1. OSCM Publications
  2. Volume 15, Issue 1, 2022

Volume 15, Issue 1, 2022

  1. Key Food Supply Chain Challenges: A Review of the Literature and Research Gaps
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510358
    The large volume and diversity of research sources related to the challenges affecting the efficient operations of FSCs demand a systematic literature review to explore the tools employed to address such challenges and to identify research gaps for future research. Our review of the FSC literature covered 141 articles published over the period 2010-2021. It was found that advanced technologies and optimization models were the most predominant tools for addressing FSC challenges with 40% of the articles embracing IOT-based technological frameworks and 56% of the reviewed papers deploying mathematical and computational optimization methods. The study also revealed that 73% of the reviewed articles primarily focused on addressing challenges related to sustainability, safety and quality, and traceability and transparency. In addition, about 92% of the research contributions originated from European, North American, and Asian geographic countries. Finally, 39% and about 46% of the articles were exploratory by nature and focused on addressing challenges within generic food chains, respectively. Based on a content analysis of the reviewed papers, potential research directions were suggested to fill the identified gaps. The dearth of research focusing on addressing food loss and waste, coordination, globalization, resilience, and robustness, and food-security challenges is one of the identified research gaps. Additionally, the deficiency of empirical studies validating the models/frameworks developed and the meagreness of research focus on unique types of food chains can be addressed as potential research venues.
    @article{oscm-2022-101,
  title={Key Food Supply Chain Challenges: A Review of the Literature and Research Gaps},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510358}
}
     (2022). Key Food Supply Chain Challenges: A Review of the Literature and Research Gaps. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510358
  2. Sustainable Packaging Practices Across Various Sectors: Some Innovative Initiatives Under the Spotlight
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510359
    Sustainable operations and supply chains are the desperate needs of the global business environment. Governments worldwide are enacting laws to reduce plastic products and encourage biodegradable packaging. A range of global practices is visible in various business operations, including designing, manufacturing, storage, and distribution. This paper has focused on some of the innovative and sustainable packaging practices adopted by companies in New Zealand and other parts of the world to improve operational efficiency and environmental sustainability towards better profits and corporate social responsibility. The paper is based on various articles from trade and academic journals highlighting the importance of sustainability in the packaging, operations, and supply chain domain. The literature review indicates that while there is an appetite for changes in the packaging materials toward sustainability, users or shoppers are still not fully prepared to pay for such changes. There are many examples of sustainable packaging practices undertaken by companies, researchers, and innovators worldwide. However, it may not be pragmatic to do away with all the plastic packaging from every product because consumers still want to enjoy the packaging's convenience. So, while people might be shocked to see the frequent imagery of wildlife crippled or killed by discarded packaging not every consumer is putting the planet's health ahead of their fresh choice of produce. The challenge ultimately lies with the food and other industries to innovate their packaging to ensure they are biodegradable, recyclable, sustainable, and affordable. Fortunately, the changing consumers' awareness of sustainable packaging and perceived readiness to accept some of the costs provides significant optimism.
    @article{oscm-2022-102,
  title={Sustainable Packaging Practices Across Various Sectors: Some Innovative Initiatives Under the Spotlight},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510359}
}
     (2022). Sustainable Packaging Practices Across Various Sectors: Some Innovative Initiatives Under the Spotlight. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510359
  3. PCA-WA Based Approach for Concurrent Control Chart Pattern Recognition
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510360
    Accurate and speedy automatic recognition of Statistical Process Control Chart Patterns (SPCC) is a vital task for supervising manufacturing processes. This is done for better control to produce high-quality products. The motivation of this work is to increase the recognition accuracy of concurrent patterns. In this paper, a novel approach is proposed, using neural networks (NN) with Wavelet Analysis (WA) and Principal Component Analysis (PCA) to address the (CCP) recognition problem in concurrent patterns. Eight types of concurrent patterns based on a combination of normal patterns and unnatural patterns are addressed namely; stratification, systematic, increasing trend, decreasing trend, upshift, downshift, and cyclic. Thirteen statistical and shape features are proposed as inputs to the model. The main contribution of this work is the enhancement of the performance of NN through the augmentation of the signal (control chart data) using WA and proposing better extracted statistical features through the use of PCA. Our work shows that improving the original signal and using the right features improves the accuracy of the CCP recognition significantly. The proposed approach has an overall accuracy of 96.3%. The method was compared with four other methods from the previous literature, and it outperformed these methods.
    @article{oscm-2022-103,
  title={PCA-WA Based Approach for Concurrent Control Chart Pattern Recognition},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510360}
}
     (2022). PCA-WA Based Approach for Concurrent Control Chart Pattern Recognition. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510360
  4. Pharmaceutical Supply Chain Sustainability under the Torchlight of Social Media
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510361
    This research aims to explore the challenges and opportunities associated with the deployment of social media to improve supply chain sustainability. This exploratory research can lead to deeper insights regarding the opportunities as well as problems experienced due to the use of social media in supply chains. The study selected a three-phase Delphi study approach with both qualitative and quantitative analyses. This study recorded feedback from 34 experts with sufficient knowledge of information technology and sustainable pharmaceutical supply chain. 48 independent constructs separately in enterprise and public media were extracted. All the constructs were ranked, ultimately leading to 10 major constructs which played a significantly crucial role in the sustainability of supply chains. While social media challenges and opportunities in supply chain sustainability are discussed in this article, further studies on social and environmental sustainability and providing operational solutions to these challenges are still needed. No paper has directly extracted the impacts of social media specifically on enterprise and public media individually. While most papers mainly focused on economic and environmental sustainability, this paper pays close attention to sustainability and social media.
    @article{oscm-2022-104,
  title={Pharmaceutical Supply Chain Sustainability under the Torchlight of Social Media },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510361}
}
     (2022). Pharmaceutical Supply Chain Sustainability under the Torchlight of Social Media . Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510361
  5. Supply Chain Management and the United Nations Sustainable Development Goals
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510362
    This paper explored the relationships between the United Nations Sustainable Development Goals (UNSDG) and social sustainability in supply chain management (SCM). Sustainable development is a philosophy that seeks to achieve human development goals while protecting the ability of natural systems to provide natural resources and ecosystems for all economies and societies. The desired state of society is where living conditions and resources meet human needs while preserving the integrity and stability of the natural systems. Most of the work on sustainability in SCM is on economic and environmental sustainability. Only eight papers were found that reflected social sustainability. Nevertheless, social sustainability significantly impacts supply chain management, such as employee engagement, which leads to a decrease in waste, and a shorter lead time from manufacturing locations to markets. The study is based on an analysis of bibliometric data published in the Scopus database between 1991 and 2020. This study will help researchers get new perspectives on sustainable supply chains. Societal well-being is the goal of the UN SDGs. Organizations and countries can address them by recognizing the connections between UNSDGs and SCM. This is the first study to explore the literature available on UNSDG and its relationship with supply chain management.
    @article{oscm-2022-105,
  title={Supply Chain Management and the United Nations Sustainable Development Goals},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510362}
}
     (2022). Supply Chain Management and the United Nations Sustainable Development Goals. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510362
  6. The Complexities of Honda’s Supply Chain & Associated Risks: Understanding Suppliers & Customers, Industry Differentiators, and Market Locations
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510363
    This paper investigates Honda Motor Co of Japan and over 50+ supply chain network relationships between suppliers and customers. These companies represent the industry through trading, specialty retail, road & rail, professional services, machinery, food products, electronic equipment, diversified financial, automobiles, and auto components. Using data from Bloomberg terminals, Mergent Online, Hoover Academics, and IBIS World, our goal was to understand Honda’s supply chain risks and the capabilities needed to overcome them, in conjunction with their suppliers, customers' locations, and industry differentiators. We aimed to understand how they performed through the many disruptions of the Covid-19 pandemic. Results showed that the main risks to Honda Motor Co are in three categories: Organizational (credit, agency), Industry (product market, input market), and Environmental (macroeconomic). The core capabilities that Honda Motor Co used to overcome these risks are Flexibility (financial strength), Velocity (efficiency, anticipation, security), and Collaboration (market position). As a market leader, Honda has demonstrated resilience and readiness to recover from these disruptions.
    @article{oscm-2022-106,
  title={The Complexities of Honda’s Supply Chain & Associated Risks: Understanding Suppliers & Customers, Industry Differentiators, and Market Locations},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510363}
}
     (2022). The Complexities of Honda’s Supply Chain & Associated Risks: Understanding Suppliers & Customers, Industry Differentiators, and Market Locations. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510363
  7. Organic Compost Supply Chain Analysis: A TCE Perspective
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510364
    With the growing attention to Circular Economy (CE), there is a need to develop a waste management strategy to coordinate waste and recycling infrastructure across regional South Australia. The transition into CE needs a clear understanding of appropriate input and output opportunities while aligning the whole supply chain for value creation from waste. The development of the organic recovery industry in South Australia is severely constrained by the lack of suitable processing plants, which are currently operating at their limit. Amidst the challenges of CE adoption, a supply chain for organic compost needs a thorough analysis for capacity expansion. Using transaction cost economics (TCE), this exploratory study investigated the contractual difficulties and logistical challenges of the proposed organic compost supply chain connecting regional organic waste sources with processors and organic compost users. Interviews of organic waste suppliers, processors, and users revealed that while processing appeared to be viable for organic compost, the cost of organising its supply chain might be prohibitively high. Building more processing plants might face supply chain and logistical challenges without support from multi-stakeholders. Practical implications of CE are drawn for the benefits of all partners.
    @article{oscm-2022-107,
  title={Organic Compost Supply Chain Analysis: A TCE Perspective},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510364}
}
     (2022). Organic Compost Supply Chain Analysis: A TCE Perspective. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510364
  8. Forward and Reverse Logistics Network Design with Sustainability for New and Refurbished Products in E-commerce
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510365
    There has been an enormous growth in the availability of refurbished goods in the online marketplace. These days, consumers can buy either the new products or refurbished products based on their budget and individual preferences. As a result, e-commerce firms need to redesign their existing forward and reverse logistics networks while focusing on supply chain sustainability. This paper proposes a novel forward and reverses logistics network design (FRLND) along with a consumer pickup and demand facility within the promised time window while addressing the complexities related to e-commerce platforms, suppliers, manufacturers, third-party logistics providers, retailers, and customer tiers. A mixed-integer non-linear programming (MINLP) model is developed to minimize the overall anticipated cost that consists of costs related to procurement, production, inventory holding, shortages, material for return units, recycling, repairing, disposal, and transportation cost, across the entire supply chain network. The problem under consideration is NP-hard in nature. The special challenges of the problem in consideration are to consider all pickup and distribution nodes of retailers/customers within the range of promising time horizons. For solution purposes, the Block-based Genetic Algorithm, Fruit-fly Algorithm, and CPLEX are used. Computational experiments show the comparative charts and trends that are put on to an extensive range of practical scenarios. The experiments reveal that the Genetic Algorithm performs well than the Fruit Fly algorithm in terms of rate of convergence and solution quality in all cases of interest. CPLEX solution provides the minimum optimal value.
    @article{oscm-2022-108,
  title={Forward and Reverse Logistics Network Design with Sustainability for New and Refurbished Products in E-commerce },
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510365}
}
     (2022). Forward and Reverse Logistics Network Design with Sustainability for New and Refurbished Products in E-commerce . Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510365
  9. Can Supply Chain Collaboration Improve Firm Performance? Experiences on Leather and Footwear Companies in Vietnam
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510366
    This study investigates key components of supply chain collaboration that contribute to firm performance in vertical collaboration with supply chain partners based on supply chain management experiences on the leather and footwear companies in Vietnam as well as how they work in these companies from an extended resource-based perspective. The mix-research methods employed, include prior studies’ review, in-depth interviews with seven experts in the leather and footwear industry, and case studies at three typical companies in this sector. The results indicate that seven critical supply chain collaboration components, such as information sharing, goal congruence, decision synchronization, joint knowledge creation, incentive alignment, resource sharing, and collaborative communication, have a significant impact on firm performance in the context of leather and footwear companies in Vietnam. Accordingly, companies in the leather and footwear industry, as well as those struggling to maximize firm performance can use it as a reference and put it into action.
    @article{oscm-2022-109,
  title={Can Supply Chain Collaboration Improve Firm Performance? Experiences on Leather and Footwear Companies in Vietnam},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510366}
}
     (2022). Can Supply Chain Collaboration Improve Firm Performance? Experiences on Leather and Footwear Companies in Vietnam. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510366
  10. A Comparative Analysis of South Korean and U.S. Firms: Ambidextrous Innovation, Supply Chain Resilience, and Market Performance
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0510367
    This research explores the similarities and differences between Korean and U.S. firms developing both supply chain resilience and market performance through organizational culture and ambidextrous innovation. Firm-level data were collected from firms in South Korea and America. PLS-SEM software was used for the analysis with a multigroup analysis employed to test differences. Organizational culture is a key component for building supply chain resilience and market performance through ambidextrous innovation; however, exploration innovation was not used the same by Korean and U.S. firms. Korean firms were better able to exploit exploration innovation to establish both supply chain resilience and market performance. Cross-cultural comparative studies of supply chain management amid COVID-19 supply chain disruptions remain rare; thus, this study fills a key gap in the supply chain management and marketing literature in the U.S. and Korea. This paper further highlights ambidextrous innovation in the context of supply chain resilience and market performance.
    @article{oscm-2022-110,
  title={A Comparative Analysis of South Korean and U.S. Firms: Ambidextrous Innovation, Supply Chain Resilience, and Market Performance},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0510367}
}
     (2022). A Comparative Analysis of South Korean and U.S. Firms: Ambidextrous Innovation, Supply Chain Resilience, and Market Performance. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0510367
  11. Using Lean and Voice of Customers to Fulfil Needs in the Charity Sector – A Reflective Case Study
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500348
    Lean principles are widely adopted in the manufacturing and services industries. However, few organisations consider Lean in the operations nor implement Lean initiatives in the charity sector. This paper is a narrative reflection of an action case research study conducted in a charity organisation in Singapore - the Food Bank Singapore (FBS), where Lean principles were adapted to optimise available resources to meet the needs of beneficiaries and donors. We found three key priorities that must be established by gathering and listening to the voice of customers (VOC), including the beneficiaries and donors in the charity context. The three priorities relate to the roles of the key stakeholders that support FBS’s mission of eradicating hunger and all forms of food insecurity in Singapore. The first priority is enabling donors to donate right to meet beneficiaries’ needs. The second priority is enabling FBS operations to serve the diverse beneficiaries’ needs better. The last priority is offering beneficiaries the “Dignity of Choice” of foods. This paper underlines the critical success factors for adopting Lean: - appropriate leadership, staff engagement, and stakeholder management. The reflective findings from this article will enable non-profit and charity professionals to better understand the application of Lean principles.
    @article{oscm-2022-111,
  title={Using Lean and Voice of Customers to Fulfil Needs in the Charity Sector – A Reflective Case Study},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500348}
}
     (2022). Using Lean and Voice of Customers to Fulfil Needs in the Charity Sector – A Reflective Case Study. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500348
  12. Employee Retention and the Moderating Role of Psychological Ownership in Retail
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500349
    Retailing is one of the critical stages in supply chain operations, in which human resources and employee retention play a decisive role as in any organization. Based on motivation theories for employee retention (ER), this study examines the integrated indirect effects of organizational and personal motivators on ER through employee engagement (EE) in the retail industry. Furthermore, it assesses how psychological ownership (PO) directly affects ER and moderates the effect of ER on EE of full-time employees in the Vietnamese context as empirical evidence. The combination of a qualitative methodology (in-depth interviews with retail experts) and a quantitative methodology (a survey conducted with 571 full-time retail employees) is deployed. PLS-SEM with SmartPLS is utilized for data analysis and hypothesis testing. The study findings demonstrate that the integrated roles of organizational and personal motivators significantly affect ER through EE in retail companies. Interestingly, the study discovered that PO has a significant positive influence on ER, but a higher PO can reduce the relationship between EE and ER. Practically, the study highlights the implication that organizational motivators may not be sufficient to retain employees, since the intention of employees to remain or quit also depends on personal factors. It also suggests that in the working environment with a solid relationship between EE and ER, PO can lead to negative employee behaviour, such as bias, misconduct, and disengagement, which may harm the company.
    @article{oscm-2022-112,
  title={Employee Retention and the Moderating Role of Psychological Ownership in Retail},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500349}
}
     (2022). Employee Retention and the Moderating Role of Psychological Ownership in Retail. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500349
  13. Inventory Modelling for technology generation products under uncertain trade credit terms and imprecise procurement costs
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500350
    The inventory policies for any product under the trade credit mechanism are influenced by the procurement price per unit and the credit period offered by the seller to the buyer. This paper develops an inventory model for the technology generations under the imprecise trade credit period and the imprecise procurement cost. It considers the demand that is credit-linked and governed by innovation diffusion as well. The imprecise nature of the parameters is captured by the use of fuzzy numbers. The trapezoidal membership function has been used to fuzzify the profit function with the imprecise parameters, and then the centroid method is used to de-fuzzify the profit. The numerical illustrations have been performed, followed by the sensitivity analysis with the launch timing of the second generation product. A few important implications for the inventory practitioners and the possible extensions of this work have also been discussed.
    @article{oscm-2022-113,
  title={Inventory Modelling for technology generation products under uncertain trade credit terms and imprecise procurement costs},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500350}
}
     (2022). Inventory Modelling for technology generation products under uncertain trade credit terms and imprecise procurement costs. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500350
  14. Explore the Research Trends of Green Supply Chain in the Manufacturing Industry: A Bibliometric Analysis
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500351
    The green supply chain management practices for the manufacturing industry have been a recent phenomenon in the recent decade. Accordingly, it has received gigantic attention among academic researchers. A few bibliometric analyses have been published focusing on a general view of green supply chain management. This study provides a thorough bibliometric analysis on the relationship between green supply chain management and manufacturing not previously explored or grasped. Further, the bibliometric analysis was employed on academic journal articles published in two prominent online databases, the Scopus, and Web of Science, while prior studies have preferred only a single database. A machine learning tool, “R Studio”, and a visualization tool, “VOSViewer”, were used to analyze and visualize the analysis results. The results show a 22.63% annual growth in academic publications and a significant growth in recent periods. The findings from science mapping unveiled the popularity and generally focused on Chinese manufacturing firms. Besides, studies have focused on the barriers, drivers, and practices of green supply chain management and performance from economic and environmental perspectives. The findings deliver a vigorous roadmap for further studies in this constituent. Policymakers may improve legal procedures to encourage manufacturers to enhance green manufacturing to reduce carbon emissions.
    @article{oscm-2022-114,
  title={Explore the Research Trends of Green Supply Chain in the Manufacturing Industry: A Bibliometric Analysis},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500351}
}
     (2022). Explore the Research Trends of Green Supply Chain in the Manufacturing Industry: A Bibliometric Analysis. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500351
  15. The Influence of Economic and Non-Economic Satisfaction on Formalization, Specific Investments, and Dependence in B2B Relationships
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500352
    This investigation estimates a theoretical model that examines the influence of economic and non-economic satisfaction on formalization, specific investments, and dependence in B2B supply chain relationships from the sellers’ perspective. The study’s methodology is based on a deductive approach and data was collected using a structured questionnaire. The sample consisted of small and medium-sized companies across industries in Spain. The findings show that sales-specific investments rely on other business aspects than economic and non-economic satisfaction in B2B supply chain relationships, though a requirement is that the B2B supply chain relationships are marked by economic satisfaction. This research sheds light on antecedents of specific sales investments based on the perspectives of relationship marketing and transactional cost theories. In doing so, the study provides insights into the structural properties of economic and non-economic satisfaction, formalization, specific investments, and dependence in B2B supply chain relationships. Practical implications include the need for managers to ensure that their business partners are economically satisfied if they are to influence formalization in supply chain relationships. The importance of sales formalization is reflected in the positive relationship it has on specific investments in B2B sales relationships. The study’s value lies in the fact that it distinguishes between the role of two different types of satisfaction on formalization, specific investments, and dependence in B2B sales relationships. In so doing, the study helps determine the order of priority between economic and non-economic satisfaction to formalize and make specific investments in B2B sales relationships.
    @article{oscm-2022-115,
  title={The Influence of Economic and Non-Economic Satisfaction on Formalization, Specific Investments, and Dependence in B2B Relationships},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500352}
}
     (2022). The Influence of Economic and Non-Economic Satisfaction on Formalization, Specific Investments, and Dependence in B2B Relationships. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500352
  16. Unexplored Antecedents of Agent Opportunism in Buyer-Supplier Relationships: An Interviewed-Based Exploratory Study
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500353
    Opportunism is a common issue in buyer-supplier relationships. However, while many existing studies investigate interfirm-level opportunism, a few studies investigate individual-level opportunism, and currently, there has been a call for further research on how to manage individual-level opportunism. Thus, to contribute to the current research trend, this study examines factors influencing individual supplier agent opportunism. Data was collected by an interview-based exploratory study of 24 practitioners, from December 2018 and March 2020. The results from data coding and analysis identify two groups of important factors in managing supplier agent opportunism: 1) organisational factors group includes buyer-supplier companies’ long-term relationships, buyer companies’ dependence, co-worker support for buyer agent, job demands for supplier agent; 2) individual factors group includes close relationships between buyer agent and supplier agent, buyer agents’ purchasing knowledge, communication skills, and honesty in negotiation.
    @article{oscm-2022-116,
  title={Unexplored Antecedents of Agent Opportunism in Buyer-Supplier Relationships: An Interviewed-Based Exploratory Study},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500353}
}
     (2022). Unexplored Antecedents of Agent Opportunism in Buyer-Supplier Relationships: An Interviewed-Based Exploratory Study. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500353
  17. Modern Slavery Statements and Service Industry Supply Chains: A Commentary on the Leading Hotel and Retail Companies in the UK
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500354
    There are concerns that many UK businesses are exposed to slavery in their international supply chains, and here some of the UK’s service industries seem particularly exposed, because of their global sourcing of goods, labour, and services. However, modern slavery in the service industries’ supply chains, has attracted little or no attention in the academic literature, and as such, this represents a gap in the current literature. This exploratory paper looks to make a small contribution to addressing that gap by illustrating, and offering a commentary on, one of the ways in which the leading hotel and retail companies in the UK have publicly addressed modern slavery in their supply chains, by reviewing their modern slavery statements. The commentary includes an outline of modern slavery and modern slavery statements, a description of the frame of reference and method of enquiry, a short literature review, an exploratory review of the modern slavery statements developed by the UK’s leading hotel companies and retailers, discussions of some of the academic and corporate implications raised by the review, and some suggestions for future research agendas.
    @article{oscm-2022-117,
  title={Modern Slavery Statements and Service Industry Supply Chains: A Commentary on the Leading Hotel and Retail Companies in the UK},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500354}
}
     (2022). Modern Slavery Statements and Service Industry Supply Chains: A Commentary on the Leading Hotel and Retail Companies in the UK. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500354
  18. Assessing the Impact of Green Supply Chain Management, Competitive Advantage and Firm Performance in PROPER Companies in Indonesia
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500355
    The purpose of this study is to examine the effect of green supply chain management on firm performance with competitive advantage as a mediator. This study used purposive sampling to obtain a population comprising 516 companies which were part of a program called PROPER (which stands for Program Penilaian Peringkat Kinerja Perusahaan or company performance rating program) between 2010 and 2018. The data were obtained from the Indonesia Stock Exchange and OSIRIS software and were tested using STATA. The results obtained in this study demonstrate that green supply chain management has a positive effect on competitive advantage, competitive advantage has a positive effect on firm performance, and green supply chain management has no effect on firm performance. Competitive advantage is able to mediate the relationship between green supply chain management and firm performance. The results of this study provide insight into the importance of implementing green supply chain management in order to be able to create a competitive advantage and improve firm performance in the midst of intense competition.
    @article{oscm-2022-118,
  title={Assessing the Impact of Green Supply Chain Management, Competitive Advantage and Firm Performance in PROPER Companies in Indonesia},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500355}
}
     (2022). Assessing the Impact of Green Supply Chain Management, Competitive Advantage and Firm Performance in PROPER Companies in Indonesia. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500355
  19. Effect of Absorptive Capacity on Strategic Flexibility and Supply Chain Agility: Implications for Performance in Fast-Moving Consumer Goods
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500356
    This paper develops a model to examine the relationships between absorptive capacity (ACAP), strategic flexibility (SF), supply chain agility (SCA), and firm performance (FP) based on the resource-based view (RBV) and the dynamic capabilities view (DCV). Using structured questionnaire, a sample of 186 randomly selected firms in fast-moving consumer goods (FMCG) industry from both Turkey and Iran as two developing countries is used to test the hypotheses. Variance-based structural equation modeling (SEM) was the primary data analysis method. The results show that absorptive capacity has direct and indirect effects on performance with the mediator variables of supply chain agility and strategic flexibility. Moreover, increased absorptive capacity leads to increased supply chain agility that in turn improves performance. The effect of absorptive capacity on strategic flexibility, and also, the overall proposed conceptual model, especially in the FMCG industry are the original features of the current study which was conducted in two developing countries. Efforts to promote absorptive capacity can improve both strategic flexibility and supply chain agility which are effective factors for enhancing performance in the fast-changing environment of FMCG industry.
    @article{oscm-2022-119,
  title={Effect of Absorptive Capacity on Strategic Flexibility and Supply Chain Agility: Implications for Performance in Fast-Moving Consumer Goods},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500356}
}
     (2022). Effect of Absorptive Capacity on Strategic Flexibility and Supply Chain Agility: Implications for Performance in Fast-Moving Consumer Goods. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500356
  20. Exploring the Impact of COVID-19 on Aircraft Boarding Strategies Using Discrete Event Simulation
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0500357
    Aviation is one of the most severely impacted industries by COVID-19. The passenger boarding-process is not only a bottleneck but is also one of the riskiest processes for COVID-19 transmission. There is a need for a decision-support tool that can proactively test the impact of COVID-19 policies on the passenger boarding-process. We achieve this by developing an adaptable modeling approach to Discrete Event Simulation (DES) that simulates the process of boarding under different COVID-19 policies and boarding-strategies. DES model was created using time and motion studies, flightlogs and manuals. Programing-logic was created using n=29 subject-matter experts. As a demonstrator-case, we tested seven of the most common boarding-strategies under different COVID-19 stages: pre-COVID, COVID-19 stage 1 and 2. Preliminary-results show the COVID-19 transmission risk may be decreased with a trade-off: passenger-satisfaction may decrease due to an increase in boarding-time and waiting-time. Steffen’s method was most-effective in minimizing COVID-19 risk but is the most difficult to implement. Reverse pyramid and Window Middle Aisle, while slightly less effective than Steffen’s method, but overall, more-effective and easier to implement with minimal COVID-19 risk. For COVID-19 stage 1 and 2, boarding time increased up to 33% and 64%, respectively, in-comparison to baseline pre-pandemic conditions. Further, up to 1.5 and 6.6 seat and aisle interferences along with a jetway-seat time of up to 13 minutes were observed. The developed modeling approach serves as a direct response to ICAO’s (International Civil Aviation Organization) need for a tool to proactively test and develop policies that minimize COVID-19 risk.
    @article{oscm-2022-120,
  title={Exploring the Impact of COVID-19 on  Aircraft Boarding Strategies  Using Discrete Event Simulation},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0500357}
}
     (2022). Exploring the Impact of COVID-19 on  Aircraft Boarding Strategies  Using Discrete Event Simulation. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0500357
  21. A Comprehensive Business Process Management Application to Evaluate and Improve the Importations Practices on Big-box Stores
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490338
    Big-box or chain stores are massive retailers that sell all types of products to final consumers. Managing business processes that integrate information systems is a critical issue in big-box stores nowadays. Commercial initiatives have focused on optimizing internal processes to enhance productivity and react to fluctuating business environmental forces. This research proposes a comprehensive business process management (BPM) design and application for the importations process on a big-box store located in Colombia, highly integrated with basic and advanced information systems. Big-box stores use advanced information systems that synchronize with multiple essential internal processes. We modeled the importations process phases with a robust graphical framework for BPM methods and flexible automation. We evaluate the actual process time performance and contrast its current state with the novel BPM model implementation benefits. The application of the proposed BPM model contemplates a 43% reduction in the execution times of process activities with a projected 30% decrease in default costs.
    @article{oscm-2022-121,
  title={A Comprehensive Business Process Management  Application to Evaluate and Improve the  Importations Practices on Big-box Stores},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490338}
}
     (2022). A Comprehensive Business Process Management  Application to Evaluate and Improve the  Importations Practices on Big-box Stores. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490338
  22. A Systematic Review on Factors Influencing Container Terminal’s Performance
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490339
    The container terminal is considered as a supply chain station where freight containers are transferred from the sea into the hinterland or vice versa. Port terminal operators have to brighten up their strategies for increasing port performance to compete with other rival marine ports. Technological advances in port operation have created a wide variety of study options for port designers, but little attention has been paid to the fully examine factor influence in port performance from both technical operation and management perspectives simultaneously. The paper aims to substantially review factors that influenced container terminal performances. The authors report a systematic literature review conducted using the method of Preferred Reporting Items for Systematic reviews and Meta-Analyses. 106 published articles have been gathered from Web of Sciences journal databases. The findings of the review classify the domain of the studies into eight main themes such as assignment, scheduling, optimization, strategic management, risk, performance evaluation, information system, and maintenance. The literature review also identified trends of those main themes. Furthermore, the studies found the highest performance cluster of container terminals focused on operation, facility, and equipment. In conclusion, operation time, container handling time, and quay crane productivity have been identified as the primary elements that influenced container terminal performance.
    @article{oscm-2022-122,
  title={A Systematic Review on Factors Influencing Container Terminal’s Performance},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490339}
}
     (2022). A Systematic Review on Factors Influencing Container Terminal’s Performance. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490339
  23. Key Performance Measures and Digital-Era Technologies in Warehouses
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490340
    The manuscript aims to benchmark warehousing industries in developing and developed countries in terms of performance measures from the perspective of industry professionals and the potential impact of digital-era technologies. Compared with the US-based Warehousing Education Research Council’s reports published in 2018 and 2019, this paper presents that “on-time shipments” is the most critical performance measure in Turkey in both 2018 and 2019 while “order picking accuracy” is in the US. This study also presented that mobile technologies are considered as the most influential digital-era technology in terms of supporting ongoing improvements in warehousing operations and providing a competitive advantage to the companies in both Turkey and the US. Moreover, some digital-era technologies such as driverless vehicles or drones, 3D printing and simulation are considered the least supportive or competitive technologies according to the professionals in Turkey.
    @article{oscm-2022-123,
  title={Key Performance Measures and Digital-Era Technologies in Warehouses},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490340}
}
     (2022). Key Performance Measures and Digital-Era Technologies in Warehouses. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490340
  24. Applying Greenfield Analysis for Optimal Planning of COVID-19 Vaccination Outreach: A Case Study of Bali Province
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490341
    A key strategy to winning the war against the COVID-19 pandemic involves acquiring sufficient vaccination coverage of the population to attain herd immunity. Such a task is highly daunting for many countries, especially for those whose significant portions of the population have limited access to vaccination services. One way to overcome this challenge is by implementing an outreach program, which involves setting up new outreach sites in remote and sparsely populated areas to improve the vaccination access for people residing there. This paper presents a novel approach to the planning of such outreach sites systematically and optimally. Our approach comprises a two-step Greenfield Analysis (GFA) procedure implemented using supply chain design software. The first step involves the design of the vaccination network to find the number and location of outreach sites that maximize the vaccination coverage for people residing within a threshold distance from the outreach sites. This is followed by the design of the vaccine supply network between the health centers and the outreach sites to determine the required vaccine doses that need to be kept at the vaccination sites. The required number of vaccinators and their ancillary supply kits can also be determined accordingly based on the supply network. We have tested our approach on a case study involving the COVID-19 vaccination scheme for Bali Province in Indonesia. We obtained the optimal number and locations of outreach sites for each regency in Bali and the whole province.
    @article{oscm-2022-124,
  title={Applying Greenfield Analysis for Optimal Planning of COVID-19 Vaccination Outreach: A Case Study of Bali Province},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490341}
}
     (2022). Applying Greenfield Analysis for Optimal Planning of COVID-19 Vaccination Outreach: A Case Study of Bali Province. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490341
  25. Location-inventory-routing Problem in a Context of City Logistics: A Case Study of Jakarta
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490342
    City logistics idea is to develop an effective, efficient, and environmentally friendly logistics system. The development of city logistics is related to energy consumption, traffic congestion, economic and environmental problems. As one of the megacities in the world, Jakarta faces an inventory problem which is low availability of only 76%. Jakarta also faces the problem of transportation that is traffic congestion. The problems show that it is needed to develop city logistics in Jakarta. City logistics developed in this paper is related to decisions of location, inventory, and routing problems or LIRP (location-inventory-routing problem) in short. The LIRP takes into account multi-products, multi suppliers, and traffic congestion as an external parameters. This paper aims to develop a heuristic method to solve the LIRP. The heuristic method is based on simulated annealing (SA) algorithm. Existing literature shows that this paper's heuristic method to solve the LIRP has never been developed before. From applying the heuristic method in Jakarta, the coordination concept of city logistics reduces the vehicle number by 73%, and the consolidation concept of city logistics increases the availability from 76% to 95%.
    @article{oscm-2022-125,
  title={Location-inventory-routing Problem in a Context of City Logistics: A Case Study of Jakarta},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490342}
}
     (2022). Location-inventory-routing Problem in a Context of City Logistics: A Case Study of Jakarta. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490342
  26. Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490343
    This paper presents an investigation on operational excellence (OpX) models of sustainable supply chains (SSCs) in Sri Lankan manufacturing organizations during Covid-19 pandemic. This investigation consists of multiple case studies of Sri Lankan manufacturing organizations in following industries: rubber and plastic products, wearing apparels, paper and paper products. Based on a pre-existing OpX model, six Critical Success Factors (CSFs) were identified in terms of SSCs. This research was conducted as an exploratory case study where data is collected through in-depth interviews, company websites/reports. By using a deductive approach, findings of CSFs effecting behaviour of OpX models are displayed. Thematic and Content analysis on the behavior of OpX models in SSCs are non-generalizable beyond this research. The findings display the organization in respect to wearing apparels has a more sustainable approach to better manage their OpX model and more strategic Upper Echelons to gain better strategic outcomes before/during Covid-19 pandemic. The profile of a manager was vital in interpreting OpX models in their organizations. The study outcomes can inform organizations to prime their OpX model for a crisis of Covid-19 magnitude. The effects may be generalized further to other industries. The study describes connectivity of Upper Echelons Theory to OpX models and contributes to literature through a demonstration of CSF behaviours in OpX models of SSCs during the Covid-19 crisis.
    @article{oscm-2022-126,
  title={Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490343}
}
     (2022). Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490343
  27. A Locational Analysis Model of the COVID-19 Vaccine Distribution
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490344
    Even and equitable distribution of the COVID-19 vaccine becomes one of key strategies to reduce the number of positive cases and virus transmissions all over the world. This paper aims to introduce and demonstrate a mathematical model based on a maximal covering location problem (MCLP) to optimise the coverage of the COVID-19 vaccine distribution. A mathematical model is proposed and demonstrated using an illustrative case study of healthcare facilities and location coordinates of villages in Yogyakarta, Indonesia. A numerical computer experiment is conducted to obtain optimal results of the locational analysis. The results show that the proposed model provides an efficient coverage of vaccination by minimising the distances travelled by the target population. It also reveals an interesting insight that prioritising vaccination for areas with high COVID-19 cases results in a less efficient coverage. The novel location-allocation model for COVID-19 vaccination facilities proposed in this paper particularly applies in a developing country. The model could be used as an alternative way to increase the vaccination coverage and priority whilst minimising the potential risks of the virus transmissions and transport costs.
    @article{oscm-2022-127,
  title={A Locational Analysis Model of the COVID-19 Vaccine Distribution},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490344}
}
     (2022). A Locational Analysis Model of the COVID-19 Vaccine Distribution. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490344
  28. A Conceptual Framework for Understanding the Impact of Internet of Things on Supply Chain Management
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490345
    We propose a conceptual framework for understanding the impact of the Internet of Things (IoT) on Supply Chain Management (SCM). We adopt the resource-based view theory and argue that IoT resources empower internal supply chain capabilities to address external challenges and, in the process, enhance the supply chain competitiveness. We explain how IoT will likely impact supply chain capabilities and indirectly enhance SCM competitive advantages, which in turn help meet SCM challenges. We provide some managerial implications and show the need for new decision models dictated by the IoT environment. Finally, we outline the limitations of the proposed framework and suggest future research directions.
    @article{oscm-2022-128,
  title={A Conceptual Framework for Understanding the Impact of Internet of Things on Supply Chain Management},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490345}
}
     (2022). A Conceptual Framework for Understanding the Impact of Internet of Things on Supply Chain Management. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490345
  29. Sourcing from China: Approaches and Outcomes for Swedish Firms
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490346
    The large and persistent trend of firms sourcing from China is in itself well-established with many success stories. However, managing the sourcing is a complex issue confounded both by cultural differences and the length of the supply chain. The purpose of this paper is to analyze the sourcing approaches of Swedish companies in China and the resultant outcomes. This study is based on a set of cases of Swedish manufacturing and retailer firms. The firms represent different industries and sizes of the company but all have substantial experience sourcing from China. The paper finds that the firms have developed good monitoring systems for their sourcing work and are generally satisfied with the outcomes, but also have persistent communication issues. Two archetypes of firms successfully sourcing from China emerge from the research. The study shows the importance of investing long-term in sourcing operations, especially with regard to developing market understanding and supplier relationships. This must however be matched by appropriate supplier monitoring systems. The research addresses a gap where sourcing configurations and their outcomes beyond general assessments of whether they are successful or not are little explored in the literature.
    @article{oscm-2022-129,
  title={Sourcing from China: Approaches and Outcomes for Swedish Firms},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490346}
}
     (2022). Sourcing from China: Approaches and Outcomes for Swedish Firms. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490346
  30. Service Supply Chain (SSC): A Systematic Literature Review (1999-2020)
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0490347
    The purpose of this research is to do a systematic literature review on the field of “service supply chain” taking scholarly articles of top-rank journals from the year 1999 to 2020 making it a first-ever 20 years of comprehensive systematic literature review in the area of “service supply chain”. The research aims to encapsulate the major contributions and themes/concepts in the SSC area and future research directions that could be further researched to advance the field. The research also seeks to review major theories supporting or associated with the SSC domain. The research is based on the methodology of SLR by taking an initial sample of 894 papers using relevant and suitable search keywords, filtering out the unrelated ones using proper criteria, scanning, and going through a large number of articles and finally doing a comprehensive analysis on the selected ones taken from Scopus database. The research will greatly help the professionals as it will not only act as a guideline to understand various concepts, but more importantly, they can take advantage of future research directions to take the industry far ahead in strategizing the area of service supply chain management.
    @article{oscm-2022-130,
  title={Service Supply Chain (SSC): A Systematic Literature Review (1999-2020)},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0490347}
}
     (2022). Service Supply Chain (SSC): A Systematic Literature Review (1999-2020). Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0490347
  31. The effects of dynamism, relational capital, and ambidextrous innovation on the supply chain resilience of U.S. firms amid COVID-19
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480326
    Supply chain resilience has become a topic of revitalized interest amid COVID-19. Amongst other anomalies, COVID-19 continues to disrupt global supply chains; thus, it remains critical to understand resilience in supply chains as a mechanism with which to respond to pandemic-related disruptions. Supply chains remain an important determinant of firm capital consumption and, as such, this study aims to examine the relationships between ambidexterity and relational capital as they relate to the resilience of U.S firms’ supply chains during the contemporary market irregularities. A sample of 227 firms located in the United States were collected to analyse these convictions. PLS-SEM was utilized to test both direct and mediation results. Results suggest relational capital may have a significant role in facilitating supply chain resilience. Relational capital also acts as a strong mediator between ambidextrous innovation and resilience. Nevertheless, ambidexterity is less influential upon supply chain resilience than anticipated. This study therefore contributes towards existing supply chain resilience literature by providing a novel approach to including relational capital; something not previously considered. This paper also contributes to a greater understanding of the notions of ambidextrous innovation and relational capital amid extreme supply chain disruptions caused by the COVID-19 pandemic.
    @article{oscm-2022-131,
  title={The effects of dynamism, relational capital, and ambidextrous innovation on the supply chain resilience of U.S. firms amid COVID-19},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480326}
}
     (2022). The effects of dynamism, relational capital, and ambidextrous innovation on the supply chain resilience of U.S. firms amid COVID-19. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480326
  32. Acceptance of Blockchain Technology in Supply Chains: A Model Proposal
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480327
    The aim of this study is to determine the factors that affect the adoption of blockchain technology by the companies in the industries such as raw material, transportation, healthcare, food, financial and to propose a comprehensive model explaining adoption behavior in the supply chain context. Supply chain, blockchain, information systems, and logistics literature have been extensively examined to create the associated model. Accordingly, the concept of inter-firm acceptance faced by researchers was accepted as a differentiating point and related constructs and the model were designed specifically for blockchain technology. A comprehensive literature review showed that there is a very limited number of studies on the acceptance of blockchain technologies by companies. The model created consists of 4 main determinants and 10 related attributes. In this context, inter-organizational factors such as power and trust of chain stakeholders and readiness for technology as organizational factor were analyzed within the integration of relative advantage, transparency, and cost as main characteristics of the technology. This model provides an important and unique perspective for practitioners and the academic studies to be carried out.
    @article{oscm-2022-132,
  title={Acceptance of Blockchain Technology in Supply Chains: A Model Proposal},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480327}
}
     (2022). Acceptance of Blockchain Technology in Supply Chains: A Model Proposal. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480327
  33. Strategizing Radio Frequency Identification (RFID) in the Retail Supply Chains of Pakistan: A Multiple Case Study
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480328
    Adopting enabling technologies in developing countries is a challenge for enterprises due to the lack of awareness levels. This study aims to facilitate the retail sector of developing countries like Pakistan by providing them with the framework for Radio Frequency Identification (RFID) implementation, which they can implement in their context with slight modifications. This paper uses an exploratory research design with multiple case study methods within the qualitative research domain. The proposed framework covers technical and non-technical aspects and dimensions and would help adopt and implement RFID in developing countries. The current study attempts to eliminate the gaps in the previous frameworks through the inputs taken from the semi-structured interviews from the retail sector of Pakistan. Interviewees were selected based on purposive sampling. The study would is for the retail sector of developing countries to adopt and implement RFID in their supply chains through the application customized framework according to the nature of the organization. This framework will help the managers by improving the overall tracking and tracing of the products. This research will add value to the existing literature as significantly less research has been performed in the retail sector of developing countries related to RFID implementation.
    @article{oscm-2022-133,
  title={Strategizing Radio Frequency Identification (RFID) in the Retail Supply Chains of Pakistan: A Multiple Case Study},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480328}
}
     (2022). Strategizing Radio Frequency Identification (RFID) in the Retail Supply Chains of Pakistan: A Multiple Case Study. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480328
  34. Sustainable Agro-industry Logistics Solutions using Spatial Analysis
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480329
    This study proposes a new approach to determine sustainable agro-industry logistics by minimizing supply and demand imbalances using spatial analysis. The potato food crop agro-industry at Wonosobo district, Central Java, Indonesia, was selected as the case. This study first developed a spatial-based cropland sustainability classification. Second, developed a sustainable harvest prediction by modifying the multi-thresholding using remote sensing and IoT, namely SHT15 and rain gauge sensor. Third, we developed a spatial route planning wherein we adjust the COG and spatial Dijkstra algorithm to select the optimal route. This study developed a comprehensive sustainable analysis by integrating spatial dimensions with environmental, economic, and social dimensions to support sustainable food security. Multi-criteria spatial analysis was used in an environmental measurement considering altitude, soil texture, slope, rainfall, humidity, and temperature. In the economic dimension, we compare the predicted total harvests with the current production. We consider the social dimension, namely population density, spatial-temporal congestion, and risk hazard-zones index. This study shows that spatial-based cropland sustainability classification can determine the most sustainable location for potato plants. This study shows that the sustainable harvest prediction by the modified multi-thresholding can predict the harvests more accurately, namely 89.3%. Spatial distributing route planning with adjustment of the COG obtains more rational coordinates than the classical method. In addition, spatial Dijkstra algorithm modification can show a more optimal route for agro-industrial commodities. This new approach has demonstrated that spatial analysis can be an alternative solution to minimize supply and demand imbalances in sustainable agro-industry logistics.
    @article{oscm-2022-134,
  title={Sustainable Agro-industry Logistics Solutions using Spatial Analysis},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480329}
}
     (2022). Sustainable Agro-industry Logistics Solutions using Spatial Analysis. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480329
  35. Impact of Experience and Education on Risk Attitude and Risk Perception of Supply Chain Management Professionals
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480330
    Globalization and technology have allowed supply chains to be geographically spread across the world. Supplier evaluation and selection play a major part in the continuity of these supply chains. Our study attempts to answer three fundamental questions related to the risk attitude and risk perception of Supply Chain Management (SCM) professionals in the evaluation and selection of suppliers. What is the relationship between their risk attitude and risk perception? How do SCM professionals with different risk attitudes differ in the way they perceive risk? Last, do factors such as education and experience affect the relationship? We test these questions using empirical data from a sample of 307 randomly selected SCM professionals. Prospect theory and bounded rationality theory are both used in efforts to mutually develop the scope of this study. Our findings suggest a negative relationship exists between risk attitude and risk perception and that the relationship is strongly significant. The results showed that experience did not moderate the relationship; however, formal education in supply chain management moderate the relationship. SCM professionals with formal education in SCM tend to perceive a higher risk of supply chain disruptions for given scenarios compared to SCM professionals without formal education in SCM.
    @article{oscm-2022-135,
  title={Impact of Experience and Education on Risk Attitude and Risk Perception of Supply Chain Management Professionals},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480330}
}
     (2022). Impact of Experience and Education on Risk Attitude and Risk Perception of Supply Chain Management Professionals. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480330
  36. A Proposed Model for Drug Demand Forecasting and Ordering Inventory System for Dengue Endemic
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480331
    In a tropical country such as Indonesia, dengue fever has become an endemic outbreak because it occurs almost every year, especially in the beginning and towards the end of the rainy season. Districts affected by dengue fever need accuracy in predicting the number of patients and drugs. Hospitals need a suitable drug order inventory system to treat dengue patients. The objective of this paper is to develop a model with higher accuracy and suitability. We propose a two-phase model with several steps and methods to fulfill the objective of each phase. In first phase, we determine a drug forecasting method to predict the number of patients and drug demand. In the second phase, we determine the drug order system (continuous review and periodic review) including the optimal quantities, frequencies, safety stock, and reorder point. The proposed model was then applied in a hospital in Sidoarjo. The results show that the proposed model can be applied in the district and the hospital; and the drug demand forecasting and ordering system resulted in optimal inventory and costs. This study proposed a new multi-phased model that can be used in drug demand forecasting and ordering system, with practical benefits for hospitals and the healthcare systems.
    @article{oscm-2022-136,
  title={A Proposed Model for Drug Demand Forecasting and Ordering Inventory System for Dengue Endemic},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480331}
}
     (2022). A Proposed Model for Drug Demand Forecasting and Ordering Inventory System for Dengue Endemic. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480331
  37. A Conceptual Framework for the Identification of Food Safety Risks in Global Commodity Flows Exemplified by Agricultural Bulk Commodities
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480332
    Globalization of agricultural trade has led to food supply chains becoming increasingly complex. A high number and diversity of entities, processes, and localisations can create food safety risks and vulnerabilities at all stages of the food supply chain. To date, food safety measures have focused mainly on production, processing, and retail. However, the dimension of commodity flows embedded in the logistics sector, which links the main stages, has largely been neglected. The resulting knowledge gaps pose a challenge to risk assessors concerned with consumer health protection. To map the research area of global commodity flows and investigate their impact on food safety, a conceptual framework (CF) was developed using agricultural bulk commodities (ABC) as an example. The construction of the CF is based on a qualitative text analysis of multidisciplinary literature, adapted from the Grounded Theory approach. Here we determined and illustrated different levels of the main concepts inside and outside of ABC flows relevant for the investigation of logistics in terms of food safety. The main internal concepts are Key processes and Management, Key actors and Cooperation, Routes and Nodes, and their Quality and Capacity. The external concepts can be divided into Logistics-related conditions and the associated Diversity, as well as Drivers of change associated with the Dynamics of globalization. The developed CF represents a first model for holistically investigating logistics in terms of food safety by defining, structuring, and delimitating logistics as a new field of investigation in risk assessment. It offers suitable concepts and application-oriented theories related to food safety that serve as a basis for empirical studies, such as the identification of critical factors in the logistics sector. Further, it serves as an aid to practitioners in dealing with complex food safety problems in the context of risk management.
    @article{oscm-2022-137,
  title={A Conceptual Framework for the Identification of Food Safety Risks in Global Commodity Flows Exemplified by Agricultural Bulk Commodities},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480332}
}
     (2022). A Conceptual Framework for the Identification of Food Safety Risks in Global Commodity Flows Exemplified by Agricultural Bulk Commodities. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480332
  38. Industry 4.0: A Bibliometric Analysis in the Perspective of Operations Management
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480333
    This study aims to analyse the literature regarding the characteristics of Industry 4.0 in the context of operations management. The analysis covers the evolution of publications over time, the countries involved, the most prolific journals, the most cited authors, and the identification of the most frequent words that can generate insights for the research agenda. A total of 235 articles published between 2011 and 2017 were collected through an automated process from the Scopus and Web of Science databases and later analysed using data mining, bibliometric indicators analysis, clusters analysis, networks analysis, and word cloud. The bibliographic analysis explained the interaction between the various concepts and techniques associated with the central theme. These concepts and respective characteristics discussed allow an understanding and the development of agenda with theoretical possibilities to fill current research gaps.
    @article{oscm-2022-138,
  title={Industry 4.0: A Bibliometric Analysis in the Perspective of Operations Management},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480333}
}
     (2022). Industry 4.0: A Bibliometric Analysis in the Perspective of Operations Management. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480333
  39. Forecasting the Quality of Port Infrastructure of Asian Port Countries: An Application of the Model GM (1, 1) and Clustering Them Using HCA Algorithm
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480334
    This study is an endeavor to forecast the quality of port infrastructure of Asian port economies. A sample of 32 economies are selected counting the year from 2015-2019. Data are collected from the Global Competitiveness Report. A data forecasting algorithm, the GM (1, 1) approach, is applied, and finally the economies are clustered with their forecasted values using Hierarchical Cluster Analysis (HCA). The empirical findings demonstrated that there would be change in the quality of port infrastructure. Economies with high quality of port infrastructure will be the best performer, while the others with poor infrastructure will do better in future as well. The modified Grey model showed excellent accuracy and better performance in forecasting the quality of port infrastructure. The forecasting values of each country offer valuable insight to formulate individual policies and strategies. The port facilitators and the decision makers would be able to distinguish the higher and the lower performer from the cluster analysis and focus on the underperformed region undertaking individual measures to improve the quality of their port infrastructure as well. Additionally, it will contribute as a hybrid methodology that the individual country can apply practically in prediction and clustering them to take decision on the quality of port infrastructure for next 5 years. Finally, it will theoretically extend the frontier of knowledge in port infrastructure research.
    @article{oscm-2022-139,
  title={Forecasting the Quality of Port Infrastructure of Asian Port Countries: An Application of the Model GM (1, 1) and Clustering Them Using HCA Algorithm},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480334}
}
     (2022). Forecasting the Quality of Port Infrastructure of Asian Port Countries: An Application of the Model GM (1, 1) and Clustering Them Using HCA Algorithm. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480334
  40. Empirical Investigation of Mediating Role of Six Sigma Approach in Rationalizing the COQ in Service Organizations
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480335
    The aim of this study is to investigate the role of Six Sigma and Lean Operations in achieving the minimization of Cost of Quality (COQ) in service sector companies in UAE. The impact of the Lean Operations on controlling and rationalizing various costs related to quality through six sigma approach is studied on these companies listed in Dubai Financial Market. To accomplish this, an empirical research methodology has been adopted by conducting a field survey to collect the data, using a structured questionnaire. Totally 120 questionnaires were approved for analysis out of the total number of distributed questionnaires. The results of the study revealed the need for application of six sigma approach in service sector companies to improve the quality of services and for achieving the rationalization of costs related to quality. The study also revealed very interesting aspects related to lean and six sigma in service sector companies. Based on these findings, a number of suggestions and recommendations were made. These include the need to create an awareness about the theoretical concepts and practical implications of six sigma, lean management, and total quality management. The need to adopt a professional methodology to implement these concepts in service companies listed in Dubai Financial Market is also recommended through this study.
    @article{oscm-2022-140,
  title={Empirical Investigation of Mediating Role of Six Sigma Approach in Rationalizing the COQ in Service Organizations},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480335}
}
     (2022). Empirical Investigation of Mediating Role of Six Sigma Approach in Rationalizing the COQ in Service Organizations. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480335
  41. Exploring Performance Deficits in the Fish Feed Supply Chain of Bangladesh
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480336
    Fish farmers in Bangladesh have many issues with the performance of the feed supply chain. The study used the supply chain operations reference (SCOR) model to select the key operational stages of the supply chain and the measurement criteria. The analytical hierarchy process (AHP) prioritized the phases and criteria and developed the expected performance of the feed supply chain. By comparing the expected performance and the perceived current performance, we identified the performance gap in the feed supply chain. The transaction costs were calculated separately. The study found that high costs were the main reason for low performance in the feed supply chain. The reliability of the product quality was also a concerning issue in the chain. Compared to other actors in the chain, dealers are the low performers. The study suggests performance can be improved by developing direct channels between manufacturers and farmers, thereby omitting dealers and concentrating on local raw material production. The study also demonstrated that transaction costs play an important role in the performance of the supply chain. This study is the first to empirically examine this situation and is innovative in that its examination of the feed supply chain included transaction costs.
    @article{oscm-2022-141,
  title={Exploring Performance Deficits in the Fish Feed Supply Chain of Bangladesh},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480336}
}
     (2022). Exploring Performance Deficits in the Fish Feed Supply Chain of Bangladesh. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480336
  42. A Soft System Dynamic Approach for Designing Palm Kernel Shell Supply Chain
    Abstract Full PDF Cite DOI: http://doi.org/10.31387/oscm0480337
    Palm kernel shell (PKS) is a waste of palm oil processing, that has enormous potential to become a green energy resource for industries with thermal conversion. To realize PKS potential as biomass fuel, it is important to build an effective, efficient, and sustainable supply chain model. As with other biomass, PKS supply chain involves collection processes, storage facilities, and a transportation network, which is dynamic and optimizable. Soft systems dynamics methodology (SSDM) has been implemented in this study, by which its key feature of system dynamics is recognized as one of the most ideal modeling techniques for studying such complex and multivariate system. We demonstrate how to apply SSDM in analyzing and designing a sustainable supply system of PKS through mathematical modeling and simulations, which capture the long-term effect of and the interactions among supply chain design variables and parameters. The simulation results show that the proposed supply chain model would be able to deliver continuous availability of PKS at the end customer side by achieving the goal of minimum 95% customer production level despite decreasing PKS generation rate from the source and increasing other consumption rate. Furthermore, decision makers can identify and implement necessary changes and recommendations to improve the existing supply chain system. The application of soft systems dynamics approach in biomass supply chain will enable greater use of green energy for continuous industrial purposes.
    @article{oscm-2022-142,
  title={A Soft System Dynamic Approach for Designing Palm Kernel Shell Supply Chain},
  author={},
  journal={Operations and Supply Chain Management: An International Journal},
  year={2022},
  volume={15},
  number={1},
  pages={0--0},
  doi={http://doi.org/10.31387/oscm0480337}
}
     (2022). A Soft System Dynamic Approach for Designing Palm Kernel Shell Supply Chain. Operations and Supply Chain Management: An International Journal, 15(1), 0-0. https://doi.org/http://doi.org/10.31387/oscm0480337
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