1. OSCM Publications
  2. Volume 14, Issue 3, 2021

Volume 14, Issue 3, 2021

  1. The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis
    • Gaurav Nagpal
    • Udayan Chanda
    • Himanshu Seth
    Abstract Full PDF Cite DOI: 10.31387/oscm0460301
    Due to the resource constraints of the factors of production (land, capital, capacity, etc.), the firms have to rationalize the assortment of products that they deal in. In such a situation, a consumer whose requirement for a preferred product may not get served from the existing inventories with the seller, may go for some other alternative product. A lot of research work in the past has been done on this demand substitution and its implications upon the assortment optimization, inventory optimization and price optimization. The first work on modelling for substitutable demand is attributed to 1970. Considering the same, the authors decided to do a review of the half-century of work on the modelling for substitutable products. The paper gives a detailed analysis of the published research articles around demand substitution and also discusses the achievements of the existing research. The article also gives a few possibilities of the future extensions to this body of knowledge on the management of substitutable products.
    @article{gauravnagpal-2021-1513,
  title={The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis},
  author={Gaurav  Nagpal and Udayan  Chanda and Himanshu  Seth},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={261--276},
  doi={10.31387/oscm0460301}
}
    Gaurav  Nagpal, Udayan  Chanda, Himanshu  Seth (2021). The First Half-Century of Decision Modelling for Substitutable Products: A Literature Review and Bibliographic Analysis. Operations and Supply Chain Management: An International Journal, 14(3), 261-276. https://doi.org/10.31387/oscm0460301
  2. Demystifying the Dabbawallahs: India’s Lean Food Delivery Operations Explained with Operations Management Practices
    • Kumaraguru Mahadevan
    Abstract Full PDF Cite DOI: 10.31387/oscm0460302
    The Dabbawallahs have been delivering home-cooked lunches to office workers in Mumbai, India, since 1890. There is a lot written about their success that the led to six sigma certification of their flawless service. Some authors have contradicted this certification. On the contrary, there may be other factors that keep the Dabbawallahs in the limelight. However, there are inadequate discussions about which aspects of their operations underpin their success. This research revealed that Dabbawallah operations could be interpreted with various concepts and theories. They include organisational culture, operations management tools, theories, operational strategies, techniques (JIT), and tools (LEAN and SMED). Moreover, Dabbawallahs are a cultural icon in Mumbai powered by their branding. However, it does not clear which of the concepts, practices, and theories impacts the Dabbawallah operations. The author conceptualised the “Dabbawallah four forces” model incorporating four components: cultural branding; organisation culture; strategy; and six sigma based on LEAN tool (PDCA). The cultural branding is the inertia in the food delivery operations that leads to achieving six sigma or operational excellence which in turn further powers its branding. Overall, the Dabbawallahs run a LEAN food delivery operation powered by its branding and are teaching big corporations about simplicity.
    @article{kumaragurumahadevan-2021-1514,
  title={Demystifying the Dabbawallahs: India’s Lean Food Delivery Operations Explained with Operations Management Practices},
  author={Kumaraguru  Mahadevan},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={277--288},
  doi={10.31387/oscm0460302}
}
    Kumaraguru  Mahadevan (2021). Demystifying the Dabbawallahs: India’s Lean Food Delivery Operations Explained with Operations Management Practices. Operations and Supply Chain Management: An International Journal, 14(3), 277-288. https://doi.org/10.31387/oscm0460302
  3. Integration of Radio Frequency Identification Technology in Supply Chain Management: A Critical Review
    • Palesa Kgobe
    • Paul Ozor
    Abstract Full PDF Cite DOI: 10.31387/oscm0460303
    Innovative technological devices has gained popularity with many organisations in search of operations and quality improvements. Whilst the introduction of certain technologies in supply chain management (SCM) can enhance the speed of processes, provide improvement in accuracy and streamline information storage, others can result in product visibility, reduction in inventory and labour costs. This paper critically presents a terse account of Radio Frequency Identification Device (RFID) integration in SCM using literature review analytical research approach. The RFID is a useful tool for effective management of organisations’ supply chain activities and global competitive competencies. The recorded performances are concisely analysed to display an outline of the possible spheres and benefits of RFID adoption. Reports from series of authors claim general acceptability and profitability, to an extent that precludes the invitation of any scepticism. As much as there are key issues identified during RFID technology adoption and utilization, consideration of the driving factors branded by some global organisations was fulfilled. Various approaches and concerns associated with incorporation of RFID by many organisations in SCM were provided. This forms part of an aid in drawing meaningful conclusions about the impact, status and future direction of RFID on SCM.
    @article{palesakgobe-2021-1515,
  title={Integration of Radio Frequency Identification Technology in Supply Chain Management:   A Critical Review},
  author={Palesa  Kgobe and Paul  Ozor},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={289--300},
  doi={10.31387/oscm0460303}
}
    Palesa  Kgobe, Paul  Ozor (2021). Integration of Radio Frequency Identification Technology in Supply Chain Management:   A Critical Review. Operations and Supply Chain Management: An International Journal, 14(3), 289-300. https://doi.org/10.31387/oscm0460303
  4. What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature
    • Mohamed Syazwan Ab Talib
    • Li Li Pang
    • Nur Atiqah Md Said
    Abstract Full PDF Cite DOI: 10.31387/oscm0460304
    ABSTRACT The role of government in developing a country’s logistics industry is undeniable. Initiatives undertaken by governments have been significant in encouraging the implementation of various logistics service adoption and innovation. Few studies have investigated the role of government in any systematic way – particularly in the adoption of halal logistics. Hence, the purpose of this paper is to determine the measures that the Brunei government could undertake in encouraging halal logistics (HLog) adoption in the country. Using content and narrative analyses of extant logistics management literature that discussed governmental initiatives revealed six measures in the form of regulation, fiscal support, infrastructure and assets, education and research, liberalisation, and exhortation. These measures could be undertaken by the Brunei government to encourage HLog adoption. This paper is among the first to consolidate the measures that could encourage HLog adoption and the very few that reflect on Brunei context.
    @article{mohamedsyazwanabtalib-2021-1516,
  title={What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature},
  author={Mohamed Syazwan  Ab Talib and Li Li  Pang and Nur Atiqah  Md Said},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={301--319},
  doi={10.31387/oscm0460304}
}
    Mohamed Syazwan  Ab Talib, Li Li  Pang, Nur Atiqah  Md Said (2021). What Can the Brunei Government Do to Encourage Halal Logistics Adoption: Lessons from the Literature. Operations and Supply Chain Management: An International Journal, 14(3), 301-319. https://doi.org/10.31387/oscm0460304
  5. Analysis of Risk Factors for Temperature-Controlled Warehouses
    • Ranil Sugathadasa
    • Deshan Wakkumbura
    • H. Niles Perera
    • Amila Thibbotuwawa
    Abstract Full PDF Cite DOI: 10.31387/oscm0460305
    This paper investigates risk factors associated with temperature-controlled warehouses with the aim of improving long-run performance of cold chains. A risk mitigation strategy is derived through Interpretive Structural Modelling (ISM) and a graphical hierarchy is presented to prioritize the impact levels of the risk factors. The paper also critically examines the contextual relationship between individual potential risk factors associated to temperature-controlled warehouses. The findings provide pathways to predict uncertainties that can lead to operational interruptions in temperature-controlled warehouses alongside expert opinions that lead to the development of risk mitigation strategies. Given its integrated approach considering identification, evaluation, analysis, and risk mitigation in temperature-controlled warehouses, we believe this paper helps to enrich both the practice and the literature. With the profound increase of significance in cold chains within the broader domain of supply chain management, this paper provides inspiration to more research in cold chains and temperature-controlled warehouses.
    @article{ranilsugathadasa-2021-1517,
  title={Analysis of Risk Factors for Temperature-Controlled Warehouses},
  author={Ranil  Sugathadasa and Deshan  Wakkumbura and H. Niles  Perera and Amila  Thibbotuwawa},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={320--337},
  doi={10.31387/oscm0460305}
}
    Ranil  Sugathadasa, Deshan  Wakkumbura, H. Niles  Perera, Amila  Thibbotuwawa (2021). Analysis of Risk Factors for Temperature-Controlled Warehouses. Operations and Supply Chain Management: An International Journal, 14(3), 320-337. https://doi.org/10.31387/oscm0460305
  6. Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products
    • Byoung-Chun Ha
    • So-Youn Lim
    • Changjoon Lee
    Abstract Full PDF Cite DOI: 10.31387/oscm0460306
    This study examines the impact of organizations’ internal environmental management (IEM), which is one of the important factor of green supply chain management on consumer purchase behavior for sustainable personal care products. This study will provide information useful for managing internal corporate environments as a strategic way to create pro-environmental corporate images. Based on the theory of planned behavior, consumers' green purchasing behavior was measured using attitude, subjective norms, the perceived environmental friendliness of products and their subsequent purchasing behaviors for sustainable personal care products (PCP). The findings suggest that organizational IEM has a positive influence on purchasing behavior for PCP. Thus, corporate disclosure of IEM practices to consumers was found to exert a positive influence on their purchasing behavior. However, there was no significant relationship between the perceived environmental friendliness of products and consumer purchasing behavior. The present study discusses the implications for firms and recommends the integration of IEM and marketing strategy for environmental activities to create an eco-friendly personal care company.
    @article{byoung-chunha-2021-1518,
  title={Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products},
  author={Byoung-Chun  Ha and So-Youn  Lim and Changjoon  Lee},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={338--350},
  doi={10.31387/oscm0460306}
}
    Byoung-Chun  Ha, So-Youn  Lim, Changjoon  Lee (2021). Impact of Organizations’ Internal Green Supply Chain Management on Consumers' Purchasing Behavior for Personal Care Products. Operations and Supply Chain Management: An International Journal, 14(3), 338-350. https://doi.org/10.31387/oscm0460306
  7. A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network
    • Kanon Sujaree
    • Nara Samattapapong
    Abstract Full PDF Cite DOI: 10.31387/oscm0460307
    One year ago, the coronavirus (COVID-19) virus began spreading around the world. Vaccines have now been developed by a variety companies from different countries. Vaccines must be stored in good condition within cold boxes designed to keep vaccines within acceptable temperature ranges. This paper proposes a hybrid algorithm based on a chemical reaction called Hybrid Artificial Chemical Reaction Optimization Algorithm (HACROA) which has been used to design a vaccine cold chain network in northern Thailand. The scope of this research is to focus on the Office of Disease Prevention and Control Area 1 (Chiang Mai, Thailand). The objective of this research is to rearrange routes to minimize total travel distances. Experiments were conducted to compare the efficiency of the hybrid algorithm with other algorithms in term of the distance. The optimal parameters of the algorithm employed a statistical experiment theory namely full factorial design. Experiment design and analysis were adopted to investigate the factors that affect the performance of this algorithm. HACROA was able to rearrange routes and found a better solution than the other algorithms.
    @article{kanonsujaree-2021-1519,
  title={A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network},
  author={Kanon  Sujaree and Nara  Samattapapong},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={351--359},
  doi={10.31387/oscm0460307}
}
    Kanon  Sujaree, Nara  Samattapapong (2021). A Hybrid Chemical Based Metaheuristic Approach for a Vaccine Cold Chain Network. Operations and Supply Chain Management: An International Journal, 14(3), 351-359. https://doi.org/10.31387/oscm0460307
  8. Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn"
    • Jenny Backstrand
    • Daryl Powell
    Abstract Full PDF Cite DOI: 10.31387/oscm0460308
    In the operations management literature, organizational learning has recently begun to emerge as an important missing link to successful lean transformations. As such, drawing on insights from two case companies in the engineer to order (ETO) industry, we frame the successful enhancement of supply chain capabilities through a lens we call “Lean and Learn”. Continuous improvement without learning is not lean thinking. Thus, lean thinking and practice is, in essence, a process of learning; where problems are identified and solutions are created, analysed, selected, and implemented; resulting not only in improved performance but also in improved capability. Since the ETO industry exhibits project-based production, there seems to be natural barriers and resistance to continuous improvement and learning. By building on the notion that an organization with an improved capability is an organization that has learned, this study examines the link between supply chain capabilities and organizational learning in an ETO context by combining analytical conceptual reasoning with meta-data collected from action research at two case companies. The study contributes to practice by pointing out how supply chain capabilities can be enhanced in an ETO context, and to academia by identifying and offering new knowledge to start filling the research gap between three specific research areas: ETO supply chains, organizational learning, and lean management.
    @article{jennybackstrand-2021-1520,
  title={Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn"},
  author={Jenny  Backstrand and Daryl  Powell},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={360--367},
  doi={10.31387/oscm0460308}
}
    Jenny  Backstrand, Daryl  Powell (2021). Enhancing Supply Chain Capabilities in an ETO Context Through "Lean and Learn". Operations and Supply Chain Management: An International Journal, 14(3), 360-367. https://doi.org/10.31387/oscm0460308
  9. Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study
    • Sukhraj Takhar
    • Kapila Liyanage
    Abstract Full PDF Cite DOI: 10.31387/oscm0460309
    Chemical regulations exist to limit and control the amount of hazardous chemical substances being used by industry. Increasing awareness of diminishing natural resources, increasing pollution, and reducing the amounts of harmful waste, has led towards increasing societal and regulatory pressure on industry to change from the traditional closed-loop manufacturing towards the adoption of sustainable materials and open-loop manufacturing systems as part of the Circular Economy. Corporate Social Responsibility (CSR) extends the relationship between industry and society. Product Stewardship (PS) provides a platform for organizations to assess impacts to manufacturing systems ensuring adequate measures are in place to understand, control or limit any impact(s) from manufacturing and using products. The research question answered in this paper relates to understanding the impacts on PS. This paper has been written based on a literature review and Delphi study. The outcomes from this paper will attempt to outline a framework for PS to align with Chemical Regulations, the Circular Economy and CSR.
    @article{sukhrajtakhar-2021-1521,
  title={Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study},
  author={Sukhraj  Takhar and Kapila  Liyanage},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={368--386},
  doi={10.31387/oscm0460309}
}
    Sukhraj  Takhar, Kapila  Liyanage (2021). Realignment of Product Stewardship towards Chemical Regulations, the Circular Economy and Corporate Social Responsibility – a Delphi Study. Operations and Supply Chain Management: An International Journal, 14(3), 368-386. https://doi.org/10.31387/oscm0460309
  10. A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam
    • NGUYEN Duc Thanh
    • LE Huong-Linh
    • BUI Thi Thuy Linh
    Abstract Full PDF Cite DOI: 10.31387/oscm0460310
    Since the first industrial zones (IZ) was established more than two decades ago, the number of IZs in Viet Nam has mushroomed to meet the demand of national industrial development. However, it is challenging for enterprises, IZs’ infrastructure developers, policy-makers and other users to assess the competence of IZs for their location decisions due to the substantial number of IZs, the insufficiency of information of IZs, the lack of suitable and reliable ranking methods and the absence of a ready-made ranking of all IZs in Viet Nam. Thus, there is an urgent need to identify precisely the ‘attractiveness’ level of the existing IZs based on their own characteristics or in other words, to make a ranking of IZs nationwide. Toward this purpose, this study applied the multi-criteria analysis method to rank the IZs in Viet Nam. This paper is the first ever to successfully conduct a ranking of IZs in Viet Nam with a database constructed at both macro and micro levels, including local economic environment, accessibility, infrastructure, and financial expenses. The ranking is expected to be a useful instrument for enterprises to choose their locations as well as for IZs’ infrastructure developers to measure the attractiveness levels of their IZs to develop better business plans. Moreover, it can be used as a basis for policy makers in IZs planning in a more reasonable and scientific manner.
    @article{nguyenducthanh-2021-1522,
  title={A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam},
  author={NGUYEN  Duc Thanh and LE  Huong-Linh and BUI  Thi Thuy Linh},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2021},
  volume={14},
  number={3},
  pages={387--398},
  doi={10.31387/oscm0460310}
}
    NGUYEN  Duc Thanh, LE  Huong-Linh, BUI  Thi Thuy Linh (2021). A Multi-Criteria Assessment of Industrial Zones’ Attractiveness Scores in Viet Nam. Operations and Supply Chain Management: An International Journal, 14(3), 387-398. https://doi.org/10.31387/oscm0460310
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