareto-optimal preventive maintenance schedules that can be integrated into aggregate production plans.
    @article{oscm-2021-185,
      title={A Multi-Objective Modeling Approach for Integrated Manufacturing and Preventive Maintenance Planning },
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440288}
    }
     (2021). A Multi-Objective Modeling Approach for Integrated Manufacturing and Preventive Maintenance Planning . Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440288

  44. An Empirical Investigation of the Relationship between Store Attributes and Customer Satisfaction: A Retail Operations Perspective
    The purpose of this study is to identify key retail store attributes that impact customer satisfaction. The conceptual model is developed with the help of extant literature and expert opinion. The study analyzes the relationship among the store attributes, customer satisfaction, advocacy, and repurchase intention to provide operational insights to retail store managers concerning key store attributes. In particular, jewellery stores in India are selected for this research investigation. The data from jewellery stores and customers located in the Gwalior district is collected using the convenience sampling. The partial least squares-structural equation modeling (PLS-SEM) method is used for model validation and data analysis. The results reveal that the store-related attributes, product-related attributes, and service quality-related attributes have a positive influence over customer satisfaction. In these three attribute categories, the most sought factors by consumers were store layout & ambience, product durability, and overall assistance, respectively. Further, the customer satisfaction is found to affect advocacy and repurchase intention. The study suggests that jewellery store managers should focus on managing the select store attributes identified in this study to improve customer satisfaction, advocacy, and repurchase intentions. Though the study is conducted in the context of Indian jewellery stores, the insights are equally useful and explorable in other retail stores situated at diverse locations.
    @article{oscm-2021-186,
      title={An Empirical Investigation of the Relationship between Store Attributes and Customer Satisfaction: A Retail Operations Perspective},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440289}
    }
     (2021). An Empirical Investigation of the Relationship between Store Attributes and Customer Satisfaction: A Retail Operations Perspective. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440289

  45. Blockchain and Supply Chain Management: A New Paradigm for Supply Chain Integration and Collaboration
    Despite there are some arguments about blockchain, it has been highlighted as an important distributed secure technology in the 21st century. It is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value. Dobrovnik et al. (2018) suggest that blockchain is a revolutionising technology that would change industries at an international level, add values to firms and supply chain networks, improve commerce, and drive economy. Although blockchain has attracted attentions, very few blockchain studies have been focussed on supply chain integration and collaboration areas. This study illustrates the possibilities of applying blockchain technology in the coordination of activities for effective and efficient supply chain management. The study takes a closer look at the use of blockchain in supply chains beyond cryptocurrency, payment, and finance via the use of smart contract and consensus algorithm (i.e. imposing constraints). The key attributes of blockchain are discussed and potential questions were identified in New Zealand. The expected outcome of this study will advance the understanding of the blockchain and supply chain literature, besides inspire both researchers and practitioners to consider the use of blockchain in different context-aware future studies.
    @article{oscm-2021-187,
      title={Blockchain and Supply Chain Management: A New Paradigm for Supply Chain Integration and Collaboration},
      author={},
      journal={Operations and Supply Chain Management: An International Journal},
      year={2021},
      volume={14},
      number={1},
      pages={0--0},
      doi={http://doi.org/10.31387/oscm0440290}
    }
     (2021). Blockchain and Supply Chain Management: A New Paradigm for Supply Chain Integration and Collaboration. Operations and Supply Chain Management: An International Journal, 14(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0440290