1. OSCM Publications
  2. Volume 7, Issue 1, 2014

Volume 7, Issue 1, 2014

  1. Cover
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180112
    No abstract available
    @article{oscm-2014-325,
  title={Cover},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180112}
}
     (2014). Cover. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180112
  2. Table of Contents Vol 7 No 3, 2014
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180113
    No abstract available
    @article{oscm-2014-326,
  title={Table of Contents Vol 7 No 3, 2014},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180113}
}
     (2014). Table of Contents Vol 7 No 3, 2014. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180113
  3. The Measurement Model of Supply Chain Uncertainty and Risk in the Australian Courier Industry
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180114
    Courier is a booming industry in today’s world. Courier company is one of the most significant 3PLs modules. With the development of globalisation, e-business, shorter product and technology life cycles and higher customer expectations, courier service providers face more supply chain uncertainty and risk than ever before. The supply chain uncertainty and risk has significant impacts on logistics performance in the courier service providers. Uncertainties and risks are interchangeable and inseparable. Moreover, in a real world environment, managers have to face and manage both supply chain uncertainty and risk simultaneously. The purpose of this paper is to present the results for development of an empirically validated measurement of supply chain uncertainty and risk in the Australian courier industry. The empirical data was collected in the Australian courier industry. A measurement model of structural equation modelling is used to identify the underlying factors of supply chain uncertainty and risk in the Australian courier industry. They are (1) company-side uncertainty and risk, (2) customer-side uncertainty and risk, and (3) environment uncertainty and risk. The results indicate high levels of reliability and validity of the measurement. This measurement model contributes to the supply chain uncertainty and risk literature. In addition, it provides an insight into assess supply chain uncertainty and risk in an industry.
    @article{oscm-2014-327,
  title={The Measurement Model of Supply Chain Uncertainty and Risk in the Australian Courier Industry},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180114}
}
     (2014). The Measurement Model of Supply Chain Uncertainty and Risk in the Australian Courier Industry. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180114
  4. Analysis of Product Recalls: Identification of Recall Initiators and Causes of Recall
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180115
    Nowadays, product recalls have become an inevitable problem striking companies and manufacturers. If no sufficient preparation is made, product recalls can easily affect the bottom line. The objective of this paper is to analyse product recall notices and identify major issues of recall such as types of recalled products, causes of recall, recall initiators, and the relationship between products, recall initiators and causes of recall. This research provides an in depth analysis of recalls patterns through content analysis of historical recall notices. Analysis shows most food items are recalled due to manufacturing fault, for electrical appliances major causes of recall are design fault, and kids’ products are recalled due to design and manufacturing faults, and for all types of products most recalls are initiated by the manufacturer. The result of this research will help manufacturers look at the root causes of recall and find solution to the quality issues of product design and manufacturing. This research can be further extended to incorporate data from various countries.
    @article{oscm-2014-328,
  title={Analysis of Product Recalls: Identification of Recall Initiators and Causes of Recall},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180115}
}
     (2014). Analysis of Product Recalls: Identification of Recall Initiators and Causes of Recall. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180115
  5. Buyer-Supplier Collaboration in New Product Development Between Two Equally Powerful Firms: A Case Study of ABB and SKF
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180116
    Collaboration in new product development (NPD) is becoming ever more important as firms specialize and rely on suppliers to provide the latest technology. Most studies on supplier involvement are of collaborations between a powerful buyer and a less powerful supplier, and taking the buying firm’s perspective. In contrast, this study focuses on a collaborative NPD project between two equally powerful firms, including both firms’ perspectives. A case study of a project between ABB and SKF was conducted. It is shown that not only is the supplier selection important, but it is also important for the buying firm to have an attractive project to motivate the supplier to join the project. Such attractions include business opportunities and learning possibilities. However, these learning possibilities could be viewed as harmful by the buying firm. Particularly when considering that the supplier was equally powerful. Fear of knowledge spillover that could make it possible for the supplier to become a future competitor could hinder the collaboration. These fears were avoided mainly through trust built during prior history with the supplier project.
    @article{oscm-2014-329,
  title={Buyer-Supplier Collaboration in New Product Development Between Two Equally Powerful Firms: A Case Study of ABB and SKF},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180116}
}
     (2014). Buyer-Supplier Collaboration in New Product Development Between Two Equally Powerful Firms: A Case Study of ABB and SKF. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180116
  6. Service Supply Chain Risk Management
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180117
    Services are increasing in importance in international business and understanding the characteristics of services in the supply chain context can provide crucial information for enabling efficient and effective implementation of risk management. Service literature has in general suggested that the distinctive nature of services—in contrast to products—can be connected to the so-called IHIP attributes (intangibility, heterogeneity, inseparability of production and consumption, and perishability). In this study, we utilize these attributes in the task of identifying the distinctive features and dynamics of service supply chains in a risk management context. The study provides an important, yet sparsely addressed, viewpoint of the supply chain risk management literature by illustrating the special characteristics of services in this context. We develop a conceptual framework and a set of propositions to highlight our arguments. The findings of the study suggest that service supply chain risk management requires special attention in terms of the IHIP attributes, which include issues the traditional supply chain risk management tools can easily miss. The presented viewpoint is a novel one and provides a new perspective to supply chain risk management theory by linking the service theories to supply chain risk management.
    @article{oscm-2014-330,
  title={Service Supply Chain Risk Management},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180117}
}
     (2014). Service Supply Chain Risk Management. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180117
  7. Managing Spares Inventory Through Life Time Value Assessment
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180118
    Spare Parts Management in capital equipment intensive industries is a critical differentiating factor. As we work in a resource crunch environment, we have changed the vantage point for spares management system in this study. Determining the value and usefulness of the spare parts and understanding which spare part is more valuable should guide us in committing resource. Instead of looking from the vantage point of the equipment where the spare is used this spare considers spare part as an investment based on its value. Real Option Analysis has been identified in the literature as a quantitative means to evaluate the flexibility inherent in the decision making process. By adopting a real options framework we develop a model that incorporates the demand uncertainty and the financial implications involved. The value derived in terms of asset utilization determines the viability of this investment. Thus, the concept of ‘Spares Life Time Value’ has been proposed based on an analogy from ‘Customer life time value’. In this model the contribution of spare part reduces to an argument which can be used for strategic insights and decision making. The concept has been illustrated through a case study on the issue of spare resource allocation.
    @article{oscm-2014-331,
  title={Managing Spares Inventory Through Life Time Value Assessment},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180118}
}
     (2014). Managing Spares Inventory Through Life Time Value Assessment. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180118
  8. Global Supply Chain Practices and Problems Facing Developing Countries: A Study in Tanzania
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0180119
    Although global supply chain is widely discussed by practitioners and academics, and the widespread international recognition of global supply chain practices and problems, little is known in the literature concerning the global supply chain problems facing developing countries. This study aims to identify key problems affecting global sourcing processes in the global supply chain, with reference to the transport sector in Tanzania. We used a case-based research approach by conducting in-depth interviews with senior procurement and supplies managers. Secondary data were collected from the companies’ websites and annual reports. Also, direct observation on the companies’ operations helped to make the study empirically grounded. We used cross-case analysis to analyse the data. The findings reveal that the local end component of the global supply chain in Tanzania faces many problems compared to that of developed countries; for example, key problems facing Tanzania are: the use of out-dated technology in the domestic market, lack of trust, documentation problems, procurement of counterfeit products (e.g., spare parts), and lack of integrated computerised systems to link with the overseas suppliers in the global supply chain, and so on. The insights on problems and practices provide valuable information to researchers and practitioners on the challenges and opportunities in the global supply chain sourcing processes in developing countries. We provide recommendations to solve some of the global supply chain problems.
    @article{oscm-2014-332,
  title={Global Supply Chain Practices and Problems Facing Developing Countries: A Study in Tanzania},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0180119}
}
     (2014). Global Supply Chain Practices and Problems Facing Developing Countries: A Study in Tanzania. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0180119
  9. Cover
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170103
    No abstract available
    @article{oscm-2014-333,
  title={Cover},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170103}
}
     (2014). Cover. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170103
  10. Table of Contents Vol 7 No 2, 2014
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170104
    No abstract available
    @article{oscm-2014-334,
  title={Table of Contents Vol 7 No 2, 2014},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170104}
}
     (2014). Table of Contents Vol 7 No 2, 2014. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170104
  11. Indian Perspectives on Supply Chain Management: A Special Issue
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170105
    No abstract available
    @article{oscm-2014-335,
  title={Indian Perspectives on Supply Chain Management: A Special Issue},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170105}
}
     (2014). Indian Perspectives on Supply Chain Management: A Special Issue. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170105
  12. Supply Chain Management Practices in Printing Industry
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170106
    The Indian Printing Industry is well established and presently growing at 12% per annum. According to NPES/PRIMIR (2006) report, there are more than 8000 daily newspapers published in India, besides a large number of weekly and fortnightly periodicals published in all Indian languages. The Indian Printing Industry today comprises more than 250,000 big, small and medium printers. Business models and technology strategies of SCM need to be monitored very closely to adopt changes in the print supply chain environment. This paper is to examine supply chain management practices, issues, role of information technology in printing industry. A convenient sample of 70 companies/individuals from operations department was selected with a questionnaire for conducting survey. This sample ranges across printing companies, publishers, material suppliers like paper, ink, etc., from the population of around 2500 companies in around Hyderabad. In addition to data collection through a questionnaire, inter-actions carried out with material suppliers and the customers or the print-buyers to find out how they operate, and seek their opinion on the practices being followed and to know their expectations in efficiently managing the operations of print supply chain. The paper is to make a small attempt to understand the advantage of adopting information technology solutions in printing industry for a seamless information flow across entire value chain, so as to operate efficiently by reducing cost.
    @article{oscm-2014-336,
  title={Supply Chain Management Practices in Printing Industry},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170106}
}
     (2014). Supply Chain Management Practices in Printing Industry. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170106
  13. A Fuzzy AHP Approach for Supplier Selection
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170107
    Supplier selection is an integral part of supply chain management in any organization which is directly responsible for its success in market and if we see today’s highly competitive environment then it is pretty much difficult to find an effective and efficient supplier which can fulfill all organization’s need as required. Though there has been extensive research in supplier selection and quality management, but there has been less research in supplier selection/ evaluation under various conflicting/dependent criteria and sub criteria. To overcome this issue, Fuzzy-AHP a multi criteria decision making approach is proposed. This allows the decision making in fuzzy environment to rule out the error caused due to vagueness in human thoughts.
    @article{oscm-2014-337,
  title={A Fuzzy AHP Approach for Supplier Selection},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170107}
}
     (2014). A Fuzzy AHP Approach for Supplier Selection. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170107
  14. Development of HospitalQual: A Service Quality Scale for Measuring In-patient Services in Hospital
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170108
    Service quality has become a major concern for both the hospitals and the patients. The increase in competition coupled with the increased patients’ perception of service quality makes it difficult for hospitals to provide services that meet patient satisfaction. Recognition of the importance of service quality is the need of the hour in order to provide better services to the patients. The objectives of the present study are to identify the critical factors of inpatient service quality in a hospital and to develop the HospitalQual theoretical model to measure inpatient service quality. The present study was explorative and descriptive in its nature. An empirical study was conducted in a public hospital located in Hyderabad, India. The data was collected through a self administered questionnaire from 246 in-patients with a purposive sampling technique. The statistical techniques such as factor analysis and the multiple regression were used in the data analysis. The study has identified the factors to measure the inpatient service quality and developed a comprehensive instrument i.e. “HospitalQual” with seven dimensions, namely; medical, nursing, support, administrative services, patient safety, communication and hospital infrastructure. In addition, the supportive services are found to be the most important factor to predict the overall inpatient service quality, followed by nursing services, administrative services, medical services, patient communication patient safety and hospital infrastructure. The application of HospitalQual would help to identify the gaps in each of the dimensions over a period of time and enable hospital administrators to monitor, control and improve the inpatient service quality in a hospital.
    @article{oscm-2014-338,
  title={Development of HospitalQual: A Service Quality Scale for Measuring In-patient Services in Hospital},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170108}
}
     (2014). Development of HospitalQual: A Service Quality Scale for Measuring In-patient Services in Hospital. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170108
  15. An AHP Model Approach to Supply Chain Flexibility: A Case Study of Indian FMCG Firm
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170109
    The current business environment is becoming increasingly uncertain, unpredictable and turbulent. Organizations always keep themselves ready to face any eventuality. Flexibility is one of the ways to cope up with uncertainty. Supply chain flexibility refers to the ability to change the supply chain system as per the current business need. The purpose of this paper is to identify the stage of supply chain which can help enhance its overall flexibility. Dimensions of supply chain flexibility are extracted from extant literature and their importance in the three stages of supply chain has been analysed based on the responses received during a survey carried out in an FMCG firm. An analytic hierarchy process (AHP) model has been developed. In this study 14 dimensions of supply chain flexibility are considered and these are grouped under the inbound, in-house and outbound stages of supply chain.
    @article{oscm-2014-339,
  title={An AHP Model Approach to Supply Chain Flexibility: A Case Study of Indian FMCG Firm},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170109}
}
     (2014). An AHP Model Approach to Supply Chain Flexibility: A Case Study of Indian FMCG Firm. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170109
  16. Examining the Structural Relationships of Service Recovery, Customer Satisfaction and Image in Online Retailing
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170110
    This study proposes and tests a structural model to examine the interrelationships among service recovery, customer satisfaction and image in the context of online retailing in India. The study adopts and validates E-RecS-QUAL scale to measure online service recovery. Factor analysis and structural equation modelling (using SPSS and Amos) are applied to test application of the proposed model. Analysis of an online survey data from 140 online retail customers reveals that the service recovery has a significant direct and indirect effect on both customer satisfaction and image. The study highlights mediating role of customer satisfaction in the relationship between online service recovery and image. The study helps e-retailers/e-commerce industry to understand customer perception of e-service recovery in India.
    @article{oscm-2014-340,
  title={Examining the Structural Relationships of Service Recovery, Customer Satisfaction and Image in Online Retailing},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170110}
}
     (2014). Examining the Structural Relationships of Service Recovery, Customer Satisfaction and Image in Online Retailing. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170110
  17. Knowledge Management and Supply Chain – A study in Indian Perspective
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0170111
    SC management has assumed a leading operations strategy position in both manufacturing and service industries, and over the years enterprises have sincerely implemented SC management strategies in their enterprises. Knowledge Management (KM) is a major source of empowerment of SC management, and is a vital element in information intensive and multi-cultured enterprise environments. Realizing the importance of KM in Supply Chain (SC), an effort has been made in this paper to suggest a theoretical framework for KM in SC and to authenticate the frame with the help of an experiential study conducted with Indian enterprises. The majority of participants solicited for this study work in the private sector (medium and large enterprises in the Delhi/NCR region of India). The respondents in this survey are: logistics managers, SC managers and engineers. There is a need to clearly integrate SC network parameters and variables into any final KM model or framework. The results then would supply a more suitable KM framework for improving SC competitiveness.
    @article{oscm-2014-341,
  title={Knowledge Management and Supply Chain – A study in Indian Perspective},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0170111}
}
     (2014). Knowledge Management and Supply Chain – A study in Indian Perspective. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0170111
  18. Cover
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0160097
    No abstract available
    @article{oscm-2014-342,
  title={Cover},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0160097}
}
     (2014). Cover. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0160097
  19. Table of Contents Vol 7 No 1, 2014
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0160098
    No abstract available
    @article{oscm-2014-343,
  title={Table of Contents Vol 7 No 1, 2014},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0160098}
}
     (2014). Table of Contents Vol 7 No 1, 2014. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0160098
  20. Supply Chain Collaboration and Trust in the Philippines
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0160099
    This paper presents the relationship between supply chain collaboration and trust, two important concepts in supply chain management. The transaction costs and stakeholder theories were used as frameworks in analyzing supply chain collaboration and trust. These constructs were developed through literature review and in consultation with industry experts. Factor analysis was conducted to identify the underlying dimensions of these constructs while correlation analysis was done to determine their association. A total of 57 companies from Philippine manufacturing and service sectors participated in the study. From the factor analyses, two important dimensions of supply chain collaboration emerged: (1) joint planning and decision making and (2) information sharing. The trust construct, on the other hand, revealed two important perspectives: (1) relational perspective (the long-term relationship of the supply chain partners and their familiarity with their respective organizations) and (2) risk perspective (the propensity and willingness to take risk under conditions of uncertainty). Correlation analyses reveal that information sharing, a measure of supply chain collaboration, is significantly correlated with the relational perspective of trust. The study contributes to the supply chain management (SCM) literature by providing comprehensive and pragmatic definitions of supply chain collaboration and trust. It also provides practitioners with a listing of SCM strategies that they can employ to achieve better collaboration.
    @article{oscm-2014-344,
  title={Supply Chain Collaboration and Trust in the Philippines},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0160099}
}
     (2014). Supply Chain Collaboration and Trust in the Philippines. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0160099
  21. Remanufacturing of Short Life-cycle Products
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0160100
    Rapid development and innovation in science and technology have resulted in shorter product life-cycle, especially in technology-based commodities like mobile phones and computers. Mounting wastes from such products have received increasing attentions from government, society, as well as industries for sustainability concerns. Numerous studies on remanufacturing have been found on durable goods, but only a few focusing on short life-cycle products. Even though several studies implied that successful remanufacturing requires products to have long useful life and stable technology, there are other findings that support remanufacturing of short life-cycle products. It is our intention to investigate remanufacturing of short life-cycle product. A literature review is conducted to study the pros and cons, life-cycle implication, and remanufacturing aspects of short life-cycle products. Then we propose a framework that can be used to decide and plan the remanufacturing system. Furthermore, we conduct a survey to obtain descriptive analysis about the market potential for remanufactured short life-cycle products. The factors investigated are existence of demand, customer’s willingness to pay (WTP), and existence of green segment. The survey results show that low-end customers are the potential market segment for short life-cycle remanufactured product, because they have the highest preference toward remanufacturing and 95% of them chose remanufactured product when the price is less than 40% of new product. It is also shown that green segment exists since 42%, 65%, and 47% of customers from high-end, low-end, and student sub-group respectively consider buying remanufactured products over new ones driven by their concern for the environment.
    @article{oscm-2014-345,
  title={Remanufacturing of Short Life-cycle Products},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0160100}
}
     (2014). Remanufacturing of Short Life-cycle Products. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0160100
  22. Supply Chain Management Integration: Critical Problems and Solutions
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0160101
    Over the last decade, supply chain management (SCM) has been studied extensively, and its importance to practitioners and academics has received a high level of recognition. However, despite major investments in SCM and supply chain integration (SCI), recent surveys indicate that businesses are struggling to achieve competitive advantage due to SCI silos. This urges us to investigate the emerging concept of SCM integration (SCMI) that is aimed to integrate various traditional supply chains (SC) across intra and inter-organisational processes in practice. While there is enormous information on SCM, little is known about the supply chain management integration (SCMI) problems and possible solutions that could be identified through open discussions and brainstorming among management executives of various organisations. This paper presents the results of an exploratory study of SCMI practices via an on-line forum conducted with supply chain personnel in New Zealand. This study identified the organisations’ SCM integration problems and possible solutions. The analysis reveals the major problems that are critical to be addressed and the recommended solutions, including: SCMI requires a holistic approach; two-way communication; written service level agreements; relationship management; use of new technologies and integrated software systems; strategic alliances and trust; integrated processes; effective partnership; and predictive cost/benefit analysis of SCM. The insights on the critical problems and solutions provide valuable information on business risks and uncertainty as well as recommendations to effectively employ SCM analytics for sustainability in the global market environment. We developed a SCM analytics framework for SCM integration.
    @article{oscm-2014-346,
  title={Supply Chain Management Integration: Critical Problems and Solutions},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0160101}
}
     (2014). Supply Chain Management Integration: Critical Problems and Solutions. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0160101
  23. Optimization of Inventory for Two Level Multiple Retailers-Single Manufacturer Reverse Supply Chain
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0160102
    This paper deals with modelling of deteriorating used products inventory in a two level reverse supply chain. A time dependent optimisation model is developed for multi-retailer single manufacturer reverse supply chain involving collection and disposal of used products from customers. Collection rate or supply is assumed to exponential with time and time dependent deterioration of items is considered. Two cases are presented with one on decentralised policy optimizing retailers and manufacturer’s cost separately and another on centralised policy optimizing system wide cost. The optimal collection and disposal cycle times are derived and discussed with numerical example. The model has potential to be used in industries where existing distribution system is used for end-of life products collection and disposal.
    @article{oscm-2014-347,
  title={Optimization of Inventory for Two Level Multiple Retailers-Single Manufacturer Reverse Supply Chain},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2014},
  volume={7},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0160102}
}
     (2014). Optimization of Inventory for Two Level Multiple Retailers-Single Manufacturer Reverse Supply Chain. Operations and Supply Chain Management: An International Journal, 7(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0160102
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