1. OSCM Publications
  2. Volume 15, Issue 2, 2022

Volume 15, Issue 2, 2022

  1. A Comprehensive Business Process Management Application to Evaluate and Improve the Importations Practices on Big-box Stores
    • Odette Chams-Anturi
    • Milton Soto-Ferrari
    • Anamaria Gomez
    • Juan Escorcia-Caballero
    • Daniel Romero-Rodriguez
    • Maureen Casile
    Abstract Full PDF Cite DOI: 10.31387/oscm0490338
    Big-box or chain stores are massive retailers that sell all types of products to final consumers. Managing business processes that integrate information systems is a critical issue in big-box stores nowadays. Commercial initiatives have focused on optimizing internal processes to enhance productivity and react to fluctuating business environmental forces. This research proposes a comprehensive business process management (BPM) design and application for the importations process on a big-box store located in Colombia, highly integrated with basic and advanced information systems. Big-box stores use advanced information systems that synchronize with multiple essential internal processes. We modeled the importations process phases with a robust graphical framework for BPM methods and flexible automation. We evaluate the actual process time performance and contrast its current state with the novel BPM model implementation benefits. The application of the proposed BPM model contemplates a 43% reduction in the execution times of process activities with a projected 30% decrease in default costs.
    @article{odettechams-anturi-2022-1550,
  title={A Comprehensive Business Process Management  Application to Evaluate and Improve the  Importations Practices on Big-box Stores},
  author={Odette  Chams-Anturi and Milton  Soto-Ferrari and Anamaria  Gomez and Juan  Escorcia-Caballero and Daniel  Romero-Rodriguez and Maureen  Casile},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={164--173},
  doi={10.31387/oscm0490338}
}
    Odette  Chams-Anturi, Milton  Soto-Ferrari, Anamaria  Gomez, Juan  Escorcia-Caballero, Daniel  Romero-Rodriguez, Maureen  Casile (2022). A Comprehensive Business Process Management  Application to Evaluate and Improve the  Importations Practices on Big-box Stores. Operations and Supply Chain Management: An International Journal, 15(2), 164-173. https://doi.org/10.31387/oscm0490338
  2. A Systematic Review on Factors Influencing Container Terminal’s Performance
    • Fajar Kurniawan
    • Siti Nurmaya Musa
    • Noor Hasnah Moin
    • Taufik Roni Sahroni
    Abstract Full PDF Cite DOI: 10.31387/oscm0490339
    The container terminal is considered as a supply chain station where freight containers are transferred from the sea into the hinterland or vice versa. Port terminal operators have to brighten up their strategies for increasing port performance to compete with other rival marine ports. Technological advances in port operation have created a wide variety of study options for port designers, but little attention has been paid to the fully examine factor influence in port performance from both technical operation and management perspectives simultaneously. The paper aims to substantially review factors that influenced container terminal performances. The authors report a systematic literature review conducted using the method of Preferred Reporting Items for Systematic reviews and Meta-Analyses. 106 published articles have been gathered from Web of Sciences journal databases. The findings of the review classify the domain of the studies into eight main themes such as assignment, scheduling, optimization, strategic management, risk, performance evaluation, information system, and maintenance. The literature review also identified trends of those main themes. Furthermore, the studies found the highest performance cluster of container terminals focused on operation, facility, and equipment. In conclusion, operation time, container handling time, and quay crane productivity have been identified as the primary elements that influenced container terminal performance.
    @article{fajarkurniawan-2022-1551,
  title={A Systematic Review on Factors Influencing Container Terminal’s Performance},
  author={Fajar  Kurniawan and Siti Nurmaya  Musa and Noor Hasnah  Moin and Taufik Roni  Sahroni},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={174--192},
  doi={10.31387/oscm0490339}
}
    Fajar  Kurniawan, Siti Nurmaya  Musa, Noor Hasnah  Moin, Taufik Roni  Sahroni (2022). A Systematic Review on Factors Influencing Container Terminal’s Performance. Operations and Supply Chain Management: An International Journal, 15(2), 174-192. https://doi.org/10.31387/oscm0490339
  3. Key Performance Measures and Digital-Era Technologies in Warehouses
    • Yeliz Demirk?ran
    • Omer Ozturkoglu
    Abstract Full PDF Cite DOI: 10.31387/oscm0490340
    The manuscript aims to benchmark warehousing industries in developing and developed countries in terms of performance measures from the perspective of industry professionals and the potential impact of digital-era technologies. Compared with the US-based Warehousing Education Research Council’s reports published in 2018 and 2019, this paper presents that “on-time shipments” is the most critical performance measure in Turkey in both 2018 and 2019 while “order picking accuracy” is in the US. This study also presented that mobile technologies are considered as the most influential digital-era technology in terms of supporting ongoing improvements in warehousing operations and providing a competitive advantage to the companies in both Turkey and the US. Moreover, some digital-era technologies such as driverless vehicles or drones, 3D printing and simulation are considered the least supportive or competitive technologies according to the professionals in Turkey.
    @article{yelizdemirk?ran-2022-1552,
  title={Key Performance Measures and Digital-Era Technologies in Warehouses},
  author={Yeliz  Demirk?ran and Omer  Ozturkoglu},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={193--204},
  doi={10.31387/oscm0490340}
}
    Yeliz  Demirk?ran, Omer  Ozturkoglu (2022). Key Performance Measures and Digital-Era Technologies in Warehouses. Operations and Supply Chain Management: An International Journal, 15(2), 193-204. https://doi.org/10.31387/oscm0490340
  4. Applying Greenfield Analysis for Optimal Planning of COVID-19 Vaccination Outreach: A Case Study of Bali Province
    • Arief Adhitya
    • Meyland Meyland
    • Maria Nauli
    • Martin Tjahjono
    • Iskandar Halim
    Abstract Full PDF Cite DOI: 10.31387/oscm0490341
    A key strategy to winning the war against the COVID-19 pandemic involves acquiring sufficient vaccination coverage of the population to attain herd immunity. Such a task is highly daunting for many countries, especially for those whose significant portions of the population have limited access to vaccination services. One way to overcome this challenge is by implementing an outreach program, which involves setting up new outreach sites in remote and sparsely populated areas to improve the vaccination access for people residing there. This paper presents a novel approach to the planning of such outreach sites systematically and optimally. Our approach comprises a two-step Greenfield Analysis (GFA) procedure implemented using supply chain design software. The first step involves the design of the vaccination network to find the number and location of outreach sites that maximize the vaccination coverage for people residing within a threshold distance from the outreach sites. This is followed by the design of the vaccine supply network between the health centers and the outreach sites to determine the required vaccine doses that need to be kept at the vaccination sites. The required number of vaccinators and their ancillary supply kits can also be determined accordingly based on the supply network. We have tested our approach on a case study involving the COVID-19 vaccination scheme for Bali Province in Indonesia. We obtained the optimal number and locations of outreach sites for each regency in Bali and the whole province.
    @article{ariefadhitya-2022-1553,
  title={Applying Greenfield Analysis for Optimal Planning of COVID-19 Vaccination Outreach: A Case Study of Bali Province},
  author={Arief  Adhitya and Meyland  Meyland and Maria  Nauli and Martin  Tjahjono and Iskandar  Halim},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={205--217},
  doi={10.31387/oscm0490341}
}
    Arief  Adhitya, Meyland  Meyland, Maria  Nauli, Martin  Tjahjono, Iskandar  Halim (2022). Applying Greenfield Analysis for Optimal Planning of COVID-19 Vaccination Outreach: A Case Study of Bali Province. Operations and Supply Chain Management: An International Journal, 15(2), 205-217. https://doi.org/10.31387/oscm0490341
  5. Location-inventory-routing Problem in a Context of City Logistics: A Case Study of Jakarta
    • Nova Saragih
    • Senator Nur Bahagia
    • Suprayogi Suprayogi
    • Ibnu Syabri
    Abstract Full PDF Cite DOI: 10.31387/oscm0490342
    City logistics idea is to develop an effective, efficient, and environmentally friendly logistics system. The development of city logistics is related to energy consumption, traffic congestion, economic and environmental problems. As one of the megacities in the world, Jakarta faces an inventory problem which is low availability of only 76%. Jakarta also faces the problem of transportation that is traffic congestion. The problems show that it is needed to develop city logistics in Jakarta. City logistics developed in this paper is related to decisions of location, inventory, and routing problems or LIRP (location-inventory-routing problem) in short. The LIRP takes into account multi-products, multi suppliers, and traffic congestion as an external parameters. This paper aims to develop a heuristic method to solve the LIRP. The heuristic method is based on simulated annealing (SA) algorithm. Existing literature shows that this paper's heuristic method to solve the LIRP has never been developed before. From applying the heuristic method in Jakarta, the coordination concept of city logistics reduces the vehicle number by 73%, and the consolidation concept of city logistics increases the availability from 76% to 95%.
    @article{novasaragih-2022-1554,
  title={Location-inventory-routing Problem in a Context of City Logistics: A Case Study of Jakarta},
  author={Nova  Saragih and Senator  Nur Bahagia and Suprayogi  Suprayogi and Ibnu  Syabri},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={218--227},
  doi={10.31387/oscm0490342}
}
    Nova  Saragih, Senator  Nur Bahagia, Suprayogi  Suprayogi, Ibnu  Syabri (2022). Location-inventory-routing Problem in a Context of City Logistics: A Case Study of Jakarta. Operations and Supply Chain Management: An International Journal, 15(2), 218-227. https://doi.org/10.31387/oscm0490342
  6. Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic
    • M.T.D. Malsinghe
    • M.H.A. Gunathilaka
    • I.P.C. Dinesh Bandara
    • A.I. Wijerathne
    • Nagalingam Nagendrakumar
    • W.D.N. Madhavika
    Abstract Full PDF Cite DOI: 10.31387/oscm0490343
    This paper presents an investigation on operational excellence (OpX) models of sustainable supply chains (SSCs) in Sri Lankan manufacturing organizations during Covid-19 pandemic. This investigation consists of multiple case studies of Sri Lankan manufacturing organizations in following industries: rubber and plastic products, wearing apparels, paper and paper products. Based on a pre-existing OpX model, six Critical Success Factors (CSFs) were identified in terms of SSCs. This research was conducted as an exploratory case study where data is collected through in-depth interviews, company websites/reports. By using a deductive approach, findings of CSFs effecting behaviour of OpX models are displayed. Thematic and Content analysis on the behavior of OpX models in SSCs are non-generalizable beyond this research. The findings display the organization in respect to wearing apparels has a more sustainable approach to better manage their OpX model and more strategic Upper Echelons to gain better strategic outcomes before/during Covid-19 pandemic. The profile of a manager was vital in interpreting OpX models in their organizations. The study outcomes can inform organizations to prime their OpX model for a crisis of Covid-19 magnitude. The effects may be generalized further to other industries. The study describes connectivity of Upper Echelons Theory to OpX models and contributes to literature through a demonstration of CSF behaviours in OpX models of SSCs during the Covid-19 crisis.
    @article{m.t.d.malsinghe-2022-1555,
  title={Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic},
  author={M.T.D.  Malsinghe and M.H.A.  Gunathilaka and I.P.C.  Dinesh Bandara and A.I.  Wijerathne and Nagalingam  Nagendrakumar and W.D.N.  Madhavika},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={228--239},
  doi={10.31387/oscm0490343}
}
    M.T.D.  Malsinghe, M.H.A.  Gunathilaka, I.P.C.  Dinesh Bandara, A.I.  Wijerathne, Nagalingam  Nagendrakumar, W.D.N.  Madhavika (2022). Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic. Operations and Supply Chain Management: An International Journal, 15(2), 228-239. https://doi.org/10.31387/oscm0490343
  7. A Locational Analysis Model of the COVID-19 Vaccine Distribution
    • Luluk Lusiantoro
    • Setyo Mara
    • Achmad Rifai
    Abstract Full PDF Cite DOI: 10.31387/oscm0490344
    Even and equitable distribution of the COVID-19 vaccine becomes one of key strategies to reduce the number of positive cases and virus transmissions all over the world. This paper aims to introduce and demonstrate a mathematical model based on a maximal covering location problem (MCLP) to optimise the coverage of the COVID-19 vaccine distribution. A mathematical model is proposed and demonstrated using an illustrative case study of healthcare facilities and location coordinates of villages in Yogyakarta, Indonesia. A numerical computer experiment is conducted to obtain optimal results of the locational analysis. The results show that the proposed model provides an efficient coverage of vaccination by minimising the distances travelled by the target population. It also reveals an interesting insight that prioritising vaccination for areas with high COVID-19 cases results in a less efficient coverage. The novel location-allocation model for COVID-19 vaccination facilities proposed in this paper particularly applies in a developing country. The model could be used as an alternative way to increase the vaccination coverage and priority whilst minimising the potential risks of the virus transmissions and transport costs.
    @article{luluklusiantoro-2022-1556,
  title={A Locational Analysis Model of the COVID-19 Vaccine Distribution},
  author={Luluk  Lusiantoro and Setyo  Mara and Achmad  Rifai},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={240--250},
  doi={10.31387/oscm0490344}
}
    Luluk  Lusiantoro, Setyo  Mara, Achmad  Rifai (2022). A Locational Analysis Model of the COVID-19 Vaccine Distribution. Operations and Supply Chain Management: An International Journal, 15(2), 240-250. https://doi.org/10.31387/oscm0490344
  8. A Conceptual Framework for Understanding the Impact of Internet of Things on Supply Chain Management
    • Mohamed Ben-Daya
    • Elkafi Hassini
    • Zied Bahroun
    Abstract Full PDF Cite DOI: 10.31387/oscm0490345
    We propose a conceptual framework for understanding the impact of the Internet of Things (IoT) on Supply Chain Management (SCM). We adopt the resource-based view theory and argue that IoT resources empower internal supply chain capabilities to address external challenges and, in the process, enhance the supply chain competitiveness. We explain how IoT will likely impact supply chain capabilities and indirectly enhance SCM competitive advantages, which in turn help meet SCM challenges. We provide some managerial implications and show the need for new decision models dictated by the IoT environment. Finally, we outline the limitations of the proposed framework and suggest future research directions.
    @article{mohamedben-daya-2022-1557,
  title={A Conceptual Framework for Understanding the Impact of Internet of Things on Supply Chain Management},
  author={Mohamed  Ben-Daya and Elkafi  Hassini and Zied  Bahroun},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={251--268},
  doi={10.31387/oscm0490345}
}
    Mohamed  Ben-Daya, Elkafi  Hassini, Zied  Bahroun (2022). A Conceptual Framework for Understanding the Impact of Internet of Things on Supply Chain Management. Operations and Supply Chain Management: An International Journal, 15(2), 251-268. https://doi.org/10.31387/oscm0490345
  9. Sourcing from China: Approaches and Outcomes for Swedish Firms
    • Leif-Magnus Jensen
    • Per Hilletofth
    Abstract Full PDF Cite DOI: 10.31387/oscm0490346
    The large and persistent trend of firms sourcing from China is in itself well-established with many success stories. However, managing the sourcing is a complex issue confounded both by cultural differences and the length of the supply chain. The purpose of this paper is to analyze the sourcing approaches of Swedish companies in China and the resultant outcomes. This study is based on a set of cases of Swedish manufacturing and retailer firms. The firms represent different industries and sizes of the company but all have substantial experience sourcing from China. The paper finds that the firms have developed good monitoring systems for their sourcing work and are generally satisfied with the outcomes, but also have persistent communication issues. Two archetypes of firms successfully sourcing from China emerge from the research. The study shows the importance of investing long-term in sourcing operations, especially with regard to developing market understanding and supplier relationships. This must however be matched by appropriate supplier monitoring systems. The research addresses a gap where sourcing configurations and their outcomes beyond general assessments of whether they are successful or not are little explored in the literature.
    @article{leif-magnusjensen-2022-1558,
  title={Sourcing from China: Approaches and Outcomes for Swedish Firms},
  author={Leif-Magnus  Jensen and Per  Hilletofth},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={267--279},
  doi={10.31387/oscm0490346}
}
    Leif-Magnus  Jensen, Per  Hilletofth (2022). Sourcing from China: Approaches and Outcomes for Swedish Firms. Operations and Supply Chain Management: An International Journal, 15(2), 267-279. https://doi.org/10.31387/oscm0490346
  10. Service Supply Chain (SSC): A Systematic Literature Review (1999-2020)
    • Asher Ramish
    • Abu Bakar Hamid
    • Devika Nadarajah
    Abstract Full PDF Cite DOI: 10.31387/oscm0490347
    The purpose of this research is to do a systematic literature review on the field of “service supply chain” taking scholarly articles of top-rank journals from the year 1999 to 2020 making it a first-ever 20 years of comprehensive systematic literature review in the area of “service supply chain”. The research aims to encapsulate the major contributions and themes/concepts in the SSC area and future research directions that could be further researched to advance the field. The research also seeks to review major theories supporting or associated with the SSC domain. The research is based on the methodology of SLR by taking an initial sample of 894 papers using relevant and suitable search keywords, filtering out the unrelated ones using proper criteria, scanning, and going through a large number of articles and finally doing a comprehensive analysis on the selected ones taken from Scopus database. The research will greatly help the professionals as it will not only act as a guideline to understand various concepts, but more importantly, they can take advantage of future research directions to take the industry far ahead in strategizing the area of service supply chain management.
    @article{asherramish-2022-1559,
  title={Service Supply Chain (SSC): A Systematic Literature Review (1999-2020)},
  author={Asher  Ramish and Abu Bakar  Hamid and Devika  Nadarajah},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={2},
  pages={280--302},
  doi={10.31387/oscm0490347}
}
    Asher  Ramish, Abu Bakar  Hamid, Devika  Nadarajah (2022). Service Supply Chain (SSC): A Systematic Literature Review (1999-2020). Operations and Supply Chain Management: An International Journal, 15(2), 280-302. https://doi.org/10.31387/oscm0490347
Other links