In the era of digital transformation, blockchain-based collaborative logistics platforms initially emerged as promising solutions to streamline inter-organizational exchanges. However, several major initiatives have recently faced critical crises, exposing the vulnerabilities of their business models. Addressing this issue, this study explores the factors that led to the collapse of TradeLens, a flagship platform developed by Maersk and IBM. Using stakeholder theory as an analytical framework, the study adopts a qualitative single-case study approach, combining ten semi-structured interviews with industry experts and an in-depth analysis of secondary sources. Thematic analysis reveals five critical dynamics: initial governance imbalances, asymmetric value capture, heightened coopetitive tensions, institutional rigidity, and a cumulative dynamic leading to crisis. The findings enhance the understanding of failures in collaborative blockchain ecosystems, highlighting the need for inclusive governance, equitable value creation, and strong institutional adaptability. From a managerial perspective, the research offers concrete recommendations for the sustainable design of blockchain logistics platforms. It also opens avenues for future research on adaptive governance and stakeholder salience dynamics in distributed digital environments.

@article{issamnajati-2026-1728,
  title={Collaborative Logistics Platforms in the Age of Blockchain: A Business Model in Crisis},
  author={Issam  Najati},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2026},
  volume={19},
  number={2},
  pages={268--281},
  doi={10.31387/oscm0650519}
}

Issam  Najati (2026). Collaborative Logistics Platforms in the Age of Blockchain: A Business Model in Crisis. Operations and Supply Chain Management: An International Journal, 19(2), 268-281. https://doi.org/10.31387/oscm0650519